It's a terrible company. A Grodno-Minsk transfer was ordered. The day before the move, they stopped responding to calls and messages. As a result, no one arrived at the appointed time. I do not advise contacting them if you do not want to urgently look for a new company on the day of the move. In Viber, the loading and unloading addresses and photos of things that needed to be transported were indicated in advance. So it doesn't need to be said that nothing was specified.
Thanks to the driver Alexander for the prompt delivery of things from Moscow to Grodno. Everything is clear and to the point. I wish you success in your desired activities.