The clinic is excellent, newly renovated, there is an elevator, the only thing that is confusing is the mess with queues, when you take a ticket for a certain date and time, but in fact you come there, the crowd is not allowed without coupons, motivating that the queue is "alive",
I have been going to this clinic for more than 20 years. A terrible clinic and doctors without qualifications. They always lose tests and attribute them to sores that we don't have. Always sitting in line, even if it's scheduled a week in advance.
I've only been there once. But I really liked it. Responsive staff. I even wrote a thank you note to the receptionist. I forgot her name. She did not respond to a business remark with aggression, on the contrary, she quickly corrected everything proposed with one call. She was so young, but she quickly corrected the mistake, which you won't see in other government organizations. If everyone in Kazakhstan worked like this, I can imagine how Kazakhstan would quickly change for the better.
In some organizations, civil servants respond as if they came to their home, and not to a state institution. there is no culture of behavior!!!
And in this organization I felt the order. Thank you.
You can only write positive reviews. Especially the woman I don't know what her name is in the help desk. Very pleasant, she will explain in 2 languages. And the doctors here are all professionals. The attitude towards people is excellent.
The repair was done, well done. But the doctors' arrogance and rudeness towards patients remained. The attitude towards the elderly and children is as if they came to borrow money from doctors. If you ask to do a certain analysis, they refuse. They say - go to the Internet for treatment. What does the Internet have to do with it, if you ask for a referral for hormones or biochemistry for your own money. At the same time, it is problematic to diagnose a doctor ... The only thing is that the girls from the registry and the technicians are well done
The repairs were done. Everything is the same as before. System failures. Queues. We have to wait a week for specialized specialists. Medicine is lame, it's lame.
Not mindfulness and attitude .If the day goes by faster , it concerns registrars who give numbers with a big mistake that people can't get to an appointment when they come to the doctor .these are those citizens who did not come to the bazaar for potatoes, did not receive help from a doctor, and turn back home. This is outrageous and insulting.
Unfortunately, we cannot get rid of the "live" queues in any way. It seems like electronic records, coupons, directions.... But it's still a mess. The quality of service varies, depending on the specialist. There are also those "miracle doctors"...
Honestly, no matter how rude it sounds, it's scary to go there.
80% of the staff are incompetent.
For which they withdraw money for insurance when elementary tests are not passed normally.
The year is 2024!And the doshikhpor running system is like in 2002!
The parking is miniature for 10 cars!
And it's a healthy five-story building!
I like to sit in line at the therapist or in the treatment room and think about the futility of being... About how fleeting our life is and how insignificant the suffering is in front of the eternal dichotomy of good and evil.
😄😄😄
But seriously, the filter cabinet is a top
City polyclinic #5, as always, was built in the Soviet era in the late 80s, almost 35 years old. Then it was built for the builders of the city (builders were held in high esteem), then they began to serve the place of residence. Equipped with modern technology (by my standards),. There are doctors and nurses there. He conducts a routine check-up every year, except for what you can't say thanks!
5 polyclinic — confidently performs the task assigned to it for prevention and treatment on its territory... The events of COVID-19 are a vivid example of the dedication and professionalism of the team. I know many medical workers personally. Of course, health is the most valuable thing for a person! I wish the team success!
The clinic is good. The medical staff is polite, the doctors are good, the sanitary condition is on the level. When taking tests, I recommend coming early.
Hello! Previously, this clinic was excellent, but now, the nursery has been moved to another place, which is not convenient for a mother and child if they both need to see a doctor. At the registry office, I stand in line from the first to take the ticket and then again I stand in line near the doctor's door. Coupons are issued with time, but doctors do not have time to catch up with this time. The gynecologist has a constant queue, he comes at 8 a.m. and leaves at one o'clock, pregnant women sit waiting barely. The elevator doesn't always work, which is hard for old people and grandmothers. They lost my card at the registry office, but they still didn't find it. The clinic is good and the doctors there are experienced and experienced know their job. As for cleanliness, it is always clean and pleasant to be there.
To get an appointment with a carbologist, you need to make an appointment with a therapist, a week in advance, and then in a month or two if it turns out or even forget who you went to.
Huge queues everywhere, starting from the registry, the illiteracy of doctors, the lack of ultrasound machines, etc. and there are no specialists for devices (in particular ultrasound of the heart), it's bad, even there are a lot of threes.....
The numbers are out of time, the queue of foodballs in the offices. Everything has changed, the USSR has fallen, but not the queues. The diagnosis is entered into the database, it hangs. In short, the madhouse is the same.