Not a bad hotel, clean, cleaned every day, good delicious breakfasts, buffet, there is a swimming pool, I was not there myself, friendly staff, not everyone knows Russian, but they understand, it is not difficult to explain, there is no drinking water in the room as well as coolers in the corridor, so you need to take bottles in the morning at breakfast, to have something to drink or make tea, we had tea and a coffee kettle in our room. The hotel is suitable for recreation.

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uglyk7d

Level 7 Local Expert

The hotel is old, smoky, the plumbing is in terrible condition, the walls and floors are stained. Upon check-in, the receptionist with a deft movement of his hand swept the $ 100 bill off the table and claimed that we had given him $ 400, not $ 500. After a short conversation with him and the mention of a video camera over his head, as well as the urge to call the hotel manager, our $ 100 was immediately found on the table. The hotel manager apologized by offering breakfast, which was already included in the room rate, as well as bringing a bottle of cheap wine and fruit to the room. Upon departure, they did not give us the change of 20 manats, they told us to pay 4 more manats and they would call us a taxi, and they did, but upon disembarking at the airport it turned out that the taxi was not paid by the hotel, the hotel kept 24 manats for itself. The taxi driver contacted the hotel , but they replied that they did not know anything and hung up, by the way, this was the same manager as when checking in . They are poorly cleaned , shampoos are poured into used jars , sometimes half are only filled . But at the same time, in Azerbaijani, the cleaner asks to put 10 stars in her booking for cleaning . I do NOT recommend this hotel.

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Grand Hotel Europe

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18 reviews