I would like to express my deep gratitude to the medical staff of the Department of Ophthalmology at the Konaevsky Municipal City Multidisciplinary Hospital: Zhanar Kanushkovna Kartekova, a doctor with a big heart, and Zhansara Nespaevna Arpabayeva, a nurse. I have an unusual disease - glaucoma and atrophy of the ocular nerves, I am their regular patient. You treat me and my illness very carefully and try to do everything possible to prevent a person from going blind. I want to thank you for your professionalism and kindness of soul! I wish you good health and long life! Bring joy and light to people!
Sincerely, Berzin V.S.
50/50 about doctors and services, especially at the reception, it is very difficult to get through, I understand there are few people who could probably expand the staff at the call center
Hospital, there is a hospital. There are a lot of people, there are not enough coupons, but the receptionists professionally send them to the offices. There is a queue at the doctors' offices, you sit for an hour, or even an hour and a half, and then the staff in a white coat, despite the queue, starts out of turn. They are sent for an MRI scan, but unfortunately....
It's just a horror to get to the doctor like a quest to go through. The poleclinic can't cope with the people of the sea. They also combined it with a children's clinic. Nightmare.
I apply very rarely, only as a last resort. I made an appointment with a genicologist a week in advance, I came to an appointment, the doctor is on sick leave. Is it okay? I went to a paid clinic. To the optometrist through a therapist... In short, everything is for the people. It's a mess.
I have known this hospital for a long time. In the last century, my appendicitis was cut out there. She's still alive. Thanks to the doctors, they worked out clearly.
Not a hospital, doctors ask the nurses for the medicine they prescribe, as well as during the reception, patients come in without waiting in line, they drop the appointment and do not really examine them at the reception, sometimes they do not measure the pressure by themselves, they write and now on the Internet or electronically.there are no medicines for free.The service is terrible.an intern sometimes comes to the reception, the doctor gives a card to make an ultrasound conclusion, the intern takes out his phone and asks or looks at the answer on the Internet and how after that to believe those people doctors who make conclusions on the Internet that we are under the care of rabbits or robots so that the conclusion and treatment are given to us by Google.Where is the Hippocratic oath?you can't get through to the reception desk all the time, but if you get through from your mobile, then at the reception desk they don't hear you, they talk to each other or else they hang up the phone after saying a minute, we'll answer now, but they don't pick you up and I go to the discount again, you call back busy and if something is urgent or something else, find out what to do in this case?
Low level of service 10 days before the New Year, an electronic record was not made through Dumomed and the work schedule of district doctors, It was almost impossible for people to get through to the registry. The clinic itself was empty, without patients, but it was difficult to get to the doctors And there was no work schedule for January. Why then created DUMOMED?
There are no civilizations! As there was an appointment on the ticket, people do not know how to make an appointment with a doctor through damomed (online) and doctors do not talk about it either! They ring the phone, but they don't pick it up, they drink tea! Or maybe people are dying there! Reception in up to 3-4 and then they leave for lunch and do not take it in time! And dirty!
As all hospitals have their disadvantages, there are few doctors, you wait a long time and miss precious time, it is better to go to Almaty for the correct diagnosis.
Even if they were brought by ambulance, they are still sent to the paid department. There were also cases when a brother with a temperature of 40 degrees was stupidly kept in a college until he agreed to be treated on a paid basis