Today I visited your theater with a sincere desire to enjoy the production and the cultural atmosphere, but, unfortunately, I encountered blatant unprofessionalism on the part of the staff. I was openly rude for no reason — my behavior was boorish, disdainful and completely unacceptable for an institution that represents the cultural face of the city.
I am deeply disappointed not only by the attitude, but also by the complete lack of basic respect for the visitors. This behavior damages the reputation of the entire theater and casts a shadow on the work of the actors and directors.
I hope that the management will pay attention to this incident, take appropriate measures and work with the staff. I am sure that no audience should feel humiliated within the walls of the theater.👎🏻