The hotel is great.Taking care of visitors : The little things are especially pleasing - there are a lot of clothes hangers in the closet , 2 pillows for each, not one blanket in common, but two . It started to rain a little - elastic bands were placed on the steps so as not to slip, and umbrellas appeared in the lobby!!! The hair dryer was not working properly - they immediately came and did it ! Everything is clean - the hotel is new and modern. The food is delicious and quite varied . Only there is one plate with sliced fruits and grapes - you don't know whether to take it for yourself or leave it to a neighbor ((( of course , they replenish it , but somehow it 's annoying . And so - the food is all " from under the knife" - salads are safe to eat , they are not from yesterday 's leftovers 😆You can sit with a cup of coffee by the pool - they immediately bring a candle , if it's evening . The pool is very warm and 1.6 meters deep ( there is also a children's part ). The territory is well maintained , although small . Sun beds , umbrellas . The fence blocks out the noise of the road. But there are no sun beds or canopies on the beach at all . Sand and rocks . The entrance to the sea is made of stones . But there are very few people and the sea is clean and warm . And go to it through a busy road and another 100 meters.Dolphins have been seen several times . So, everything is fine! The hotel staff is very attentive and helpful. Minibuses run to Sukhumi - 8 km to the city. Have a relaxing holiday! I recommend it!
It's just a gorgeous place. The first cool thing is the staff. It was like being at home. Three times the pool. The third is the pool. The fourth....It is a long and long list
You know, when you arrive in the evening and bring a mute with you, well, not a little refreshed by the growth of a hot day, they will move the tables by the pool, put pillows and armchairs, bring candles. All guests are independent of the room. I had a joint with the room (it will remain my secret and the hotel), champagne was brought for a trifle, a huge plate of fruit! I promised not to reveal the secret, but leave the most positive feedback
I recommend it and if I go to these places again, I will only stay there.
I love it when everything is clear and read detailed reviews from others, so here's my soulful opinion)
Food: not very varied, but really tasty. We took breakfasts and dinners. In the morning there are sausages, omelets, pancakes, buns, some kind of porridge, ready-made breakfast cereals with milk and yogurt. In the evening, there are usually 2 side dishes and chicken (sometimes fish/pork) and 2 salads.
Territory: small. There is a swimming pool, sun beds and several tables nearby. There is a parking lot outside the gate. Carefully cross the road even on a pedestrian, they drive like crazy.
Cleaning: every day. Bed linen and towels are often changed. In the hallway there is an ironing board and iron, dryer, cooler. You can give things for washing (not underwear) – 550 rubles.
Beach: across the street, not far away. But not equipped. The sea is clear. The entrance is large stones, it is better for those who are particularly sensitive to buy special shoes.
Rooms: either without a balcony, or with a small French one. There are a few with more, but these are most likely improved rather than standard. There are cups, glasses, a couple of saucers and a kettle in the room. New furniture, but the pillows are terribly uncomfortable. And there is a strong smell of sewage from the toilet periodically.
Staff: very helpful, everyone is friendly, always trying to help. If you leave early, you can ask for a free lunch box with you
Where to go:
Food is nearby: we were in the "mi lav" nearby and in the "Caucasian captive". Guys, the hotel is better.
Mocha Beach – 5 minutes by minibus (50p). Opposite it there is a small park, quite abandoned, but you can walk
Sukhum. We get off at the Philharmonic bus stop and either go to the embankment, or in the other direction to the botanical garden and the monkey nursery
Hot springs – we went to kyndyg 2, there are fewer tourists in it and it is located near the road. There is, of course, a minibus from the market in Sukhum, but we caught it right at the hotel and asked if we would get
to the Chernihiv Gorge (250 rubles.) – we took a taxi using the a-taxi application (there is also a garuda, but it is more expensive). It's beautiful, but be sure to wear comfortable shoes, preferably sneakers.
New Athos. You can get from the railway station in Sukhum or by taxi. Cable car, park, cave, monastery, waterfall. You can spend the whole day here, I recommend you to go.
To sum up: A great hotel! Especially if you remember that this is not an all inclusive Turkey, but Abkhazia 3 stars
Among the advantages - very cool staff and top-level service, always went to a meeting and helped. The hotel is new and everything was done very cool inside, the breakfasts are gorgeous and the pool is very good 1.6 meters deep, but in fact I think it will be somewhere 165 cm. The beds are soft and it is pleasant to sleep. For this, thank you very much and to the Henriks respect workers 💪
From what could be improved in the future, WiFi is very slow and often turns off, coverage is weak, I think it's not the fault of the hotel, but in general, if you agree with the operator and strengthen the speed and coverage, it would be great.
It's a great place, there are parking spaces. A great table, you can always find a dish to taste. Good rooms and service. I cleaned the pool, we were in October, and he was pleased with the warmth (especially for children). The sea is not far away, 2 minutes
Great hotel! Clean, delicious breakfasts, friendly staff. It's a bit far from the center, but it's quiet and cozy. Of the disadvantages, there is a pool with cold water and electricity is cut off twice a day.
A very excellent hotel, I recommend it for a family holiday or alone.
The staff is very helpful, especially I want to highlight the bartender Elizabeth, the waitress Nino and the receptionist Katrina.I spent a magical vacation here, with vivid impressions and a lot of positivity, which is a great merit of the hotel and its staff. A small but very cozy room, bright and comfortably furnished, TV, kettles and hairdryer, fast Internet via Wi-Fi. There is an outdoor heated swimming pool, as well as a number of other additional services, such as organizing interesting excursions. There is also an excellent restaurant where the food is delicious and varied.The vacation did not fly by noticeably.I want to come back to this place again and again.
Great hotel, I recommend it! New, beautiful, clean from the sea a stone's throw away, but there is also a warm pool. They cook very tasty and varied, respect the kitchen!. There are air conditioners everywhere. The staff is polite and helpful. In general, the atmosphere is very pleasant. I would like to mention Kira Sergeevna separately, a nice girl quickly helped us solve our questions, super!
The hotel itself is nice, clean, well-groomed, modern interior, the only drawback is that the hot water runs out quickly, as it is heated with a 50 liter water heater, but you can survive this))
Most of all, I did not like the man who met us in silence, did not respond to my greeting and went to look for a receptionist to check us in)) and thanks for that)) but the atmosphere is unfriendly and somehow not inviting, we planned to stay for two days, but left a day earlier)
Breakfast, by the way, is not delicious) I do not understand
Laudatory reviews regarding the food at this hotel)
The hotel is new and this is its only advantage.
The flies in the dining room ruined the whole experience. Thank you for not poisoning yourself....
For some reason, all booking issues were resolved only at night from (01-02 at night.) Although I've been trying to get through to the booking managers all day.
The ever-barking dog under the windows by the 6th day was already just annoying.Although I am a very patient person. Even weak wi-fi didn't bother me.
Do something about the flies -it's not very nice to see them on the open Swedish line.
Friendly staff. The rooms are small but cozy. There was a smell of sewage in the rooms. The breakfasts are meager, but you can eat. The hotel itself is very small. There is no animation, there is no territory. Off-site parking. There is a swimming pool and sun beds and it's nice). The sea is 100 meters from the hotel, but there is no private beach. There are few people on the beach and the sea is clean. The big disadvantage is that there is no safe in the rooms, this is a direct problem.
A great place to relax! Cozy clean rooms, service at a very high level, responsive staff, availability of excursions for every taste, near the sea, cafes, local shops. I liked everything very much, we will come to you again!! Special thanks to the bartender Elizabeth and the waiter Nino!!
Everything is great. Clean, comfortable, friendly staff.
Of the disadvantages, only expensive food, if not included. The absence of non-alcoholic cocktails and snacks at the pool bar.
Oh, and if you take a sea view, keep in mind that you are separated by a dusty road and other house plots.
We came to this hotel by chance and were very surprised. The hotel is new, clean, and beautiful. There is a heated pool (we did not swim, but the water was warm).
I want to mention the breakfasts, they are very tasty and a lot of things (photos are not all that were presented). They can also make coffee in the sand for you.
The staff is friendly.
We have been to Abkhazia many times and this is one of the best hotels in its price category.
We rested with my wife for a week. I just liked everything . Clean, cozy, odorless rooms, daily cleaning, white bed linen. The cuisine is simply better than in restaurants. the staff is polite. Special, huge thanks to the administrator Natalia, she always went to a meeting and helped out, just a lot of respect. 10 out of 10. We will come again. I really liked it.
An unrealistic new hotel with modern renovation,a huge swimming pool with a children's area,super clean water,beautiful territory with tables,umbrellas,sun loungers and a pool bar serving Abkhazian wine)
Delicious breakfasts 😋 the manager is a very nice girl who will help solve any issue)
The rooms have everything you need:bathrobes,towels,soap accessories,hair dryer) the view from the room was on the sea, we admired it every morning and evening)
The sea is only 120 meters away, the sea is the cleanest and warmest)we had a rest at the end of August, and we will definitely come more than once)
Thank you very much for your hospitality 🤗🤍
I had a rest in early October, the staff is at the highest level. The breakfasts are excellent. Caucasian cuisine is super. I will definitely come back again! Prosperity to the guys.
We had a rest in August! I liked everything inside and out.The cuisine and chefs are beyond praise! Regular change of linen, cleaning without complaints.One minus is the passage to the sea across the road.
We were in Abkhazia for the first time, we booked this hotel 8 km from Sukhum. The hotel is online, dear. But we booked a room in advance for the promotion of about 7000 t. r. a day with breakfast. We stopped by for 2 days, so that later we could move to another hotel in Gagra. In general, the room is good, with a balcony and sea view, but not the first line, there is a refrigerator, air conditioning and "soap and soap"))) amenities, but without slippers. The breakfasts are good, buffet style. The staff is very friendly. The pool is wonderful, it has its own bar, the sea is across the street, the beach is clean, empty, not equipped. There are 2 cafes and a shop near the hotel. And there is nothing else in general. Of the cons: they settled on the third floor, knowing that the light was not working in the corridor. There is a smell of sewage from the extractor hood in the room and by the pool. The pool is not provided, there is no toilet and shower, which in general is not very convenient to run wet to the room throughout the hotel. There is no elevator either. And the price of the bar is very high (all alcoholic beverages are three times more expensive than everywhere else in Abkhazia in shops, cafes and other hotels).
And the biggest disadvantage was that we ordered dinner at the hotel and my husband became ill at night, poisoning. Before that, they only ate breakfast there. We ate in other places, everything was normal.
I'll start with the advantages: a beautiful territory, a cozy new, fresh hotel with excellent repairs and rooms. The breakfasts are simply gorgeous, the cuisine is very tasty, the hotel employee Igor is just respect, very diligent and attentive to the hotel guests, the sea is very close, it takes 2-5 minutes to walk.
Minuses. There are no bins in the rooms. We were at the hotel from 12.08-16.09, it was announced about a warm pool, I specified it specifically before the trip. All these days the pool was without heating, a part was broken because of this there was no heating. The hotel administrator talked about this every day, instead it was only "we apologize" that the rest was thereby spoiled, since this was the main criterion for us, and nothing was done. They were also informed that a review would be left, but they also did not respond in any way.
The pool itself is in the shade, which is why it is cold and does not warm up. For all the days, we have not bathed in it
Great hotel! Great polite staff! Always clean and tidy! Special respect to Anna the cook and Elizabeth the waitress! Well done! Keep it up ! We will definitely come with my wife again!!
We were the first guests at the hotel, we were warmly welcomed, everything is new, cleanliness, snow-white linen, the highlight is the warm pool, the children were delighted, the breakfasts are varied and delicious)
We are resting now. The hotel is cool. The staff is very responsive, ready to help at any moment. The cook is generally a magician. Everything is great!!!
Nice, new hotel. The owners are very responsive. But, there is a question about the work of the kitchen, they cook so delicious - how? 4th stars for the absence of a kettle, cups, spoons and a trash bucket in the room. Mega cool bartender Alexander, admins are all class, involved. A wonderful family hotel, but you need to finish the service. I recommend the owner to take feedback from the guests.
The hotel is good, not everything is debugged, but I think it's a matter of time, since it just opened. The air conditioners both in the room and throughout the hotel are powerful, the rooms are new, the territory is clean, the pool is large. A separate plus for the waiter Igor, the soul of the hotel) is always positive himself and will cheer up anyone💪 the cuisine in the hotel is delicious, especially national cuisine.
Of the cons (if you can call them that), the bartender has few ingredients, almost all cocktails are missing))
Normal. The service is good. The condition of the hotel is below average. The pool is cool. There is no comfort, I want more greenery and a lot of unfinished construction.
When we entered the room, the air conditioner was turned on, and because of this, the floor was very cold, and the room was like a freezer. There were also minor disadvantages: there was no liquid soap, the bathroom door just wouldn't close, and the handle of the brush was broken. As it is, everything is normal.
Be sure to take the room to the mountains, to the sea (and this is on the road), there is a roadway under the windows, it is impossible to sleep. The breakfasts are excellent
We had a rest in August 2023.
Great new hotel, beautiful rooms, large swimming pool.
Very pleasant and helpful staff
Own pool bar and delicious food in the restaurant
We were lucky, we were one of the first to stay at this hotel. Everything is new, the staff is polite. The pool is super! It's two steps from the beach. I have slightly adjusted the cost of the kitchen and the waiting time for breakfast.
Be careful in this hotel! When leaving the hotel, they began to demand money, although the ticket was paid through a travel agency.
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Алексей М.
Level 13 Local Expert
October 17, 2024
A wonderful place, just leave the prices the same)
PS The only minus is the smell of sewage, which is so strong that it gets absorbed into things that hang in the toilet
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Show business's response
Юля
Level 12 Local Expert
June 20, 2024
We arrived late, we were hungry and tired, the receptionist fed us delicious macaroni with cheese, olivier and crab salad, we went to bed happy
The breakfasts are delicious, everyone is very friendly
Everything was wonderful, clean, beautiful