A very cozy and pleasant hotel, affordable price and comfort, the hotel is part of the partner system Booking.com , the only hotel in the city that has its own Spa complex (various bathroom treatments, hammam, saunas, massage rooms with their own masters), restaurant, conference room, outdoor swimming pool and summer cafe-restaurant with its own concert venue, in the open air.
You can also rent a holiday house with your family or company!
The hotel is very tired. Repairs have not been done for a long time, plumbing is running, the shower is dirty. There are not that few outlets in the room, only one and that one is somewhere at the feet, if there was an extension cord it would still be normal, and so the phone and other gadgets had to be charged alternately and at the same time put them on the floor or on the bed. Room cleaning is also weak, the bed is not made at all. Breakfasts are meager and there are few of them, you will oversleep a little and you will remain hungry. In general, next time I will look for something else. I give 0 points to the hotel as a whole. I added 1 star to the girls from the reception and the guard, they are really good, they try to please the customers.
Not a bad hotel. Breakfast is included, lunch and dinner are available for a fee. The kitchen is not bad. The room I stayed in is slightly above average. The bed is broken, there are few electrical outlets, because of this there are difficulties when charging gadgets
A good hotel. Not premium of course, but the prices are very affordable! Everything is clean and tidy. Sooooo delicious! The kitchen is a separate star! There is a little bit of a lack of variety in the tea card, but maybe there is simply no demand) I booked by phone without prepayment. I'm happy!
The area has been very dirty lately. The sun beds are broken, no one repairs them. The numbering of the sunbeds is randomly put down. There is a very unfriendly young man at the entrance. He's not smiling. I really didn't like that the bags were being searched.
And the pools themselves are clean, the water is warm.
Not a bad place, several pools, enough sun beds, clean enough. There are a lot of people, though. If you make it in time, then there is a chance to take a room in a two-storey building for an additional fee. There are showers. There is a hotel nearby, you can also rent houses 👍👍👍
We celebrated the year of the child there, probably the most pleasant institution for a child, I put 3 * because firstly there is no security, secondly the unoccupied territory is free for small children and adults to pass, although parents should look after the small ones, the stream is not fenced. Eternal repair. It's already scary at the hotel, the lobby resembles a storage shed. There are also these columns in the middle.
The service for 1* barely pulls. The waiters are not trained, there is practically no admin. When the banquet is served, no one is invited, no one moves, serves himself.
My favorite hotel, a regular customer for more than 10 years,the staff is very friendly,the kitchen is excellent, the chefs are knowledgeable, I especially want to mention the parking example to others,thank you
A clean, cozy, quiet hotel. The staff is very friendly. I often go to Taldykorgan (work is related to business trips) and stay only here. I recommend it to everyone!!!
It is worth noting the cleanliness of the rooms and especially the beds. It is a little cool on frosty nights in Taldykorgan, but the air conditioner corrects in winter mode. Responsive staff, I give 4 stars, norms in general
Breakfast is available, the staff is friendly, the service is good, the rooms are clean. The main thing is affordable prices!) It should be borne in mind that the hotel of the Soviet era 🤭 door handles and locks say this😁 There is a large parking lot for cars, which pleases. There are also separate houses on the territory of the SPA, they are modern, there was no opportunity to look at them up close...
Clean, neat. I didn't have enough space in the room and the location of the outlets leaves much to be done. For breakfast, a buffet with a good assortment. The service is also good. I recommend. I didn't take a photo because I was tired))
I am not writing about the hotel, but about the paid pool. They charge a terrible 3,500 per person, but there are no empty seats, all the blogs are occupied, there is nowhere to sit down. When buying an entrance, people are not warned that there is no place and continue to run on people.
Good clean pools, you can take pictures there it is very comfortable to relax there is a sauna after it it is cool to cry in a basik polite staff and a good kitchen
The first good thing is that there are many pools for adults and children. The water in the pool is not very clean. Sun loungers are included in the entrance fee. Bungalows are available for an additional cost.
The food in the aqua park is cold while everything cools down. But the price is expensive
Not a bad place. The building is old, of course - a former dispensary). The suites have furniture, plumbing - more or less, the bed is clean. There is very little space in the standard, the plumbing is loose, dirty, there are no mosquito nets. Breakfast is included in the room rate, decent.
The rules of the water park state that it is forbidden to jump into the pool. In fact, all the drunks and all sorts of crowd jump almost on their heads. The pool administration does not react in any way
I liked everything very much, I was so relaxed, there are no words in general. A celebration of you and prosperity. Many thanks to Anara, she is so attentive and subtle
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мария тимофеева
Level 4 Local Expert
January 24, 2024
I was at the spa. One of the advantages is the friendly staff. A good massage. On the downside, when the massage and scrub were done, the door to the room was open. After all the procedures, the master was waiting for me and asked me to leave a review in the book of comments and suggestions (this is normal), but when I wrote, the master stood behind me and watched what I was writing (a sense of control). In general, there are two feelings…the spa itself is a little outdated in terms of renovation, dark, basement. For different procedures, it is necessary to move along the corridor in a bathrobe, where someone is constantly walking, including men.
There are too many people. The prices are horse-drawn. There is no service at all. They searched for a place for a long time, unsuccessfully. The dissatisfied ones left. Conclusion: this place is not worth its money and status
We were in the cafe of this complex. All the dishes were brought cold. The kebab is cold, the cheese sticks are generally with ice inside. Boiled mantas are even more or less. Fried ones don't taste good at all. No sauce was given.
One of the advantages is a well-groomed, clean, beautiful territory.
One of the best places of public institution in the city
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Анна Владимировна Баталова
Level 4 Local Expert
August 24, 2024
Of the cons: the tea is terrible, odorless and tasteless, the jam is old, the music is the same, the menu is printed terribly like toilet paper, small things, but the service is great!
The hotel is normal. I am a regular customer. But today I called to find out about the available rooms, and they refused to give me this information by phone, they replied - write a request to whatsapp, as soon as we are free, we will write.
Has something changed in the hotel's policy or have the service rules changed?
An overrated place, we were there, the prices were too high, the staff is working out as best they can, it's time for the place to be repaired, in general it's not bad, but you need to work on mistakes.
Delicious food, excellent staff, beautiful hall, everything is very clean, prices are affordable. I can't say anything about the spa because I couldn't use the certificate
The hotel is the worst, cockroaches, moths from the size of an adult's fingers. More young people come purely to retire. In the rooms, the shower stall is very dirty when you sit on the toilet and hug the sink. I don't recommend it
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Тамара П.
Level 5 Local Expert
September 15, 2024
The only good pool in our city! Wherever I've been, I always come back
The pool ball is great, but the entrance through the ticket office is some kind of horror queue like in the mausoleum in the old days.We need to somehow reconsider the payment method for tickets.