Grand Hotel Europe
14 reviews
October 18
The hotel is old, smoky, the plumbing is in terrible condition, the walls and floors are stained. Upon check-in, the receptionist with a deft movement of his hand swept the $ 100 bill off the table and claimed that we had given him $ 400, not $ 500. After a short conversation with him and the mention of a video camera over his head, as well as the urge to call the hotel manager, our $ 100 was immediately found on the table. The hotel manager apologized by offering breakfast, which was already included in the room rate, as well as bringing a bottle of cheap wine and fruit to the room. Upon departure, they did not give us the change of 20 manats, they told us to pay 4 more manats and they would call us a taxi, and they did, but upon disembarking at the airport it turned out that the taxi was not paid by the hotel, the hotel kept 24 manats for itself. The taxi driver contacted the hotel , but they replied that they did not know anything and hung up, by the way, this was the same manager as when checking in . They are poorly cleaned , shampoos are poured into used jars , sometimes half are only filled . But at the same time, in Azerbaijani, the cleaner asks to put 10 stars in her booking for cleaning . I do NOT recommend this hotel.
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October 21
A worthy hotel, famous for its large beds. It's not even big size, it's big size+! A good breakfast buffet, delicious pastries, excellent filter coffee.
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April 30
I am writing a review for Russian-speaking tourists. We are currently resting here in the presidential suite from 27.04 to 04.05. At the entrance to the hotel, the rooms were confused with friends. Wi-Fi catches very poorly. The pool is closed until June. The sauna and indoor pool are also closed until June. They clean well and cleanly. Entrance cards are often demagnetized. The breakfasts are good. The currency exchanger in the vicinity does not work on weekends, on weekdays it works until 8. The exchange rate jumps every day. Change the currency before arrival. By the way, you can exchange a dollar at the hotel, but old-style dollars are not accepted! Keep in mind. There are few Russian-speaking hotel employees.
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May 10
The location is inconvenient, 45-50 minutes walk to the Old Town. The staff and reception are normal. The rooms are old, the air conditioning did not work, the windows did not open. Cleaning for 3 days of stay was done once and for some reason at 5 p.m. There are no hygiene kits. The breakfasts are weak. The phones in the rooms do not work. It's noisy at night. In general, it is satisfactory for this price.
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September 22
The website lists 5 stars, but in fact no more than 3. The room is clean, the breakfasts are simple. There is a swimming pool, but it needs to be cleaned.
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July 17, 2023
We were not expected, we were not escorted to the room, we were not given our room, the room was not cleaned, the plumbing in the bathroom was leaking, after much clarification, we were given our room, which was declared,604 room is spacious, with a view of the city, the sea, and a pool with a terrace.The hotel itself is tired, the food for breakfast is good, the staff is smiling, they speak Russian, the restaurant manager is a golden man, which can not be said about the hotel manager. The pool is great, deep and clean.
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2
April 30
The room is comfortable, the pool is not open until June, the sauna is not working, although the description says indoor and outdoor pools
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July 11, 2023
Pros- location, pool, view from the room. It's a pity that the hotel is dying!!! We need a good manager to revive the hotel!!! The staff is doing their best. But that's not enough.
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June 2
Not 5 * well 3* maybe,
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October 28
I liked everything.
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September 6, 2019
I was in the pool of this hotel, everything is cool. Clean water, clean locker room, shower, sauna. Towels are given by themselves. Everything is cool.
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2
June 10, 2018
Excellent combination of Price and Quality) Included in the price and at a good level equipped gym, swimming pool, sauna and hammam Excellent staff, rich buffet breakfast.
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1
June 8, 2020
Good service adequate price
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February 21, 2020
Excellent service
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