Quiet horror, no words, just interjections!!! The "hostess" met Us with a sour look and with a statement from the doorway that the room we had booked would be provided the next day, since the guests had not yet moved out there, which we had not been warned about in advance...they moved us (husband, wife, child) into another room with two beds, saying: - Somehow get out of bed, someone will sleep on the floor alone... there was no talk of a mattress and a cot! There was no reason for us to unpack, because the next day we had to move back to the previously armored room! At night, there was a power and water outage until morning, and then we had to endure this nightmare for the whole ten days. By the way, the hostess's conscience did not flinch that we were out of the way and we were not comfortable in this room with two beds instead of three and the cost was charged to us as if nothing had happened. In the room we moved into the next day, everything was similar, there were no dishes, the beds were wobbly, there were no cleaning products for the toilet, constant water and light shutdowns... damn ..., then put on backup power (generators, water tank, etc.), if you took up hotel service...!!! If you want to do laundry, it's difficult to do it, because there are two basins for a bunch of rooms. The kitchen is a separate story..., the technical floor under the house is generally a horror, the view of a military dugout, in a word, a front-line photo, dirty, the whole refrigerator is rusty, leaks and stinks, the gas stoves are not working at 50%, the dishes are dirty and cracked, there are no cleaning detergents for washing dishes either, the light- Ilyich's light bulb is covered with flies, there are some technical wells in this "kitchen", they are almost not blocked, our child almost fell into it, barely managed to grab the handle, and it turned out that it was not an accident, but a pattern in this kitchen, cooking in this kitchen is a complete disaster. This wonderful guest house is located on a mountain and climbing this bell tower is still a thrash... You can talk about this place a lot, but it's better to read a real review once and not repeat the mistakes of other vacationers than to repeat it all on yourself!!! I strongly do not recommend it!!!
Good luck and have a good rest!
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Елена Полякова
Level 4 Local Expert
June 29, 2024
We have been coming to this guest house every summer for seven years. We lived for a month more than once.
Since autumn, my children have been starting to dream about the next time they go to Gagra.
A huge clean lovely room for four. The room has everything you need - a table, chairs, towels, a kettle, dishes, a hairdryer, an upholstered armchair. There is a table and chairs on the balcony.
Incredible views from the balcony of the city, the sea, the mountains and the garden. The freshest mountain air. And even in the hottest weather, it will be cool and pleasant here.
Julia and Mark, thank you so much for your hospitality! We will be happy to come again!
Clean, wonderful hosts, magnificent views of the mountains and the sea. You need to walk to the sea, but not far, 7-8 minutes at a calm pace. The store is a minute's walk away, the bus stop is there. The owners will tell you everything, prompt you and help you with everything.
People, think carefully before booking at this place, because you may be refused at any time.
My family and I could not relax in July 2022, although we booked a year in advance and honestly confirmed the reservation.20 minutes before leaving home with my family for the train from Moscow, I received a refusal for accommodation. The question by sms "what should we do now" was answered by a call from the hostess: I have settled people in your places, my house, I do what I want. It's a very unpleasant situation.
It's a disgusting place! This house is located on a mountain, until you reach the sea, you will die! The room was dirty, there was dust even in the closet, a place to take a shower (not to be confused with a shower stall))) It's also dirty, they didn't bother to wash it after the previous visitors!
Cozy, clean, reasonable price, beautiful view, friendly host. After 23:00, they ask you not to make noise, because the owners live there and go to bed early. From the road, the ascent to the hill is 20 meters
We had a rest in the summer of 2019. with children. The room is cozy and clean. There is air conditioning, kettle, refrigerator, iron. It can be washed in the car. We lived on the 2nd floor, from where there was a beautiful view of the sea and mountains. The house is located 700 m from the sea. This is good because the noisy night life of Gagra did not interfere with a good night's sleep. The owners are a young married couple. They are very hospitable and polite. If we go to this resort again, we will definitely stay with these people (without options)😀
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Юля Хомкина
Level 4 Local Expert
June 15, 2022
The room was not ready at the time of check-in, although we were asked to check out the next day at 12, so why was the room not ready by 14 o'clock when we came to check-in?
The kitchen is in the basement, a little dusty.
An aggressive small dog that has not been trained, as a result of which the owners can not always keep track of it, it does not obey commands. If you become the object of her aggression, you will be to blame yourself, and the owners will be unhappy that you dared to swear and express dissatisfaction with being bitten.))
We really enjoyed our stay here. The house is located at the foot of the mountains and is directly felt with the movement of the purest mountain air. I've never had a headache. The hosts are very caring and welcoming, Mark and Julia, we became friends. Gagra is a great place for therapeutic rest. It was not for nothing that Stalin had several dachas near Gagra