The impressions are negative. They do not know that there is such a mandatory utility service - maintenance. You show the documents - they throw up their hands, but what is there? Or only in the paid consultation mode, the consultation option appears.
The "professionals " convinced me of the need for a trial and made it even worse than it would have been under the settlement agreement. They do not defend the interests of the client, but they keep their own. If you do not want to waste time and nerves, do not apply - definitely.
I didn't have time to say two words when I heard an irritated shout into the phone: "Come to a paid consultation, we need to earn money." I wanted to ask if they could help me for a fee and find out the price, but they wouldn't listen! And this is the "Urban Consumer Protection Society"! I called their boss. The same. She said that everyone has their own idea of decency, almost sent me and hung up on me. God forbid to deal with such people!