We rested from 6.09.24 to 16.09.24.I really liked the hotel, especially the views from all sides of nature, mountains, sea.On the 15th floor there is a dining room where you can have a sooo delicious meal and enjoy the beautiful views.The guys in the dining room are great, they work well together, they cook delicious.It's hard not to overeat))).Of course, there is a problem with elevators, but because they feed there, we walked to the dining room and to the sea (we lived on the 8th floor).Sometimes charging is not comforting.))The attitude of the locals is very friendly, we traveled all over the peninsula from Tsandripsh to Sukhum in a car that we rented.Of all the beaches, I liked only Gagra.The water is clean and warm.Because we went in October, we didn't catch any rotoviruses.In extreme heat, all the locals say that the rotovirus walks strongly.Everything is fine in September and October.

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ARAGORN

Level 7 Local Expert

We rested from 02.09.24 to 12.09.2024. The overall impression is a solid 4. Among the advantages is an excellent location, a relatively fresh hotel (restoration in 2019), the staff is generally good and knows their job. Of the disadvantages, 2 elevators cannot cope with the load, and this is a fact. The number of floors is high, and you have to wait for the elevator for 5-7 minutes, which is unacceptable; Wi-Fi clearly does not pull and is constantly cut off, at night and early in the morning it's fine, the rest of the time is completely different, which is nonsense nowadays; the food is slightly monotonous, but if you don't find fault much, then it's okay, you won't get bored for 7-10 days He'll be in time. And yet — there is no bar in the hotel on the 1st floor, the coffee is disgusting, and the cognac is pale (the cheapest 150 rubles / 50 gr.) — that's for sure! Most importantly, it all depends on your mood, if it is positive, then the rest will be normal!

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N T

Level 12 Local Expert

We are currently staying at this hotel. I put 1 check-in only for the kitchen. The kitchen - well done! They're trying. Delicious, clean. Everything is very fast. Then there are only disadvantages. 1/ The main disadvantage is cleaning. It feels like Abkhazia doesn't know what it is at all. Be prepared for the fact that you will be drowning in mud! There are no bath towels at all! You will be given 1 towel for face and 1 towel for legs per person. And they won't change them for 7 days!!!!!!!!! According to the regulations, they are supposed to be changed on the 4th day. But no, we were unlucky. They said no . The carpet will not be vacuumed, to wash the bathroom and the floor on the balcony is generally out of the realm of fiction ... mission impossible! We had to buy towels! A whole set with a reserve, so as not to wipe both face and ass, sorry, with one towel for many many days. My husband couldn't stand it, made a scandal at the reception. Oh, the miracle! There were towels. Both towels and bed linen are terribly washed, yellow, and battered. The standard rooms are small, with 15 meters. Handles, doors - everything is broken. The toilet is yellow . It's disgusting! The water drains badly in the sink and shower. 2/ elevator. There are 2 of them . A constant queue. They can't handle the flow. Get ready for the fact that you will go down on foot, and climb up after standing in a huge queue. 3/ reception. Polite, but stupid girls. Requests for appointment are not transmitted. They don't have normal communication with anyone. Therefore, all your requests will not be resolved. An empty number. Just yell.... Then at least something is solved. 3/ swimming pool. Little. If you want to suffocate from chlorine fumes, then you are here. I do not recommend this hotel. All these pleasures for 252 thousand rubles. This is unthinkable!!! Now the most important thing . Sea. It's just a quiet horror!!!! One gasoline. Your children will swim in yellow gasoline by the shore!!!! This is such a sea! The filth is unbelievable! We have to rent a catamaran every day. We sail away on it and swim there in a relatively clean sea. At the risk of his life. Because crazy boats, boats, bananas, ATVs are chasing around. They drive over their heads! They don't care. They need to sell... they don't care about the rest. Safety 0. Every 5 minutes, some barkers from boats/boats/ships shout. My head is splitting. Sun beds/umbrellas are paid. There are only cheap tents with beer and chips at sea. Some kind of aperol from the field of fiction. The children visited the hospital on ivs 2 days later. They vomited further than they saw. It costs 2,300rubles per day +200rubles of medicine. The business is fine-tuned. Gagra is one continuous anthill and a dirty sea. How we regret that we came here!!!!! 🙈🙈🙈😨😨😨

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