The staff is rude and competent in their work!
Mom came to redirect the parcel on my behalf (by proxy). She was refused! Without even reading the documents
It is convenient to pick up parcels here since I do not live far away.. But lately a lot of people have started coming here, and now there are queues.. as for me, mail should be mail and not a cash register for paying for something.. for everyone is standing just for these cases. Not a letter to send, not a package to receive.. It takes an hour to spend.