The hotel is just a cannon bomb, we have been there for two years in a row, we like everything, the main thing is the price 🤣the pool is clean, the sea is nearby, the location is excellent,near the market, shops, cafes. The food is ordinary, canteen, since this year beer, wine, chacha are included. Animation for children, discos, children's room, between breakfast, lunch, snacks, ice cream, burgers, cookies, popcorn. The rooms are acceptable, cleaning every day, a large hall, there is a place to relax, have a beer. I generally recommend it 👍
The location is very convenient, it will do for a budget holiday.
Among the advantages there is a varied buffet menu, a well-equipped beach.
Of the minuses: there was no entertainment program, the 3-year-old child had nothing to do, there were puddles and mud on the playground, it was not suitable.
The rooms were cleaned daily, but the towels were never changed in 5 days.
In the dining room, the meal is scheduled for breakfast from 8 to 10 and if you come at 9, then many dishes are no longer available and the choice remains what is left.
We were from October 11 to October 20. The building is renovated, everything is white and beautiful. The rooms have an almost full-length mirror, which is nice. The mattress is very nice and comfortable. Jellyfish pillows. For an amateur. The view from the balcony in all directions is amazing. We lived on the 16th floor. The elevator is long. The eternal expectation of a miracle and it's not in season. Dining room))) we named it 33 chicken dishes. Something is delicious, something is not. The biggest disadvantage, in my opinion, and vacationers agree with me, the smell from the dining room spreads for half a kilometer. And it starts to annoy on the third day. In Abkhazia, you want the smell of eucalyptus and the sea!!!
Great hotel. The price corresponds to the quality. The hotel is new, everything is clean, bright and cozy. At the reception, the administrators will always help and tell you. There is a medical professional, which is very pleasing. The hotel has a varied buffet. Everything is delicious. There is also a dining room additionally at 10 a.m. where you can eat tea and a bun, also at 15 you can take wings, French fries there, the bar works where beer, chacha and wine are included from 10 to 22. Juice without restriction. Excellent animators work, there is an entertainment program for children and adults. The heated pool is very comfortable for children. The sea is very close to the hotel, there are sun beds on the beach. A wonderful hotel, we are very glad that we spent our vacation at the Grand Hotel. I wish you prosperity , we will definitely come again 🤗
We stayed at this hotel from 09/20/2924 to 09/29/2024. The hotel is nice, the rooms are clean, the heated pool, the hotel staff is friendly, they respond quickly and adequately to any questions. The dining room is large, there was enough food for everyone, the range of dishes is good, there is always fruit for lunch, a meager assortment of pastries for tea. A small minus in the dining room is not always hot food, I had to heat it in the microwave, but the plus is that it is there! The rooms were cleaned daily and personal hygiene products were updated. There is always hot water. Change of bed linen every 5 days! I was disappointed with the elevator, there are only 2 of them!!! on 18 floors, and one was constantly out of order!!! We lived on the 16th floor - the sea view is gorgeous. From the shared balcony, the mountain view is not inferior at all! 200 meters from the hotel to the sea, there were enough sun beds for everyone, the beach bar is paid! The rest was a success! Thank you to the hotel staff for your work!
The sea is nearby. A clean swimming pool. The animation is simple, but the guys are trying. The food is homemade, you will not stay hungry without frills and it is quite tasty and varied. Everything is really included... Don beer, light chacha and wine. The drinks are better than in the standard Turkey cup. Of course, I would not say that the level of Turkey and Egypt, but definitely you will not regret it
Good afternoon! We are currently resting at this hotel. We really like everything! The room is cleaned daily and very efficiently. Air conditioning, TV, WiFi - everything works fine. Meals - special THANKS to the staff!!! Everything is fresh and delicious, food for any preference (meat, fish, fruits, vegetables, pastries, pancakes, etc.), there are snacks in the form of French fries, wings, kupat, donuts (insanely delicious)! Alcohol is of high quality, without restrictions (the guys are also cool, always smiling, friendly, and patient). The pool is always clean, the area is cleaned. Animation for children during the day and in the evening. Animator Yaroslav is a SUPERHERO for children, a smart girl!!! The children are delighted with him! Adults also do not get bored by the pool - water polo, volleyball, Yaroslav will arrange everything!!! It's rare to meet such guys. Of course, there is a minus in the hotel:
- the elevator is long (we live on the 18th floor), sometimes we have to go down and climb on foot ...
- there is no phone to contact the reception. In general, I highly recommend visiting here. There are 1000 times more advantages than disadvantages. Dear hotel director, I really want you to appreciate your staff!!! The staff is really very cool! We will come back to you again and not once. Thanks again for a vacation that exceeded our expectations!!!
We are resting today for the last day in room 705. We really enjoyed the rest. The hotel is super for that kind of money. The rooms are clean, the maid is always friendly. The food is excellent. Wine, chacha, beer for free. Everything is of pretty good quality. The weather let us down, but we went on an excursion in the rain. We will definitely come again. I wish you all the best and prosperity. The only negative is that the pool did not work (in the sense it was not heated.
We are having a family vacation now at the hotel from the advantages: Fresh rooms, a nice very warm pool, walking distance to the sea, a view from the room (we live on the 12th floor), new and very comfortable mattresses. Of the cons, this is of course food, it is very monotonous, often tasteless or tasteless, potatoes are often unfinished al dente)))) one chicken and sometimes fish, pasta, buckwheat, rice, 3 porridges to choose from in the morning, 3 soups for lunch, salads - well, so-so, only apples and oranges from fruits (((( dinner, for example, from 7 to 9 so at 7 there is almost nothing, it used to be carried away a tray with sausages (slightly less than half) and just covered with a lid and did not return. rotovirus, as in all of Abkhazia, is also present here, the daughter fell ill on the 2nd day, the husband a day later, from the conversations of the guests, the same thing went to the hospital, but the rotovirus lasted exactly a day, taking into account the soldering with saline solutions.take the rehydrone and the like with you. From alcohol, beer, wine, chacha, popcorn, ice cream, fruit drinks, sometimes apple juice, pear and grapes. For a snack, wings, such as French fries, sometimes a cradle, mini pizza sandwiches (which were not finished for breakfast). Honestly, there is no animation, in the morning there is charging, aqua aerobics, water polo, in the evening there is a local disco, animators are not charged to work with guests. There are few sun loungers on the beach, but there are even fewer than 6 umbrellas at most. Of course, the sea was beautiful, warm and clean. Wi-Fi is only available in the room and in the lobby. Crowds of dogs, but peaceful, do not touch them, they are you. Elevators are a local highlight))) there are 2 of them, they never broke down with us, there is another one for the staff, he saved more than once. There are only small eateries near the hotel, there is nothing to do after 8. There is a long walking road along the sea, it's a thrill to walk along it, you can walk along it along the park, it's almost the center of the city. The hotel has only a small playground and a swimming pool, that's all. There is no bar on the beach from the hotel, there are private bars. They wouldn't have come back here for the food. And there is some kind of trouble with drinking water in the hotel, there are no bottles when checking in, there is also no boiled water in the dining room, in the morning instant coffee from a common plate, the cheapest tea is black and green, there is no tea at lunch, only fruit drinks, for dinner they are also tea. Water was bought in shops for 100 rubles for 5 liters. In the room we found a closet with only a crossbar and one upper shelf, it is inconvenient to put things for 3 people. The curtains in all rooms are not blackout (I like to sleep in the dark). We haven't eaten in the dining room for the last few days, we just didn't go there, we found a dining room with acceptable prices (to the right of the hotel, past the Chernomorets boarding house, the second turn to the right), the main thing is delicious! Some write about fines for dirty linen and towels, it's true, when the room is checked out, the cleaner looks at the reception and tells if everything is in order if there are stains on towels or bed linen - a fine of 1000 and above (depending on the degree of contamination)) this of course spoils the impression very much. Therefore, it is up to you to decide what is your priority
The hotel left a lot of pleasant emotions. But of course, as everywhere there are flaws. The food is great. The buffet in the dining room is a little boring, but overall it is very tasty, there is plenty to choose from. People are wild - in the first half hour from the start of the meal, they sort out all the fruits and cakes. If necessary, it is better to come to the very beginning. During breaks, they give coffee, sweets, popcorn, ice cream, fries, chicken wings, lula.
You can't bring alcohol into the dining room, these are the rules...
The beach is not equipped, this is a minus. We were at the end of May, people were already swimming, not many, but still. It would be worth putting at least sun loungers in advance. I think they will wake up only by July. There are a lot of dogs.
The pool is very nice, heated. But there is a huge disadvantage: CHILDREN JUMP OFF THE SIDES, ALTHOUGH THERE IS A SIGN " PROHIBITED ". No one is watching this.
The animation is good, the girls are great, but there's nothing to do after 10. Billiards, table tennis are included in the price. All the benefits until 22.00. Lobby too. (10-22) From alcohol, beer, chacha, homemade red wine. Juices.
The service is average. I can't write anything good.
Room cleaning - garbage was cleaned every day, shampoos/gels were replenished. Towels and linen are changed every 5 days.
With regard to elevators, yes, there are only 2 of them and you always have to wait for them. I can't even imagine what will happen at the height of the season. This is very ill-conceived.
The hotel is fresh, clean, beautiful nature and greenery. There is a market and shops nearby, but there are not many attractions in Gudauta itself. This is a village - cows and horses walking through the streets are the biggest attraction here
Yes, this hotel is definitely suitable for low-cost and unassuming tourists.
We had a rest in October. The trip cost 50,000 rubles for two people for 15 days. The room was overlooking the sea, spacious. In general, the hotel is new and well renovated. The dining room is clean, the food is varied. Meat is mainly chicken, cutlets, meatballs. From fish pollock, hake, chum salmon. Fruits and vegetables . The bar has wine, chacha, beer all included. The beach is nice and clean.
The hotel is clean and cozy. Nice pool. There is a medical worker. Beautiful views from the balconies. Comfortable beds, mattresses!!! There are no problems with water, the pressure in the shower is very good (there is something to compare it with), if the lights are turned off, the generator turns on immediately. Alcohol for a weak 3, but this is expected (no problem to buy in the store-not expensive). The food is more like an amateur, spices are added everywhere, I suffered from heartburn all my vacation. But rice, buckwheat and potatoes are cooked absolutely without salt. There was almost never enough fruit, powdered coffee, only buns from baking and almost always an unpeeled casserole. Chicken meat in different forms, once a week there was fish (stewed pollock and pink salmon), but so little that it was disassembled in the first half hour of the canteen). For me personally, there was not enough delicious coffee in the morning, a coffee machine or a car in the lobby would not hurt at all) In general, you will not stay hungry. But it's definitely not worth waiting for frills. Tip: do not try everything in the first two days of your stay, so that you do not get bored of food quickly)). There are few sun beds on the beach, we almost never had time for them (although we rested in September), but for me personally it is not critical, I love back massage on pebbles)) In general, the hotel is not bad, the points that I indicated are not critical for me (except for heartburn)), I wrote for people to understand. Cleanliness, comfort and a comfortable bed are much more important).
The hotel is good, for this price it is excellent, clean and beautiful, there is ordinary food in the dining room, you will not stay hungry, the heated pool, but it does not warm up in cold weather. Abkhazia is beautiful, prices are affordable, we will definitely come again
We had a rest with my husband and child from 26.07 to 05.08,24 in this hotel. I chose the hotel myself, relying on positive reviews, and I really regretted it.
Of the advantages:
+ beautiful view from the 18th floor
+ clear sea
Perhaps that's all of the advantages
Now the cons:
Everything is in order, starting from the entrance to the hotel
- it's just that there are the most urgent queues in 2 elevators, which are designed for 1000 people, Karl is one of them, which often broke down due to overexertion, fortunately we didn't get stuck there like some! Naturally, like all of us, we walked for a couple of hours due to the fact that the lights were turned off before a thunderstorm and we were walking with a 4-year-old child and I, 5 months pregnant, to the 18th floor, after lunch
- the rooms are very small, especially if you can't walk between the bed and the table, you can only cross the bed to the balcony. I'm not a very picky person about rooms, because I work in the field of aviation, and for me, hotels are my home. So I won't write about the number, there are enough reviews, there are no shelves for milking shampoos, etc.
- probably the biggest and FATTEST MINUS is the DINING ROOM, on the 4th day of our stay they put an antiseptic on and put up a sign at the reception rotovirus, it's everywhere there. Once again, I flew all over the country and not only ours, and I didn't catch the rotovirus anywhere, so here I was also sure that it wouldn't get me. But that was not the case. The food in the dining room is just awful, based on the reviews, I can assume that they are prepared for people out of season, and in season as for pigs, as I recall cabbage rolls, this is a cutlet in which rotten and sour cabbage, ugh 🤮
What they say in the voucher is soft ice cream- there won't be any, there will be cheap ice, beer is terrible, wine is sour, juices, if you can call them that, are diluted 1:10 of them, 1 part is juice, and 10 is water. Burgers are half-eaten meatballs left over from lunch. In short, we were hungry. Fortunately, there were shops and we ate bread, sausage and doshirak.
As a result, we caught rotovirus, and we stayed there for 1 day. Everyone who grabs food with full trays threw up everywhere they could the next day.
- another disadvantage is the pool. For 1,000 people, it's just a puddle of germs, it hasn't been cleaned more than once.
- the beach is a separate story, some kind of incomprehensible restrictions on the type of sunbed are not allowed here, it is not our territory and there will be a fine, those 1000 people should fit roughly on the 1st square, but if you do not sleep until lunch and come at 8- half 9, then you will get sun beds, and if after 9, then you will lie on the rocks, next to the sabaks, I will not write about them either, and there are so many reviews
- and of course, the minus of that river, or parasite, which flows into the sea next to the beach, by the way, after the alleged announcement of rotovaris at the hotel, it was allegedly dripped.
Abkhazia, of course, is very beautiful, incredible nature and clear sea, but not in this hotel, besides, it's a very long drive from the border
I gave 2 stars for the beautiful view from the balcony and the clear sea
Nice rooms. Everything is clean, freshly renovated. Convenient access to the beach. Great sea view right from the room. The kitchen is normal - there is always something to like and what not, but it's a matter of taste. A good hotel for your money.
We had a rest with the company at the Rossiya Hotel in the period from 10/19/2024 to 10/25/2024.
A tour package was purchased: all inclusive (three meals a day and a snack bar), drinks all day without restrictions, equipped beach, heated pool.
In fact, of course, everything is completely wrong. The pool is just icy, and at the same time the hotel staff said that it was warming up. There are no sun beds and equipped beach. We went to the reception, first they told us to ask the lifeguard, whom we never saw on the beach, then they told us that the season was closed and all tour operators were aware of this, the season was officially closed. Although the information desk lists the closing date of the season at the hotel on 01.11.2024. The receptionist promised to provide us with an official document, which we did not wait for. There are paid sun beds from the cafe on the beach, apparently the season has not been closed for them.
The food leaves much to be desired, just a dining room, the food is tasteless from the word at all. Rice porridges and so on are just cereals filled with water and milk, you can't even call it soup. The food is not updated, if you ate the first stream of tourists, it means there is no more cheese, you will get it only at an early breakfast, then finish what you have. During our entire stay, there was not a single normal soup, either cabbage soup or borscht of the same color and taste. There are always no appliances in the dining room, plastic forks were already given out in the middle of dinner. There is no baking, or rather it is brought, everything is disassembled and that's it. Food is a huge minus. As for the drinks, from those declared without restrictions, there were only concentrates, wine and chacha, beer was poured for exactly two hours at most, one barrel, then it ran out. There is no drinking water on the territory at all, even in the dining room, only to buy. The explanation about the lack of beer -no, we did not expect so many tourists, which is interesting - the package of services was sold at full cost. The hotel administration does not know what the occupancy rate of the hotel is and at the same time everyone goes in advance, buying tours. BUT they did not hear us, they continued to work with such a limited regime for tourists.
There is no animation there. There was one boy, turned on the speaker, conducted exercises and that's it, children in the nursery sometimes held master classes and that's it. There will be no music on the territory until you ask, even background music, they saved themselves with their speakers. Entertainment options include table tennis and billiards. Tennis without balls, if you want to play, buy it yourself)). And billiards is a broken cue, rewound with tape. For such a big name, the Grand Hotel Russia is even a bit shameful. Except for the reception and a small area between the pool and the hotel, there is nothing to do at all. The declared aqua aerobics never took place, because the animator did not get into the "Heated" pool).
The weather was different during our stay, from storms to sunny days. The hotel claims to operate on an all-inclusive system, but the conditions do not correspond to those stated and the quality leaves much to be desired.
We understand that this is Abkhazia and what kind of service can be here, but then sell real packages of services, and do not deceive tourists, while the hotel declares that the tour operator is aware, absolving itself of responsibility for the unreliability of the package of services sold. The conclusion is that I definitely don't want to go back.
The hotel corresponds to its category by 100%. The rooms are cozy and well renovated, but there are not enough sockets and shelves in the bathroom. The food is excellent, varied and delicious, of the level of a high-quality dining room. The staff is helpful and friendly. At the bar, from 10 a.m. to 10 p.m., a liquid vaguely similar to chacha and wine is poured for free. The beer is delicious. But for such an amount of accommodation, this is normal. I strongly recommend it.
In general, the boarding house made a good impression! Food..beach..The staff is fine! The only drawback is the elevators, which are sooo moody..they work every other time..they want to go..they don't want to and write a preponderance when there are only 7 people instead of the required 10. The second disadvantage is the chairs in the dining room..well, sooo heavy and slippery tile floor is constantly such a shuffling of these chairs that completely spoils the appetite! Everything else is on the level including free ice cream..popcorn..chacha.. wine..beer and juices. So only 4 stars! But I would have come again! Gudauta is a super town and the beaches are very decent!
The hotel is fresh, everything is clean, the food is without frills but delicious at home (the staff cannot cope with such a flow of people). At the reception, girls with dissatisfied faces are immediately repelled by this attitude, the cleaners are well done, the linen was changed for the 5th day, although he did not ask. The pool is large, the animation is unobtrusive, which is very good. Children are entertained, women dance zumba, men play water football. Music worn out on day 7 is no longer bearable to listen to the same playlist. The beach is not bad, there were enough sun loungers, well, if there were not enough, you can wait a little or rent for 200 rubles. There is not a bad bar on the beach with drinks where bottled beer costs 100 rubles. I lived on the 15th floor, the sea view was gorgeous, the air conditioner worked, I always walked - it's good for my health, the elevators are overloaded, people go to the 5th, 7th floor by elevator, queues. Every 3 days, the cards in the rooms are blocked, it is better to update them in advance so that you do not run to the reception several times. In the evening, a disco for adults, also the same playlist, the windows could not be opened until 22 because the number was 1520 very loudly - a problem with ventilation, constantly worked and prevented sleep, bought earplugs otherwise you would not fall asleep (I contacted the reception desk, no one cares about you, they said they made an application, but no one solved the problem). Wi-fi is slow and intermittent. The hotel is not bad, but we need to refine the system with the staff
It's just a wonderful hotel! Excellent friendly staff, the food is very acceptable. There are only two disadvantages, if you take a room for three, then the clamshells are not reliable. Another small disadvantage: at the expense of discos, to be honest, no one knows, but in my opinion they are for old ladies.
To summarize: The hotel is 9/10.
There are few disadvantages, "Russia" is better than all other hotels.
I personally recommend it.
Hello, we had a rest from May 12 to 22, everything is fine, I liked everything, room cleaning every day, everything is clean, everything is beautiful, everything is super.But there is one drawback, when everyone was evicted, they quickly began to collect things and left women's shorts in, the shorts were not returned to us although we still sat in the lobby for 2 hours.What kind of cleaner (maid) who saw after the eviction that there were shorts left in the room could somehow be reported.As a result , she probably took it to herself .Before that, we searched everything, there was nothing.So they took it for themselves.That's not how it's done.This is a minus for the hotel.
We stayed at this hotel from July 13 to 22, 2024,. A room on the 18th floor with a sea view. Pros: great view from the window, the room is clean, there is a hairdryer, air conditioning, refrigerator, TV, water is running well. A kettle is provided on request. The food is normal, there is always something to take. The sea is clean and warm, dolphins were seen almost every morning near the shore. The room is cleaned every day, linen and towels are changed once every four days. The hotel provides animation for children and adults. Of the minuses, the most important thing is the elevators, you have to wait a long time, but my husband and I always went down on foot, in fact it's easy, because each floor has a balcony, you can admire the view of the mountains and breathe fresh air. Twice a day we walked up to the 18th floor instead of charging)) and to save time. Another disadvantage: on the way to the beach, there is a very strong smell from garbage cans and sewers. It would be very nice if a large sunshade was made on the beach, like on the neighboring beach. We did not get sick with rotovirus, because we observed basic hygiene, drank and brushed our teeth with bottled water. In general, we were satisfied with the rest. The sea is just super!!!
The hotel is great! Cleanliness and order, thanks to the hotel staff for their hospitality and responsiveness. 4 meals a day, excellent. Chefs and kitchen staff, Well done!The only drawback is that a couple more elevators on the 18th floor were not taken into account during construction. There are only two elevators, which are constantly queuing.And another note to the hotel administration, the pool for children and adults is combined, but there is no heater provided. I almost drowned when I abruptly stumbled from a children's pool into an adult. Children who can't swim can drown. I recommend staying at this hotel. I will be happy to go on vacation at this hotel again.
I really enjoyed my stay at the hotel. The food is excellent, delicious, varied and endless from 7 to 20 o'clock, in addition to breakfast, lunch and dinner, additional snacks, alcohol from 10 to 22 o'clock, ice cream and popcorn, kebabs...from 15 to 18 hours... The rooms are nice, clean, daily cleaning. Polite staff.
Of the shortcomings, there are few elevators, there are no handrails in the pool, animation for children for three, except for the young man by the pool "marshmallow", his children adored. There is no animation for adults at all.
The hotel is simply gorgeous.we rested for 8 days, I really liked it!
the staff is very polite and kind.in the dining room, staff remind you to treat your hands before eating.
Animators are just lovely.responsive, positive, active guys.Every day there is a new program:water polo, zumba, mafia, aqua aerobics, lotto, the game for kids "who am I" and many other games. there are also quests with prizes for children, there is even a children's room.
it is also perfectly clean, the room is cleaned every day, and in general throughout the hotel.
the food here is very tasty.there are 3 porridges to choose from for breakfast, but if you are not a porridge lover, then there is a choice:salads, milk balls, fruits and more.
wine, chacha, beer are poured at the bar, there is also juice at the bar, from 15:00-18:00 they give fruit ice and popcorn here.
if you do not have time to have lunch or breakfast, the buffet helps out.after breakfast, they give tea, cookies, and sweet rolls.after lunch, mini burgers, French fries with meat (most often chicken wings, sometimes there is a kebab), a hot sandwich with cheese, sausage and sauce.As for the elevators, things are a little worse here , but I didn 't lower my grade because it 's nothing .there are more questions for people who go from the first floor to the second, the elevator goes not 8, but 10-13, so the elevator breaks down, later they themselves are outraged and lower the rating.there are also two elevators along the way, he often saved the service one)
the sea is nearby, there are enough sun beds.also on the ground floor you can find a girl who offers excursions , I advise you to visit such interesting excursions.
this is a wonderful hotel, it is located in the center of Gudauta, near there is a market, the sea , a bakery , a wine shop.I think this hotel is the best place to stay.I was so glad to relax here, next year I will definitely visit here again.
We were in August. I liked everything, clean and tidy. The cleaning staff is polite and helps to solve the problem as much as possible. The reception does not tell you the conditions or the difference information. One girl says take the laundry to the laundry, count the total amount, then you come, they say we don't wash the underwear (I didn't say it right away), they took it away, another administrator came here, it turns out you need to count everything separately (skirts, shorts, T-shirts) although I clarified everything separately at once, I was told no, the total amount is possible. About the food: once they found small bugs in the vermicelli. Then we looked at everything))) we didn't find anything else))) in general, the buffet can find something to eat according to your preferences. There was no shortage of something. It is clear that they are trying.
We had a family vacation....
In terms of the hotel, one of the advantages is that the hotel is new , clean and bright ...The staff is excellent.
One of the disadvantages is that the food is sometimes not tasty, and sometimes tasteless , you can hardly wait for the elevator, we walked to the 12th floor on foot. Of the 2 workers, 1 was constantly in service.
It is very dangerous to go to the beach at night , local residents sometimes behave inappropriately , security on the territory does not react outside the hotel , even if the conflict is 5 meters from the entrance.There are a lot of inadequate and drunk young guys who are bullied by idleness ... Not a vacation , but the devil knows what !!!!!
Before that, we had a rest in staraya Gagra , a completely different attitude from the locals both during the day and at night !!!We were very sorry and were not satisfied with the trip !!!!!
Yeah... After reading the reviews here, as well as relaxing at the hotel in July 2024, I leave the most honest review here. The hotel is super, clean, freshly renovated, air conditioning, TV, refrigerator in the room, we lived on the 7th floor with a wonderful view of the mountains. They write the truth about elevators, there really is a queue, especially during rush hour, but we walked, we let our legs down for one thing... The room was cleaned daily, the bed was changed on the 4th day. Now about food, there are plenty to choose from, but everything is monotonous, the most important thing is the hotel guests themselves, seriously guys, they take several full trays and eat what they didn't eat, either threw them away, or took them into bags and bags with them, but how is this at all? How the word came from a hungry land. In addition, in the lobby bar from morning to evening, they just ate up all the stocks of beer, wine, chacha, this is some trash. They eat, drink, vomit, and so on throughout the rest. The beer in the bar is so-so, for an amateur... Now about the sea, clean, warm, there are not enough sunbeds on the beach, but wait a little and they are released. As you go out to the beach, there is a bar on the left, the owner of Alaska, by the way, I strongly advise you to go on excursions with him, he will take you everywhere, tell you everything, take cash with you, it is more convenient. We went to wine, meat, cheese tastings, maiden's tears waterfall, glass bridge, Ritsa Lake, milk waterfall and Stalin's dacha. Summing up, what can I say? Hotel 5iz 5, food 3iz 5, mountains, sea, excursions 5iz 5. There is nothing to add, Abkhazia, it was worth it... Will we come again? Of course, not to this hotel....
We are staying at the hotel from October 25-30, 2024, even now we are still here. At this time of the year, when you don't buy at sea, of course, all hope is for the promised heated pool! But this, unfortunately, is a hard deception and a complete disappointment. Now the water temperature in the sea and in the pool is about the same, 15 degrees, since it is not cold at all to leave the water outside where 16 °, it means that the temperature in the water is lower. At first, the administrators insisted that the pool was not heated because of the rains, then they were surprised that it was not heated and they would figure it out, then they said that what 25-27 ° were we talking about at all, show who wrote this to you, like it was max 22 °, in general there is no one to complain and nowhere. It is heated, apparently, by summer sunlight.
Hotel. Clean, bright, tech.the staff is hardworking, cleaning every day. Very small pillows, very uncomfortable, mattresses are high, sleeping comfortably. All the reviews for the elevators are true, two elevators are very few for such a number of rooms. The location is great, of course, if the room is on the sea, then the view is also amazing. The food is generally not bad, there is always a choice of side dishes, meat, and salads. Bread and bakery products, including bread, are not their specialty, apparently, but tolerable. The lack of drinking water is confusing, take it with you! Wine and chacha during the day, max beer lasts until lunch, fans will also have to buy it for themselves. There is a lot of food, it is impossible to stay hungry all day long. I almost liked everything, but the lack of a pool overshadowed the rest very much.
I'll just say that "Senka and the hat". What you pay, you get. For "all inclusive" for the price offered, you can tolerate the smell of sewage in the shower (when there is active use of water, there is no smell.))), and the poor organization of the cooks and a redneck flock of starved vacationers and dessert plates instead of canteens and a general shortage of cutlery and crockery, which is almost all chipped and even an ice-cold breakfast, which is obviously prepared in the evening, or in the afternoon, then put in the refrigerator, and in the morning they just take it out. (Cooler 1, microwave 1. The capacity of the hotel is approximately 900 people.) But all this is insignificant in front of the view from the window! You forget about these "difficulties" on the boundless shore of the amazingly beautiful Black Sea! Although the beach of the hotel itself, I do not know by whom, but, allegedly, is limited by some invisible framework, beyond which it is impossible to take out the sunbeds stacked the night before in piles. I generally prefer to get away from people. Moreover, breaking away from the prohibition of smoking in public places, our cattle, taking the first row, by the water, smoke endlessly, without raising the fifth point. And there are a lot of stray dogs there. They are very kind, but they can be very intrusive. And they don't need food so much, but communication, the feeling that they are next to a person😔 So, now the pros: Clean rooms, high-quality cleaning in the halls and on the territory in the morning. There is animation by the pool. The pool is not big, but pleasant. There are 2 billiard tables and 2 ping pong tables on the terrace. In the evening there is a disco from 21 to 22., in the lobby there is a game of "mafia". There is a children's playroom. Between the three-time buffet from 11 o'clock you can have a snack with cookies with coffee, milk or tea, and from 16 o'clock hot boosters, wings and French fries. Beer, wine from 11 to 22, and in the evening more chacha. All this is in the hall, on the 1st floor, poured into disposable plastic cups and people drag them to different places, often spilling on the way. There are no cleaners on duty, so the floor is usually sticky from evening to morning. Oh, there's also a soft drink machine. Someone even used it... Summary: The hotel is for those who like to spend their holidays in a drunken stupor for cheap - Nature lovers, beautiful views from the window will have to suffer some inconveniences a little, and comfort lovers, there is nothing to do here.
I had a rest from 20.09 to 30.09., I really liked it - the proximity to the house, a fairly large well-maintained swimming pool and the maximum number of sun beds, there was always enough space for everyone. That's probably all. Elevators are the highlight of the hotel, if you want to watch stunning sunsets, mountain and sea views - you get a slim body as a bonus, get ready to walk or wait for an elevator for 20 minutes. Food... We would be glad not to eat in the dining room, but there is not much place to go. Even on the territory of the recreation area is limited, the pool is open until 8 pm, later you can not even sit on the sun beds... The last straw, the lamp in the lamp above the bed burned out in my room, the receptionist downstairs did not react in any way, I had to pack my suitcase in the dark... The service just doesn't work.
Great hotel! Clean, the staff is friendly, the food is delicious! We were in October. Elevators are working, stairs with mountain views (used with great pleasure)I recommend it!!!
To begin with, I will say that the food is delicious, there is a lot of choice, but I would like to have sausages..
The rooms are cleaned regularly, everything is very clean and good! There is a dryer and towels, the bed is clean.
In the beginning, when we arrived, it was very cool, but then we started turning the lights on and off and of course the elevator didn't work, but we live on the 15th floor and had to walk up the stairs.
I also wanted the Hotel to have its own bus that could pick up people from the airport, of course for a fee.
So I'll say, no matter how the workers clean up! it was noticeable for sure, many times it was noticeable how children and adults were sick and a lot of people had stomach aches, for example, today a little boy started to feel sick in front of me and the child's mother was confused and it was right on the floor on the way to the toilet, but then they cleaned up after themselves.
What can I say about entertainment - this is what attracts you! Vlad and Ksusha are very cool and funny! It was fun to spend time
Nice clean hotel. Beautiful sea view. Confident, honest three stars. Wine, popcorn, ice cream non-stop. The buffet matches the hotel's stars. We will definitely come here again!
Everything is fine in this hotel, if not for the elevators! This is a real disaster, the queues are frenzied and go up and down! There has never been a free elevator! At the same time, I do not recommend taking rooms below the fifth floor. The view from them is not impressive, many of these rooms have no balcony and are small in size. Especially don't take the second floor! There is a dining room there, and animation is carried out, which entails constant uproar and noise! The food is acceptable. Meat is given, vegetables are given, salads and soups are quite good! Even the sausage for breakfast is edible! There has always been a shortage of beer, but wine flows like a river! It tastes tolerable, you can drink it. Ice cream and popcorn are served during the day. There are practically no pastries and sweets in the dining room. The hotel is located in the city (village). The streets are deserted, quiet and deserted (we were in the middle of October). There is a grocery market nearby, where there is at least some excitement! There are a lot of dogs! The hordes! But harmless and cute creatures do not cause negative emotions. Gudauta itself is a hole. But if you need the sea, then there is plenty of it here! The pool was also pleased, it works late, it is heated and illuminated.
I was on vacation with my child from July 16 to July 23, 2024. I liked everything. The room is clean, cozy, always cleaned. They write that there are not enough dishes and that the food is still bad, but we did not come to the beginning, but to the middle of the time and there were always dishes and places. The food is also normal. There are always 3 types of soup, 3 types of porridge, different side dishes, meat, salads, fruits. What else do you need? Almost everyone has rotavirus, but we did not swallow water and drank Enterofuril for prevention and we had nothing, everything is fine. The staff is polite, there is music in the evening, there are contests. The beach is not full. There's always a place. And the fact that they write that there are not enough sunbeds, they probably come to lunch. And then, someone always leaves and the lounger is released. We had a litter box and we calmly found a place. there are few people and the beach is almost empty. The only negative is the dogs on the beach. Otherwise, everything is fine, the sea is clean and warm. The hotel is 3 stars, and some expect it to be a five-star hotel. Yes, there is a problem with elevators, but some people just can't just go down the stairs from the 5th or 4th floor. If you want a relaxing holiday by the sea, then come) Gudauta resembles just a small village with a sea) the views are beautiful, the sea is clean)
We had a rest in July 2024
We arrived at night, met, quickly settled in, gave a night ration with food😂 Very nice!
The whole hotel is clean, there is nothing to complain about. The room is small but very cozy with a sea view.
The food is great, of course, for those who like shrimp and lobster, you are not here
It's a couple of minutes to the beach, there's a heated pool, but I don't like it.
Near the park, market, pharmacies, parikhmakherskaya. My husband and I liked it very much.
And also, many thanks for such a renovation of the hotel owner. I talked to the locals not so long ago, they drove along the road and looked at the sea through the ruins. And now the high-rise hotel will be glad to come back again
We stayed in this hotel for 5 days in October. A low score for a sevres that does not exist is a maid from the 5th floor. Yes, I thought I came and asked if I should clean up or not. But the towels have not been changed in 5 days, as well as the bed linen. But every day she offered tangerines, tea, sets with spices.
The rooms themselves are not bad, there is a large balcony. There is so much space, the building was designed this way and this area is stupid. There is no territory at all, there is nowhere to walk, and there is no point in being there. For those who care, it is better to look for another hotel.
The biggest disadvantage of this hotel is the canteen, there was no other word. And the vacationers themselves, who behave outrageously - they arrange pandemonium before the opening, then run to the distribution line - it was a SHOCK for us, we have never seen this anywhere. They grab the dishes and it starts- there are queues everywhere, people are picking up this food as if they had never eaten in their lives. They collect huge portions, over and over, everything falls out, then they don't eat it, leaving again full plates. Spanish shame. Do you really disrespect yourself so much that you have to behave like this???? They put the fruits in their bags with plates. Naturally, there are not enough fruits for those who come in an hour. It's the same with other food. They also put them in bags and take them away with them.
The waiters are young guys. It's a shame that it's like this. They look at it and are also shocked. If something runs out of food, they take it out. But the atmosphere in this dining room is not pleasant. Is it really impossible to somehow make the atmosphere brighter, more modern, and hang beautiful paintings there? The situation is like in a previous life.... Horror.
In general, you don't set foot there anymore, even at a low price, and I don't recommend it to others.
We stayed at the hotel from August 30th to August 9th.
We went for 10 days. Everything was fine for 5 days! The food is delicious and varied. The sea is good, clean, and warm. We went on 2 excursions.
But on the 5th day, we started having rotovirus. And we spent the rest of our vacation in a room in terrible condition. We went to the hospital. Taxi 600 rubles, drip 1500. 80 people came from this hotel to the hospital every day. This Is Terrible! If you go to the pharmacy, then you still have to walk in this condition.
And when they came home, they were in the hospital. And it could all be because of the dining room. Because someone is already sick, he came and ate. The next day, others ate with the same devices. And this is such a vicious circle!!!
Therefore, I do not RECOMMEND the hotel!
There is no unsanitary condition. The dogs are lying on the sofas of the hotel. And their darkness! There are a lot of dogs on the beach and you can go to the store too. They can run in packs in the morning and evening. In the morning, we looked at people from the balcony and threw ourselves at them.
The music is screaming all day!
Don't go to Gudauta at all! Because there's nowhere to go!
You'll want to go for a walk in the evening. Just a concrete, dark road, 3 restaurants and a small park. THAT'S IT! There's nothing to do!
You have to go to Gudauta with a bag of money for excursions and medicines.
We really enjoyed our stay in Gudauta at the Grand Hotel Rossiya. Always delicious, varied dishes, alcoholic beverages, clean, heated swimming pool. Excursions, cheese and wine tastings for every taste. There are no problems with transportation. If you do not buy tickets from Gudauta, you can easily leave Adler. Crossing the border does not take much time.
New hotel, 18 floors, All inclusive, heated pool, 2 minutes to the beach. It's not bad, the rooms are clean, everything is new. Of the disadvantages, there are not enough elevators, if you take a room on the upper floors, be prepared to wait for an elevator for a long time. As compensation for the beautiful view from the window. The food can be cold, it would be nice to replace the dishes, they are old. There are not enough sunbeds on the beach. If you do not pay attention to the little things, in general, for such a price, it is very good.
We stayed at this hotel in July 2024. A good budget hotel,clean sea ,fresh rooms (there was a 6th floor, we walked)good food, free sun beds (you just need to go to the sea early), pebbles enter the sea (special shoes are needed)there is animation for children, a clean pool. Near the market you can buy local fruits (prices are normal), there are dogs on the beach, but they do not touch.
Of the minuses, smoking of vacationers is allowed at the entrance, and not far from the pool, because I was with the children, it was annoying. Overall, the impressions are positive
What I want to say is that we went in August, it's trash.... 1. The sewers are right next to the hotel, the stench is terrible, and it flows down through the beach into the sea. 2. This place in Gagra has absolutely no place to go and nothing to see, it's good that you were in your car. The excursion to the waterfall for two is 7k, we drove by car refueling it for 1000. There are grocery hypermarkets, but again you need a car to go to the things on the market that the hotel sells the same thing, but the price is X2, there is a lot of scam. 3. The food is normal, but apparently every other day when the arrivals , the dishes are in terrible condition , dirty, broken, the food is fresh every other time, rotovirus caught the whole check-in after 2 days. 4. There are sun beds from the hotel, but there are very few of them. Residents of nearby hotels and houses come and take them, you need to come at 8 a.m. or after 12. 5. If you want to rent a house or room in Gagra for 2000-3000 k per day and buy food in supermarkets and cook. 6. The basik was normal, but the kind of tin was scattered all around, beer, wine and ice cream were all included, but diluted with water. 7. Pastels and towels are changed once a week, that is, you are not supposed to come for a week. 8. The plumbing was broken and a puddle of water was constantly flowing. 😂 Don 't go there anymore
We stayed at this hotel at the end of August. Honestly, we read a lot of bad reviews, but the rest exceeded all our expectations (in a good way).
Let's start with the check-in. The transfer brought us around 13:30, we were registered immediately. The first thing they sent for lunch, things could be left in the storage room. There are really not very friendly girls at the reception, but no one was rude to us.
After lunch, we went to the room, we had an economy room on the 16th floor with a balcony overlooking the mountains. We knew about the elevator situation in advance after reading the reviews, but I must say right away, during the week of rest we never climbed the stairs and did not stand waiting for more than 5 minutes. People perceive this situation too acutely, they swear, but you just need to relax and relax. The elevator was breaking down, but it was repaired in a few hours, it just has a very heavy load, children and the elderly come in and press all the buttons. In general, there was nothing critical.
I liked the room very much. Beautiful views, clean, comfortable bed, refrigerator, TV, hair dryer, air conditioning. There is a clothes dryer. There was cleaning every day, the maids were the nicest girls. The bedclothes were not changed, but we didn't need to for a week. Shampoos, gels, soaps and toilet paper were constantly being used. On the downside: the shower didn't drain well, and in recent days dogs could be heard barking at night if you didn't close the balcony.
The next thing I want to tell you about is the sea. It takes about 5 minutes to walk to it, in general, the hotel stands on the shore. There is a private beach, they look after it, there is no garbage. There are always enough sunbeds, some come, others go, so those who write that they were left without a couch probably looked badly. I will add that there were a lot of people. The sea is gorgeous, transparent, there were days with waves, there were days with complete calm. Of the cons: there is a smell of sewage, but not much and mostly only on the road, there are a lot of dogs (not only on the beach, but also throughout Abkhazia), but they do not touch anyone, they just lie in the shade, and pebbles, it is very difficult to go into the sea barefoot (I advise you to buy special shoes in advance).
The next category is food and dining. We also read a lot of bad reviews before the trip, but I can say with confidence that everything is a myth. The food is very good. The food is quite varied, for 7 days I have not repeated a single dish for breakfast, lunch and dinner. Everything is quite simple, but delicious. There is always tea, coffee only for breakfast, dried fruit compotes, yogurt, milk. There is always lemon for tea. 3 types of soup, 3 types of salads, 2 sauces (both very tasty, although simple), 3 side dishes, etc. The dishes changed every day. Baking, but we didn't eat because we were full. Fruits for lunch and dinner (figs, plums, oranges, apples, watermelon), to be honest, it was really necessary to fight for watermelon for dinner, it was snapped up very quickly. But, so that you understand, all dishes, including fruits, are periodically taken out as they end. Therefore, I advise you not to come at the beginning, but later, when the grandmothers and most of the children leave. There is no hype without them. There was no shortage of dishes, they wash them all the time. The dishes are really old and a little battered, but the hotel has 3 stars, so nothing critical. Perhaps bad reviews of food are written by those who rest for a long time. Then everything will really be boring, but we liked everything for a week, I attach a photo.
There was a coffee break, but we were at the sea at that time, and we didn't want to eat after breakfast. There was a grill too: French fries, wings, hot sandwiches, burgers. It was delicious, but unfortunately everything was cold. The bar served beer, wine, and chacha, but we're not drinkers, so I can't say anything. The juices were of 4 types, delicious, better than in our stores, in vain people write that they are diluted. They also gave out ice cream (fruit ice, but different) and sweet popcorn, there was no cotton wool. You can approach as much as you want, no one limits you. You can't take food out of the dining room, but we bypassed this rule by simply putting what we wanted in a container and in a purse, for example, when we went on an excursion or just fruits. No one stopped or searched.
The pool is warm, music is playing, but we have never swum in it, because there are a lot of children and bleach.
Regarding rotavirus: there were patients, mostly children, but only a few of them. We did not get sick, we followed basic preventive measures: hand washing, there is a sanitizer in the dining room, do not swallow water in the sea and pool, wash fruits from the market and shops before eating. People bought water in five liters to wash themselves, but we did it under the tap and everything is fine, you don't need to bring it to the point of absurdity.
There really won't be any drinking water in the room, but we bought a bottle of mineral water and we didn't even finish it during the whole vacation.
We went on an excursion to Lake Ritsa, the views are beautiful, but be prepared that the price in the price list is not the end. The additional expenses turned out to be more than the tour itself.
The hot water, lights and Wi-Fi in the hotel were on all the time and worked fine.
In general, the impressions of the vacation are only positive, there are disadvantages, but you can close your eyes to them and relax in peace. Do not forget that this is not Turkey and not 5 stars.
I recommend the hotel Russia. If I go to Abkhazia again, then only here. I hope my review will be useful to you, because when we read them, it became scary to drive, although everything turned out to be exactly the opposite. Have a good rest for everyone!
October 2024, rested for 10 days.room on the 9th floor, mountain view.the room is very small, my friend and I could not separate, the bed is 2 bedrooms, we moved it ourselves so that we could approach from both sides.the second blanket, no matter how much they asked, was not given, only a sheet.the maid forgot to put the detergents on several times, I had to go to the reception desk to remind her.A separate song is the dining room.I did not like the food, chicken and all kinds of dishes from it were made from meat.I saw the fish only once, but I didn't have enough.fruits are a minimum, and cut into pieces.bananas, cut into piglets, were especially surprised. From pastries, small buns.pizza and some casseroles on baking sheets, similar to dry soles, did not cause an appetite, so I can't say anything about them.sometimes a lady stood at the exit from the dining room and, seeing that they were bringing a bun or something from fruit to the room, she severely scolded.a nice pool, free beer, chacha, and something called wine at the bar.about the sea...the sewer is drained and yellow foam floats on the surface.the town itself is quiet, I liked it.the locals are friendly.we went on excursions with local drivers who stand on minivans at the hotel.I especially liked Adgur, number 777, went with him to new Athos., talked very professionally about the sights.
We were at the Rossiya Hotel in September 2024, if it hadn't been for the tickets we had booked for Moscow, we would have left for 3 days. Everything is terrible. The linen is changed after 6 days, although immediately we all got sick with rotovirus with fever. They asked me to change my underwear after lying down with fever. We were refused.!!! The food is monotonous, tasteless, and everything is overcooked, just like in a hospital. There was nothing fried at all. The menu is sparse, there are no knives in principle, and that's how they answered us when we naively asked for knives on the first day, all salads with mayonnaise. We went to eat at a restaurant. There is no TV. They didn't give me a kettle either. They are not allowed to take their own food to the canteen. To take out an apple or, God forbid, a bun.... is a crime.. There are only 2 elevators on 18 floors. There are constant long queues. Vacationers are mostly elderly. There are few young people. The scoop is real.!!! There are not enough sun beds. 4 umbrellas for the beach. The beach is very dirty. The nature is beautiful, of course. Never set foot in this hotel again. Everything is terribly old, worn out, there is a smell of old.
We do not recommend this hotel for sure. His score is 2.
The hotel looks beautiful, everything inside is clean and shiny..but there are downsides to this fanatic.
1. Water. She's not there at all. Neither at the reception, nor in the rooms, nor in the dining room. Children can't drink tea with boiling water, they had to buy water at the store.
2. The elevator. The view from the balcony to the sea is of course wonderful, BUT how much we ride the elevator, or wait, and there are only 2 on 18 floors, sometimes the elevator broke down, and it was trash. One day can be deducted from our vacation if we sum up all the ascents and descents by elevator.
3. THE DINING ROOM. It's like a buffet, there must be a variety, everything is almost the same, one chicken, liver and cutlets. No pork or beef. The only fruits we saw were apples and oranges. Broth for dinner is generally g ... compote with a taste. Most of the food is not tasty from the word at all, I was only pleased with the curd casserole for breakfast and an omelet. The sweets they wrote about were not seen, nor eaten, only rolls. Salads can be seen, what's left is mixed (sour). In the evening, we took the children to eat in a cafe, or went to the store to buy at least something, but not to eat in the dining room!!!!
4. The toilet in the rooms, you can't get into the toilet (full people) because the toilet and sink, and the shower are tightly next to each other. Is it on the 15th floor? By 1 normal distance.
5. For everything, just to issue a fine here, the towel was frozen - a fine of 1000, bed linen is generally very expensive to wash.
6. Children's playground. 1 swing!!! There are so many children and 1. There is not enough bench in the season, some stand outside in the evening.
7. Sun beds and umbrellas. For today, July 11, there are only 5 umbrellas!!! This is the horror of the Lord!!! Make a canopy.
The hotel certainly looks good, but I'm not coming back here anymore!!!
There are a lot of disadvantages. The staff is not attentive, does not seek to listen and help the vacationers of the hotel. There are no dishes in the dining room, there are constant queues. To eat, you need to complete a quest: find a plate, take a table and clear the queue.Everything is dirty. Everything always ends: there is never condensed milk for breakfast, there was a watermelon once for the whole week, and it ended right away, it feels like 2 watermelons were cut for the whole hotel. There are no pillows for an extra place, I had to sleep on my things in the room. There is no drinking water anywhere, elementary coolers could be installed through each floor. A cafe with beer and ice cream was promised from the site, there is nothing like this on the beach. The sunbeds are quickly disassembled, and it is impossible to take them out beyond 50 meters, the entire territory is divided. A small part of what happened is written here. Friends, thanks for the ruined vacation! I won't set foot on you anymore.
I stayed at this hotel from October 19th to 25th.
I'll start with the room: toy pillows, one blanket, extra. the place is not available, there is no heating in the room, only a heater on demand, the toilet is loose, the towel and bed linen were changed only for the 5th day
Regarding the elevators: sometimes I had to wait, but it should be easier to treat it, you came to rest (I waited for a maximum of 10 minutes for the elevator)
There is food to choose from in the dining room, there is not much choice, but you will not stay hungry, sometimes there was a problem with forks
There are a lot of dogs, but it's all over the city, they're harmless (but big). Some even accompany me. They only bark at each other
In the hotel in recent days, after 9, the lights were turned off for 10-15 minutes, the Wi-Fi worked poorly, they had to switch endlessly, the pool was heated (although the workers claimed that from), the water was icy, the sea was warmer
The food is not always delicious, there are not enough plates, there are a very large number of residents, so there is a constant queue.
At the same time, the rest is excellent, the sea is within walking distance, the pool is excellent, there are many free snacks (ice cream, grill bar, popcorn ...)