Groshyk
193 reviews
December 15, 2021
3 🌟 for the assortment and prices, but the rest ...
the room is so small that two people cannot pass between the rows. That is, it is unrealistic to bypass someone. You constantly need to either step back to give way, or go forward, sideways, and so on. It's like playing tetris.
It is possible (I really hope so) that I chose the wrong time to visit (~18:30), there were a lot of people, despite the fact that all the ticket offices were working, I was the 6th in line. The only photo I could take while standing in that very queue.
I got the impression of the store "a la Traffic Light", but even though all the products are familiar and it's not scary to go into the refrigerator.
I had a case of incorrect calculation of a client who caused a scandal, because they punched a cake without a 30% discount three days ago, or even more, so check the receipt immediately, on the spot. It is not surprising that the cashier can make a mistake, there are so many people, and even those who are always dissatisfied with something.
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1
1
July 20, 2024
Great store, I visit it every day.
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3
January 26, 2022
The store is well located, there is Parking for cars and the presence of other outlets. All in one place. Low prices for the product. The disadvantage is the pedestrian paths on the west side - it is necessary to bypass the fences of lawns.
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3
September 6, 2022
Convenient location, parking is available. The store is small, crowded and there are always queues. And this is not surprising, since prices here are lower than in other stores that are nearby.
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3
September 10, 2022
Affordable prices , a normal choice . Friendly staff. There are often queues at the ticket office , which is not surprising, because there are always a lot of customers here.
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January 6, 2023
It's good that there is this store in Belitsa. And somehow there was less crowd there. Or the cashiers have learned to work faster. Either there are more of them, but there are no longer such huge queues as a year ago
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1
October 4, 2021
The prices are great, as a result there are long queues, the quality of the products is good, the staff is polite, the parking for cars is quite spacious. In short, not a store, but a dream. You can listen to an audiobook in the queue)
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3
June 18, 2023
The best store, I advise you to visit it, good prices and quality of service
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3
1
September 25, 2023
A large assortment of goods, fast operation of cash registers, prices are cheaper than in Eureka and green
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3
April 29, 2024
It 's a good store , but there are often long queues .
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March 4, 2024
As always, the penny is full of goods and customers. Prices are available
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3
August 11, 2022
Products at affordable prices, you can buy a lot much cheaper than in other stores. I would like a more expanded assortment, but this is very good
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3
September 23, 2023
The store is very good. There is everything you need. Inexpensive
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3
February 1, 2024
I like. A large hall, a good set of products.
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3
December 30, 2021
It's just a bomb, a cool store, something like a local traffic light, there are a lot of different goods, from toilets to alcohol, prices are lower than in other stores, but in the evening or on a day off, people at the checkout are like hell.
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3
October 7, 2021
Good afternoon.
I really hope that the review will be read by the higher management of this trading network.
On October 04, 2021, we went to the store to buy water.
At the very entrance to the trading floor, there was a Borjomi water bottle on a large pallet at a promotional price. Taking it, we went to the cash register.
Those who visit this store know that the queues at the checkout are huge, there are no express cash desks, regardless of whether you bought 1 item of goods or 30, you still have to get in the general queue and only in this way make a purchase. When calculating, the cashier voices the cost different from the price indicated on the price tag and, when asked why the price differs from the price on the price tag, pronounces with "knowledge of the matter": "It's already like this."
After paying the announced cost, we decided to go back and check, and indeed, there was a price discrepancy. Taking the price tag, we went to the cashier, the cashier in turn sent us to the administrator.
There was no administrator in the office, the seller helped us to find her, to whom we turned with this request.
A woman approaches, without identification marks indicating her belonging to this commercial facility.
I asked her to introduce herself.
Taking out her badge from under her vest, she immediately hid it again, and did it quickly, without even giving the opportunity to read the last name. She categorically refused the request to take a picture of the name from the badge.
After leaving the information on the stand, we found out her full name. the department is Korizna Zinaida Nikolaevna.
After listening to us, acknowledging the fact of the price discrepancy, she began to give her arguments about the lack of staff, etc., I had to interrupt her saying that I was not interested in this and what would we do in the current situation? She offered us only ONE OPTION - to return the goods, she categorically refused to return the difference in price.
I refused to make a refund and insisted on returning the difference, and I had a legitimate reason for this (Article 16 of the Law on Consumer Protection).
Our dispute attracted the attention of another seller, who was ready to compensate the difference from his "pocket", just to resolve the conflict, since by that time the situation had escalated so much that I had already begun to demand a book of comments and suggestions.
Zinaida Nikolaevna's colleague turned out to be a more competent and sane employee, offered to resolve the conflict without resorting to writing a complaint, but Zinaida Nikolaevna calmed her down and sentenced her, let her write.
Then she brought a book of comments and suggestions complete with a ballpoint pen.
I did not make an entry in the book, but I warned that I would make a review in another way, namely on an open access information resource.
Conclusion: the absolute inability to smooth out the conflict situation, the aggressive tone in which Zinaida Nikolaevna builds a dialogue, led to an aggravation of the conflict. I think this is why there are so many comments in the book of reviews, with the relatively recent operation of the store.
Not knowing the law "On Consumer Protection", ignoring the rules of the internal labor regulations fixed in this trade facility (hiding the badge), conflict, all this casts great doubt on the compliance of the head of the position. the department of Korizna Zinaida Nikolaevna.
Information specifically for Korizna Zinaida Nikolaevna (FOR THE FUTURE):
The buyer has the right, in accordance with Article 18 of the Law of the Republic of Belarus "On Consumer Rights Protection", to demand compensation for moral damage caused to the consumer as a result of violation by the seller of his rights.
Article 16 of the Law on Consumer Protection provides for administrative liability for improper information about the product. If the seller refuses to sell the product at the showcase price or does not want to compensate the buyer (the margin between the value of the purchased product and its showcase price), this entails administrative punishment.
For violation of the rules of trade and provision of services to the public, Part 1 of Article 12.17 of the Code of the Republic of Belarus on Administrative Violations, administrative liability is provided in the form of a fine of up to 10 basic units. And for committing such an act repeatedly within one year after the imposition of an administrative penalty – the imposition of a fine from 10 to 30 basic units.
P.s It would seem that the situation was so simple that it was necessary to elevate it to the rank of a conflict that ended with such a review, I will tell you that it was necessary to try.
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5
1
July 3, 2022
The store is generally normal. However, the goods are sometimes good, sometimes not. There are almost always queues. The staff is not competent. To clarify something, they do not always have information about the goods.
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4
October 14, 2023
There are almost always huge queues. The osartiment is large, there are a lot of things.
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4
December 8, 2023
It's a little cramped. There are a lot of people in the evenings, but the prices are pleasant)
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1
November 9, 2023
A great store, but I would like a bigger assortment.
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3
January 8, 2023
Good marketing, reasonable prices, staff,assortment, a single minus this area ,long queues at rush hour
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1
January 9, 2023
Good store, convenient parking. The prices of goods are cheaper than in euroopt.I recommend you to visit.
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July 21, 2021
Here you can buy the same goods as in large stores only with a big discount, here all the goods are as in other promotions, but in the late afternoon there are a lot of people and you will have to stand in line for about half an hour, I do not advise if you want to buy alcohol or sweets like chips because there is an island of cleanliness nearby where there are no queues and more choice of alcohol chips, etc. for the same price or a little more expensive
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1
May 19, 2023
A normal store with nice prices. There is almost always a queue.
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3
1
July 21, 2023
The choice has become smaller, but the queues have remained. Again, all drinks in the heat are sold in the absence of refrigerators
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3
December 14, 2023
Super low price store. I highly recommend it.
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3
April 21, 2023
The cheaper store is not bad, but if there is something by weight or a larger assortment, it is not available
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1
June 22, 2023
A cool store with a large selection of products and prices are pleasing.
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3
September 3, 2023
A penny is like a penny.
I don't understand how this review will help: at
least a number, at least five - there are no people there))
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3
1
September 29, 2023
The prices are reasonable. The assortment could have been better.
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June 5, 2023
A clear store, but there are a lot of people on weekends, even though there is another penny nearby
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3
December 8, 2023
It's not bad at all.Both prices and assortment.I'm a frequent visitor.
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3
September 3, 2024
Norm is a state employee
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November 30, 2024
A good store
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February 17, 2022
Surprisingly, the staff is very polite, they will prompt and help. A large selection of products, prices for the same products are significantly lower than in other stores. The ticket offices are almost always open, there are queues, usually only during rush hour (as in any other stores), but it's worth it (the final price is always pleasing).
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3
April 7, 2024
I don't like this store. There are no price tags to be found, the prices are ordinary, why the queues are not clear to me. Vegetables, fruits are difficult to choose, there is a lot of rot.
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3
3
November 7, 2022
A good store, prices are the same as everywhere else. There is no bus stop nearby, so you won't buy a lot of groceries.
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1
May 4, 2023
Like all "GROSHYK": cheap, choice, queues, fast service
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April 23, 2022
I really liked the store for its assortment and spaciousness. It is a pity that there is no such wonderful store on Volotov. The store went with a bang
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October 13, 2024
Great prices
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3
June 7, 2024
Great store, not during rush hour.
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3
January 3, 2023
A cool store, with lots of cheap goods.
- Long queues!
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June 28, 2023
Cheap products, fast service, courteous cashiers
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3
May 2, 2023
A good store. But it's cramped to walk with a stroller. There are always a lot of people...
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1
September 17, 2023
The best store is great,cheap,and quality
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3
July 27, 2023
Reasonable prices, friendly staff;)
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3
1
April 27, 2023
A good assortment. It is located nearby. Comfortable.
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3
October 17, 2021
A great store with affordable prices. A wide range of products. Excellent shrimps at a low price are always available.
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3
March 25, 2023
A good store. There are queues during rush hours, but everything is fast. Some items are cheaper
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1
October 29, 2023
A good store with nice prices
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3