We had a vacation with children in June 2024. I liked the hotel. The room is spacious with a balcony and sea view. Its access to the sea, through an underground passage from the hotel. The sea was calm, the approach was convenient. There are bungalows, sun beds with umbrellas, a bar. The hotel has 3 swimming pools, a mini water park, and pool bars. The hotel has a large selection of food. There are Russian-speaking staff. Drinks (juice, mineral water) are replenished in the room every day. Animation for children every day. Animator Kristina Umnichka, special thanks to her, the kids are happy to spend time with her. Daily evening shows. The tour operators at the Zainab hotel, a nice girl, will select suitable excursions for you. The only way to get to the city is either by bus or by taxi.
We rested at the Grand Colibri Prestige & SPA 5* hotel from 04.10. to 12.10.2024. The impressions are the most pleasant. There are friendly guys at the reception, the Russian-speaking administrator is a Menmet. He is very attentive, promptly solves the issue that has arisen, for which I thank him!
She lived in the 3rd building on the 4th floor. Sea and mountain views. They cleaned cleanly, regularly replenished drinks and tea set. The maid is not young, but hardworking, friendly. Not a speck of dust anywhere. I returned to a clean room and was pleased with the swan figurine made of towels. Special thanks for that!
The towels were changed two or three times. I just left a tip on the bedside table and on top (1 €). However, this is not the case everywhere. My daughter lived in the 1st building on the 5th floor, so the maid did not bother with cleaning. Somehow.
The food is varied, there is a lot of meat (chicken, turkey, veal, lamb, mutton). Every day there is fish (small trout, trout steaks, mackerel, tuna and some other kind). It's really not very good with soups.
Lots of fruits, sweets. Fresh juice in the morning (1€),
There are two snack bars on site, two bars with alcoholic and non-alcoholic drinks and there is another one on the beach.
Animators work with children in a children's club and an evening disco for them from 21:00 to 21:50 approximately. Medals are awarded to the winners of the games. My granddaughters received 4 medals. There is a special program for adults.
I would like to note separately the cleanliness not only in the buildings, but throughout the territory. They wash and clean all the time. Everything glitters and sparkles.
The beach and especially the entrance to the sea is a big minus. Stones and slabs. It is impossible to walk without corallines at all. I hope that the issue will be resolved.
To sum up, I want to express my gratitude to the staff for a wonderful vacation. My granddaughters and I (10 and 7 years old) will definitely return. The atmosphere is homely for a relaxing holiday.
I'll give you 5 stars. Almost every day, visiting chefs prepare a dish for the evening. Whether it was lamb, lobster, shrimp, and there were various types of fish. The staff is extremely polite, checked in at 2 am without any problems. The only thing they focus on is tipping, which is not very encouraging, but after tipping, the staff treats you even better)
There is a spa, it is free until certain hours. They will offer paid services, and if you refuse, there is a chance that the staff from the spa will be offended by you until the end of your vacation, as it was with me.
Shops near the hotel. A good grocery store is a 20-minute walk away.
There is an underground passage to the sea from the hotel