I want to share my impressions of the 5-star hotel.
Good territory
Great gym
The sea is 150 meters away, great!
Great food with a huge selection.
At the same time, dirty rooms are cleaned out of the ordinary badly.
Refilling the bar, even with simple drinking water only every two days....horror.
Towels are also a problem, they can be replaced, they may not.
To sum up: the service spoils the whole impression of the hotel.
I warn you, be careful with the guides who will come running and on the first day will offer you a lot of excursions, etc..... a lot of divorce and disregard.
I recommend a jeep safari, a trip to the eastern part of the island is super!, You can go to Sardonini, but there are impressions for an hour, the rest of the time you are on your own.
Good luck and have a good rest!!!!
The hotel should pay attention to room cleaning and customer service.
We stayed at this hotel in the 19th year, in Troy, in a Maisonette room. Yes, I can't say that the room is brand new, but it's not completely dead either. The bathroom door didn't close well, but it wasn't critical for us at all.
When our air conditioner broke down, they came to us the very next day and replaced it with a brand new one.
The hotel has 6 swimming pools (there are small ones, there is a deep one), a small water park, and a children's water town was also opened (unfortunately after our departure).
The food is quite decent, for 12 days of rest you could always find something new that you haven't tried yet.
I didn't like: ice cream chemistry with chemistry and juices, the feeling that powdered, ordinary water in vending machines, as if it was just pouring from the tap, there was even a taste. We decided not to drink.
Taking into account the large number of vacationers, they came to the opening of the restaurant to feed their daughter. There were no wild queues, of course, but the tables were decently occupied, especially those in the shade.
We lived in the outermost building, further away from restaurants and large swimming pools. At first we thought that it was not good, but the fact that this is the closest building to the sea, we realized that this is the location of the big + building: the main party is closer to the main building, we are quiet and 300 meters from the sea. If you go from the far buildings from 500 meters to maybe 800 meters.
But where I would not recommend settling is in the building next to the Smile restaurant.
Those who lived there, on our arrival, tried to move into the main part of the hotel. And the numbers were said to be creepy and up to the main part to go and go.
The overall impression of the hotel remained good. But, to be honest, this is not a 5*, as the hotel currently positions itself. This is quite a decent 4k.
I would love to return to this hotel, it's a pity now the price tag has become dashing for the room we really wanted.
Nice hotel. The children liked it very much. Several pools for different ages. The beach is gorgeous. Walk for 7-10 minutes. The food is a bit monotonous. The rooms are cozy and clean.
The love of my life!!! For three years in a row, it's like going to your village! The food is excellent and varied. The beach is nearby. In general, I highly recommend it!!
The first one from the airport is 10min. on the transfer 5*
The kitchen is very good for this money, 4 * juices are worse than ever.
The rooms are tired but spacious 3*
Children's, adult own water park 4* (a lot of chlorine)
There are many pools b. m. clean. 4*
Children's programs 4*
The beach is good sandy from the hotel, the sun beds are excellent, even they bring water. 5*
Good afternoon! The hotel itself consists of detached, some even too far away, buildings. And the Hotel is developing, we were in 2017 and in September 2018, you can see what changes have taken place over the year. New pools, new buildings. The food is varied. Delicious pizza, pancakes, shawarma, various donuts, sandwiches, desserts - this is in the Artemis bar. You can find more healthy food in the main restaurant... and stewed chicken, and rabbit, and duck..beef, pork is every day. Very tasty yogurt, soft cheese. Watermelons were not always sweet. The wine is white, red, pink. The usual table wine is cheap. The white is pleasant.Beer...It's normal... for children, powdered juice (not very) coffee, tea, water... the whole sea. Just please don't fill your used bottles with water. Firstly, it's unhygienic, and secondly, it's a shame! It's a shame when bottles are taken away in front of everyone. But I want to say that it wasn't just the Russians who did it) Water in the nearest supermarket costs a penny (1.5 euros 6 bottles , 1.5 liters)
About nutrition, it's great that a child, even the most capricious, will always have something to feed! And porridge, and Eggs, omelets, sausages, fries... We personally did not have enough delicious cooked fish and seafood! It was all there, and more than last year, but, unfortunately, not so tasty! And, also, there is a zone where meat, kebabs, and schnitzels are fried.... it is often overcooked. But in general, the power is on solid 4.
The main disadvantage is that there are no or almost no Russian-speaking employees! At the reception! How is it? And the menu in the restaurant is in three languages, except Russian! Marina, a beautiful young Russian-speaking woman, works in the main restaurant. Dear administration! Maybe Marina should be officially registered for an additional translator's rate? From Greek to Russian? Please think about it, many Russian tourists complain about this problem, that it is difficult to convey their requests and wishes. Marina is well done! Always responsive, always prompt! Thank you very much, Marina to you!
The pools are in excellent condition, they are always cleaned in the evening, the water park is open from 12 p.m., it is also great entertainment for both children and adults! There are plenty of sun beds!
It was windy and swollen at sea this year... but it's still beautiful! The entrance to the sea is very good, the sand is fine for the children.
If you like a more relaxing holiday, then it will be noisy here, because there are a lot of children. If you like a more refined, glamorous vacation, then not here either. Everything is simple and satisfying here, the animation is for Children and then for adults. This year, a girl who speaks a little Russian appeared on animation ... , animation, frankly, is a little weak. Although the presenter is a lighter! His favorite saying is: Mishya, mishya, ratatouille, Aliluya!))) So, if you have kids, if you are not too pretentious, this hotel is just a godsend! We may come back in a year! Gouves! Thank you for a wonderful stay!