Guest House Soul&Sea
96 reviews
August 10, 2024
We rested here in the month of June. Good location, the sea is nearby, just cross the road. The dining room at the guest house is very good. Girls are generally smart, the Moon, the Mile and it was still dark, you are generally smart, always in the mood, always with a smile, many thanks to you. A mini party is held on the territory of the guest house every Friday (this is live music, dancers are invited, tables are set up, vacationers are invited. We really liked it, of course, there are those who were disturbed by silence - without going anywhere. There was always a minibar on site, cocktails, coffee, tea.....there is a water cooler for children. You can bring food from the dining room and eat at the tables on the territory. Pizza and sushi are nearby.....you can order it, the girls will organize a beautiful presentation, they will bring it. I rent one star for small rooms. So that you understand, a room for a family of three is 2 beds of 80 cm together, on one side a closet with a mini fridge, on the other a bedside table. That's it!!!! To put a third person in this room (double room), they remove the bedside table and put a cot. And there is no place to even go to the bed. The administrator, Natalia, is rude of course, and always in a bad mood. It was all a small thing for us, we had a great rest. I also remembered about live music on Fridays: a guy sang, not really at all, we had a man at our table who sang much better and vacationers asked him from neighboring tables to perform a song, for each song, for what he sang, they charged him 1000 rubles. As a result, we gave 5 thousand for 5 songs, and when another woman came up, we explained to her that it was not free to perform the song, she was shocked that he sings, and also pays to sing for people.
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1
July 27, 2024
A great place to relax and very friendly and hospitable staff. We had a great rest with a chatty company - the whole family and friends. There is its own dining room with a variety of dishes, Parking for cars under video surveillance and most importantly, right across the street from the guest house there is a clean sandy and pebble beach with all amenities and entertainment. I recommend this guest house to everyone!!!
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January 29, 2024
We celebrated the New Year at the SOUL&SEA guest house on Primorskaya 13.
super!!! We have not experienced such positive emotions: joy, pleasure, happiness and bliss for a long time. Live music, a gorgeous delicious menu, a variety of drinks, fruits, entertainment, sauna. Responsive and responsive staff. Clean, cozy, warm rooms. I was struck by the variety of the breakfast menu. Upon request, any dishes and kebabs were promptly prepared. Many thanks to Natalia and Alexey for the warm welcome, and for creating an environment in which we lived for a week with all the guests as one family. Next New Year we are only with you! We love you, Olga, Mikhail.
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1
August 31, 2024
We have been staying at this hotel for 3 years in a row.
Spacious room, we take a family room with 3 children, bathroom accessories (gel, shampoo, soap and even toothpaste with brushes), disposable slippers, clean.Mini fridge, kettle.
Huge balcony with sea view.
The dining room (this year it was somehow expensive and not tasty, in a cafe for the same money it is much tastier).
The territory is clean and beautiful, there is a washing machine, tables, a mini bar.
A huge minus is that there is no parking for not small (compared to the rest) money, unfortunately we were scratched badly by the car.
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1
September 25, 2024
Great hotel! A very cozy courtyard with tables for hotel guests where you can eat at lunch in the evening or for breakfast what you bought in their dining room or in some other place. The staff is very sensitive and polite, And the administrator Natalia is a great fellow who works very hard, but does not forget about the guests, goes to meet them in everything, enters the situation and tries to help! Natalia, thank you very much! I recommend this place to everyone, it's great here!
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August 11, 2024
We stayed at the hotel from 07/25/24 to 08/04/24. We booked a suite for the 4th in advance, everything corresponds to the description. A huge clean room, a large double bed, a pull-out sofa, a wardrobe, a table, a refrigerator, air conditioning, a hairdryer, towels, including beach towels, slippers, gels, shampoos, even sets of toothbrushes. Cleaning and change of bed linen every 5 days, change of towels on request.
The territory of the hotel is also well maintained and clean. To the sea 1 minute, shops 3 minutes. The hotel has its own dining room, a large selection of dishes.
Many thanks to Natalia, she told me everything, showed me. Who writes about the unfriendly attitude towards themselves, dear ones, start with yourself! And you will be happy!)
An unexpected surprise for us was a compliment from the hotel on the occasion of our wedding anniversary))) a decent bottle of champagne and a cake) very nice, thanks again)
On weekends, the hotel hosts unforgettable evenings) live music and national dances. The guys did well, they danced so that they already had goosebumps))) very atmospheric 👏👏👏
And another very important point is that lights and water are regularly turned off in Abkhazia. Relaxing at SOUL&SEA, you won't notice it! Uninterrupted supply, the generator is automatically turned on.
We really liked everything! We just left, but we already miss you)
SOUL&SEA, see you next year!)
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2
September 14, 2024
In general, it's fine. The beach is next to the hotel, next to the dining room, we ordered pizza and rolls - we were also satisfied. The only thing I didn't like was the singers coming for the weekend, I don't want to listen, but I have to. The service is quite good, the girls tried their best. To the question: will I go again?- it's possible.
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August 15, 2024
We had a vacation with a friend in July-August 2024.
Let's start with the booking. Since we needed to work, we clarified the availability and operability of WiFi when booking. The administrator Natalia assured that everything is working fine. As a result, they were able to work in the room for 0 days out of 5. There are interruptions all the time, there is no connection (we were assured that there is no connection throughout Abkhazia, but as it turned out there is only in our house)
Number. We booked the standard for 11 days. Everything is confirmed. Upon arrival, it turned out that the receptionist messed up and asked us to move to another one on the last day. We decided to help and agree (I DON'T RECOMMEND it!) As a result, on the last day we dragged our belongings around the hotel and instead of a spacious room we checked into exactly the same one, without apologies and any bonuses)
The room is 3x3 (although the description says 15m2). This is terrible! To close the door to the toilet, you need to move the beds, to open the suitcase, you need to move the beds again. There is no storage for 2 adults.
There was no cleaning promised every 5 days. Towels were changed reluctantly and had to be reminded twice or three times a day. Bed linen change is the same.
Well, the cherry on the cake is the "magnificent" administrator Natalia. I'M NOT INTERESTED IN MY BUSINESS AT ALL. Being rude openly to guests who bring you money, not being able to communicate, deceiving are not the best tools in the hotel business. To put it bluntly, I had to remind her that we are not her subordinates, but guests (and it may seem to you that we were rowdy and behaved loudly and noisily), but no!
Think about it before choosing this place to relax.
+ location (50m to the sea)
Courtyard (last photo)
The view from the window is of the sea
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August 19, 2023
A wonderful guest house, located on the first line. The sea is within walking distance. The rooms are clean, bed linen and towels are changed every five days. Excellent and very responsive people work, responding to any request. The lights are often turned off in the village, but we hardly noticed it, because the generator turned on immediately and we were always with the light. Wi-fi works great throughout, even on the beach. A very good dining room, a varied menu for every taste. I really don't want to leave here. But I hope to come back here in a year.
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7
August 30, 2024
Guys!!!! Don't see each other in the photos of the insta and the site, it's really in the rooms of fu!!! .....one negative for the employees ! Especially the administrator Natalia! an arrogant, rude, ill-mannered vile woman !!!!, puts herself above, and vacationers below!!!! Who are you without us vacationers?! Nobody! There will be no us _ your numbers are not needed by anyone ! Everything is for people , you say , but there is no respect for us ! your service is at zero and the service is at zero!!!!!
The best employee of this hotel is Zhuzhuna, the kindest-hearted person.there would be more such people, humane and pleasant .
Respect yourself guys , don 't stand around in this place . Good luck to everyone .
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1
February 13, 2024
We celebrated the New Year in Abkhazia and this time we found a place not in Gagra, but 25 km away from it, behind a settlement called Pitsunda, there is a fish factory area, by the way, it is not operational now, and on the way to the very end almost running into a hill!!!
It is here that the famous sandy beach is located, which we were looking for every time we came to Abkhazia in the summer!!
Hooray🔥🔥🔥🔥🔥 we found it🔥🔥🔥🔥🔥🔥
We really liked the location, it is suitable for a relaxing holiday, away from the noise of the city, although to say that there will be direct silence, of course this is not quite true, shops, cafes, music - all this will be in abundance in summer, but now in the off-season - it's a complete buzz! The sea, the sky and me❤
And by the way, there are no big waves here, since the bay is closed💯
In general, friends, we met the year very cool, fun, fervently, tasty , cozy, sincere - thanks to the staff of the hotel complex , I would give them a lot of tens
The festive atmosphere came as soon as we entered the courtyard where two large tangerine trees were waiting for us 🍊🍊🍊🍊🍊
For all 4 days, a basket full of tangerines stood for visitors as a compliment, you can also pick fruit from the tree💯💯💯
The owners and managers of the hotel arranged a wonderful holiday for their guests, a meeting of the new year 2024!
A warm cozy room with a real fireplace, sincere company, live music, an Abkhazian singer, Santa Claus and the snow Maiden 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥
The chef at our banquet surprised us more and more with each dish, it was the most delicious banquet in Abkhazia
❤️ After the chimes and the president's speech , a gorgeous fireworks display was waiting for us right on the seashore, which by the way is only 30 meters away
A little more about our vacation, the price includes breakfast, very varied , mini buffet , everything is fresh and very tasty
And of course, I almost forgot, there is a parrot named Kesha in the fireplace room, who will say hello to everyone and tell you how good he is!!!
The owners of this beautiful place are Nice and Taras, wonderful people, we are very glad to meet you and will definitely return!!
I would be happy to recommend you to stay with the guys!!! 💯💯💯💯💯
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1
July 1, 2024
The hotel is located not far from the sea, 30 m. The rooms are very cozy. The water is clean, and the jellyfish do not bite, it surprised me very much. It seems great to me, there are no disadvantages! I give 5 stars)
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1
July 26, 2024
Hello, I am writing my review about Guest House SOUL&SEA.Ldzaa, 13 Primorskaya Street.
In March, I booked a room for 4 people. 2 adults and 2 children, economy. Check-in date 06/29/2024 check-out date 07/13/2024 I paid an advance payment.
Upon arrival in Abkhazia, Natalia (the Manager) contacted a sweet, beautiful, responsive, moderately strict woman. I said we'd be at the guest house in a few hours. When we arrived, there was a surprise waiting for us, we got to the open house. Events were organized, dances by an Abkhazian group, a man sang and music played, we managed to have three such events during the whole vacation, a table is always reserved for all events. We got to know the neighbors, it was fun.
There is a summer cafe where you can order pizza and rolls, but for us the most important advantage was the Hominy dining room. Every day it opened at 7:30 and worked until the evening, closed at 21:00. You could buy food on a tray and bring it to the yard and eat at tables in the fresh air.
In the dining room, the girls are friendly, smiling, friendly, always served quickly, the traffic is great, there are always people, everything is delicious, fresh, a large assortment of food. For the 4th at a time, we spent about 1,500-2,000 rubles. We ate whatever we wanted.
We had a 4-bed economy room on the ground floor. Bed linen and towels were changed once every 5 days. Washing things for a fee, cleaning the room is the same, or take a vacuum cleaner and clean up yourself, you can take a basin to wash. It didn't bother me at all, I was used to doing everything myself. In case of a broken toilet bowl, refrigerator. The troubleshooting response was immediate. Everything was replaced and repaired. The room has a TV, air conditioning, bathroom with shower, everything you need for a comfortable stay. The Internet does not work well, personally, we did not catch it in room 6, not a single video could be downloaded, I wanted to work via the Internet, it did not work.
The sea is just a stone's throw away from the yard, you can see and hear the surf, if there are waves. The sea breeze is very pleasant, for children the most important thing is to improve their health. It is very convenient, we came to the beach, sunbathed, bought up, left.
The child had a birthday and a gift was brought from the owner of the guest house, a pleasant greeting from the staff, two cakes with a candle for 2 children and a bottle of champagne for the parents.
It's a pleasure, thank you!
The vacation was unforgettable for us, excursions, the sea, the beach and comfortable accommodation in the GOSTHOUSESOUL&SEA!
Thank you for your work! I recommend the guest house.
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1
July 9, 2024
We booked a room in this guest house, but unfortunately, a week before arrival, we had to cancel the reservation due to circumstances beyond our control. The administration offered to reschedule the reservation at any time until the end of the year - an excellent option if it were feasible. Due to the nature of our work, we do not have the opportunity to take a vacation in autumn or winter, only in summer. We were ready to provide the administration with documents confirming force majeure, and asked for a refund of at least 50% of the prepayment. Our message was not even responded to in Viber. It seems to us that working in the tourism sector is, among other things, the ability to make concessions, understand the situation and be able to find a compromise solution. However, in the case of the Soul Guest House administration&But this is not the case. Keep this in mind when planning a vacation, as such a lack of customer focus may extend beyond booking issues.
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2
July 16, 2023
We are currently vacationing in this guest house. The location is not bad, but there is a construction site opposite, dust is flying, cars are driving, etc. The rooms are clean enough, the territory is cleaned. Everything would be fine if it weren't for the administrator Natalia (maybe the hostess, we don't know). The attitude is just disgusting. Once again, do not approach, do not ask anything. You have to beg for everything . No respect or goodwill . We rest several times a year , but this is the first time we have met such an attitude towards guests ...I am absolutely not interested in the positive emotions of the guests. It is clearly not working in its place . The impression is spoiled, I just want to leave and never come back. But we still try to try not to pay attention to such people(((((
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19
2
August 30, 2024
The best employee of this hotel is Zhuzhuna, the kindest of such people, humane .....for the rest of the employees, one negative! Especially the administrator is an arrogant, rude, ill-mannered vile woman !!!!, puts herself above, and vacationers below!!!! Who are you without us vacationers?! No one , the service is at zero and the service, the administrator is Natalia !
The most terrifying person
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1
November 5, 2024
A very cozy and welcoming hotel! And the dining room with him is above all praise!
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September 11, 2023
we go to Abkhazia every year, we were in Sukhum, in Gagra, but this is the first time we have met such an attitude as in this hotel.
the booking slip. this is a solvable issue, of course, but not pleasant.
the rooms have not been renovated for a long time. the walls are white, like in a mental hospital - they were not dirty, the furniture in the room is old, there is no bedside table in the room, one refrigerator, you need to go to the door to charge the phone, because there is one outlet and there is no place to put the phone. the toilet is very small, the toilets are located so that when you sit down with your feet against the door, the tiles have come off in places. There were hairs on the walls from previous guests. Wi-Fi works every other time. the ad stated that the car would be on the territory of the hotel, but in fact the car was on the street, there was video surveillance, but when the lights were turned off, the car was unattended. in the first room there is a stench (from the grill and oil) from cooking. The staff could be heard talking in the room.
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8
September 23, 2023
The hotel is located on the first line in close proximity to the sea.
There is no parking for cars on site.
The dust from the road rises and flies directly into the rooms. The tables on the balconies are covered with well-established stuck dust.
The food in the dining room is not wow, but also not bad, but unreasonably expensive.
The kettle is shared by the whole hotel, which is very inconvenient, there is no place to cook food on your own.
You can have a delicious meal on the beach near the hotel, there is a very tasty porridge for breakfast.
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1
March 3, 2023
A favorite vacation spot. The guest house is located in a bay, so the sea is calm and clear here. Economy, comfort and premium segment rooms. Clean, the staff is attentive. The dining room deserves special attention. Comfortable, tasty, fast. There is wi-fi. The kitchen is homemade. I recommend.
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7
January 14, 2024
I liked the place. Breakfast was included, the food was decent.
The first line, the sea is 10m from the guest house. There are new trees with ripe fruits in the courtyard of mondar. It was possible to rip it off. Cleanliness was also observed. The room was cleaned at the request
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July 23, 2024
Disgusting attitude towards potential customers. I had to cancel my reservation because my husband's vacation was postponed. The prepayment was not even partially refunded. They just ignored it. Now we are even glad that we could not go there - for sure, the vacation would have been ruined, and even for much more money. A primitive predatory business.
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September 9, 2022
As always, everything is GREAT. The staff is helpful, especially the receptionist Natalia and the maid Anya. The dining room is wonderful, a variety of dishes. There aren't many people if you know the time. Nature is gorgeous. The infrastructure is developing. The sea is the purest. It's a little dirty away from the hotel, but it's cleaned in the morning. Special greetings to the director of the hotel Taras, thank you for your understanding. I am yours forever.I'll be there in May. Thank you for the rest
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5
August 30, 2023
We rested in this hotel, not far from the bus stop, there is a dining room nearby, but it is impossible to eat in it, expensive and not tasty.raw onions are poured everywhere, they come with children, children do not eat onions, and there is only one onion in the dishes.The hotel is close to the sea, convenient, large territory, but there is always a queue to drink tea or warm food, one kettle for the whole hotel and one microwave oven.there were a lot of children, it was very noisy, the room itself was a small closet with shelves and two cravats,the bed was like a rag, thin, they cleaned once for 12 days of living, the air conditioner works, but very dirty.there is no table in the room, well, there is nowhere to put it, but it is not convenient to eat in the lobby or on the street, there are a lot of flies and mosquitoes.you can wash the laundry costs 150 rubles a package.they wash well, but it is inconvenient to dry on ropes, they are all dirty, all the patches are in strips of steel.if only we had bought clothes dryers, it would be more convenient.
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1
September 2, 2023
In July 2023, we rested in this hotel. While driving to the hotel, we were no longer thrilled. The roads were all washed out from the rains. In front of the hotel, we were greeted by a huge puddle from the sewer. The receptionist did not allow us to park the car on the territory of the hotel. And our car was left behind the fence of the hotel🙈 We came with the children. We were told that there was no kitchen. Therefore, it was not possible to feed the children porridge in the morning, as we are used to. One kettle on the street for the whole hotel🤷♀️ In the morning, we were woken up by the terrible noise of construction outside the window and smells from the kitchen of the dining room, which is below us. The only thing that pleased us was that the sea was 5 meters away from us. Our relatives were supposed to come to the hotel for a vacation, but for family reasons they could not. And the administrator Natalia, unfortunately, did not return the money to them for booking rooms. Stray dogs were actively walking along the beach. We do not recommend the hotel.
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August 2, 2023
Good afternoon! We had a rest from July 17 to 28, 2023.
A large room on the 3rd floor. Natalia, the sad administrator, meets her, who is clearly not interested and is not in her place. We decided, because we did not find anything suitable, we came spontaneously to Abkhazia for the first time, we planned to go to the Crimea, but the events ..., there was no reservation beforehand. We read a lot of positive reviews about the Fish Factory and decided to stay in this area))). They did not warn that they would need to clean the balcony themselves, because dust flies from the road around the clock. They gave me a mop and a bucket. Cleaning and linen change 1 time in 7 days. We stopped by on Thursday, cleaned up on Wednesday. Wi-Fi in the room catches, but it doesn't work well. Frequent power and water outages without warning. The generator in the neighboring guest house turned on against, loud noise. Also, the noise from the construction site on the left across the street from the cafe from 8-9 in the morning until evening. Accordingly, the same thing happens on the beach. I consider the cost of 8,500 too high. There is one kettle for the entire guest house, queues in the morning))), up to 30 min. tin. When cleaning, small things were missing - a razor, a washcloth. When contacting the administrator Natalia, the issue was not resolved. The stairs between the second and third floors are metal, disgusting, the steps are not made according to GOST from boards that wobble. The sea is dirty. In the last two days, water has been flowing from the sewer wells on the street, a large puddle has formed on the asphalt, the stench is not transmitted, even on the territory of the guest house. Because of this, they left earlier by half a day. Stray dogs walk along the beach and relieve themselves next to you. Sometimes cows. In general, think for yourself whether you need such a vacation or not)
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7
August 10, 2023
The service is good, the rooms are clean, the staff is polite and cultured, the location is very convenient fifty meters from the sea, I really liked everything, I recommend it 100%%
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7
August 30, 2024
The administrator is disgusting, I do not advise anyone to come here, the staff in the dining room is disgusting, the administrator Natalia does not know how to talk normally, behaves rudely with vacationers
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1
September 14, 2023
We rested in August for 10 days 2023. two-room suite 9500 a day, self-cleaning is provided with a broom and a scoop or once every 5 days (formal) if you want to change a towel, you go on your own, take new ones. The dampness is monstrous, the pillows are damp, they dry daily on the balcony. mold takes place. Woodlice are running around the walls. Wi-Fi catches but without Internet access, works well at night. The room is cold, the air conditioner was not turned on even once, although it was 35 C. one of the 2 rooms does not have a window, as in the basement, and not all the light bulbs are lit. I'm not talking about white spotted towels. You take out the garbage yourself, then take a garbage bag and change it)))) There is an ODIIIIN kettle for about 40 rooms, one microwave!!!!! , HAIR DRYER!!!!! 1 !!!!! The parrot is YELLING at the reception in the morning like a cut for the whole hotel. The dining room at the hotel is 200 g. SWEET WATER (called compote) -70 rubles. the rest...... They ate exclusively in a pizzeria opposite an abandoned fish factory . The queue there is large (15 minutes), but the price is about 32cm 300-400 rubles. kebabs, shawarma 200 rubles. A HUGE Compote of 200 rubles. a liter of exceptional taste, the quality is VERY good (not poisoned or anything like that). We have already written about the sewage system running in front of the hotel down the street here. I CONFIRM the flavors of mmmmmmm. The only thing there + is the location, 200 meters to the sea and EVERYTHING
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August 9, 2023
We were on vacation in late July and early August. The verdict is no way and never!
1. Completely different living conditions were stated on websites and in conversations with administrators.
2. Iron, hair dryers - in a single copy for the ENTIRE hotel. Everything is in the common corridor.
3. Laundry is not included in the payment for housing - once, the second - you can rent it only at a certain time (because there is only one maid in the miracle place). Third, they do not disassemble the laundry and can be lazy and painted (as we had)
4.. Room cleaning - once every 7 days. And they may not be in time (the maid is alone). The balcony is not cleaned in principle. They say: clean up the rag yourself.
5. The dining room has disgusting food that causes heartburn at fabulous prices.
6. There is nothing of entertainment in this place. There are two cafes, but in one they brought us raw fish, in the second half of the assortment is constantly missing.
7. Cows walk on the beach and pee in the water (maybe they didn't just see that)
8. Out of 8 people, 7 have been ill with rotovirus, which has now gone into the second round - a charming souvenir.
9. Before our eyes, sewage drains into the sea, which flows along the roads along the way.
10. Lights and water are constantly turned off. Wi-Fi does not pull - not much is loaded, it is constantly disconnected.
There is no comfort, no amenities. Nothing worth going for.
An absolutely unsuitable area without a minimum understanding of how to arrange holidays for people and how to communicate with residents.
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7
April 29, 2024
A good hotel, rooms for every taste, sandy beach, elegant dining room, tasty and not expensive!!!
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1
June 19, 2023
The room was two-room. The room is good. There is no latch in the parents' room, and dad and mom also want to relax sometimes. Full self-service. Take out the trash yourself. We lived for 5 days. No one cleaned, towels were not changed. The hostess of the State Duma is also the hostess of the neighboring dining room. He is not distinguished by politeness. He asked why you make so few pancakes with meat, to which he received the answer: "I don't like it, get out of here." There is a parking lot in front of the hotel, the car is covered in dust from dirt on the road. You can live if you don't communicate with the hostess.
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6
August 31, 2024
norm. you can already update something, make repairs, and so on and so on. and so we liked it. It's not the first time there. I recommend it.
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July 19, 2023
This guest house is stuck in the 90s, rooms are not cleaned, towels are not changed. One kettle and one dead microwave for 30 rooms🙀 The price does not match the quality. I also do not recommend the dining room, it is expensive and not tasty. The only plus, for which I actually put a star, is 30 meters to the sea. I do not advise anyone to come here and spend money and nerves ‼️
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5
July 20, 2023
Attention! Info for 07/20.23 - avoid this place! There is no beach, there is a construction site under the windows, there is no guarded Parking! We wanted to go with 5 families. I called everyone. The first family sent a video-we refused to go, and they refused to return the money for the reservation. The information on the site is not true! The roads were washed away by the flood! Natalia is deceiving the administrator-that everything is fine with them, she is silent about the construction site.
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9
August 30, 2022
Cozy room with air conditioning, shower and toilet. The linen is being changed. The lounge area is spacious and cozy. The staff is welcome and ready to provide any assistance. The location of the guest house is good, 1.5 minutes to the sea
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4
August 17, 2022
This is the most unforgettable vacation! We took a two-room room, very clean. Cleaning on demand and according to the plan every five days, change of towels and bed linen every five days. No one bothered me once again. The room has everything you need - a TV with lots of channels, Wi-Fi, a refrigerator. The only thing is that the kettle is only in the common dining room, there are none in the rooms due to power outages. But when we were there, the lights were turned off a couple of times in two weeks and then for a short time. The hotel has its own dining room, a good selection of dishes, we liked both the quality and taste. But the most exciting thing we were delighted with was the sea!!! The sea is clean, the sandy beach! There are few people, you can take a break from the hustle and bustle of the city! In general, we really liked it and we dream of going there again!
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3
November 17, 2022
Cozy rooms, small in size but with a large bathroom. In the courtyard there are tables under a canopy with a stove and a kettle. To the sandy beach - cross the road. The staff is polite. There is a decent dining room nearby.
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5
August 25, 2024
The service does not match the price. There were ants in the room, the towels on the bed were wet, and an empty bottle was lying under the bed. But as it turned out, that's not all. I asked the receptionist how I could wash my clothes. It turned out to be paid. Good. I gave away my things. I took my things. And there were black spots on 2 T-shirts, which were probably stained from other things. I do not advise you to relax in this hotel.
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1
July 16, 2023
The hotel is good for Abkhazia.A nice large room, a large balcony overlooking the beach, a dining room next to it, but the room is rarely cleaned (once every five days). The Internet is terrible.
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4
1
August 6, 2022
It's a pity that I didn't read the reviews before I booked a room there. The accommodation on the shore seemed very cool, but: for the first 2 days we booked a 2-bed room with an additional one. place, for the remaining 7 days 3-seater. The 2-bed room with an extra bed was terrible, it was difficult to get through there, there was nowhere to open the suitcase, there was not enough space on the floor, and there was no other furniture, only 3 beds fit. Part of the floor was flooded with water, they put a garbage bag and a towel there so that we could step on it. On the 3rd day, we finally moved into a 3-bed room. We were told to take the bed linen with us (horror). Room for 4500! For family reasons, we had to leave 3 days earlier, the money was not returned to us, no matter how we tried to convince them!
To all this, there is no kitchen, there is a place to eat in the yard, but there are no Dishes and everything is wet after the rain. The dining room on the territory is expensive, for four people (2 adults and 2 children) 2 thousand lunch, 1.5-2 dinner, in others it was 1/3 cheaper. Half a watermelon won't fit in the refrigerators in the rooms. The manager is a separate story: sullen, always dissatisfied with something, during our vacation, visitors swore with her 5 times (this is what we heard), and finally we, trying to return the money for the days that we did not live there. There is a large parking lot, but guests are not allowed to park there, we were not even offered to drop in to unload things, they dragged us from the street (there is also no parking nearby during the day). My family and I are not whimsical, we are not spoiled by luxury, but we have never encountered such a waste.
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2
September 20, 2022
Clean, repair h 4+. We took a suite, the view is good from the room, just before breakfast to swim in the sea. Wow!! There are a couple of problems. This is a staircase - it's scary for a suite, there is no hair dryer. And the little things - turning on the light in the toilet behind the door.
The food in the dining room is delicious, but the portions are very small for breakfast, lunch was not taken, it is pleasant to have dinner in their gazebo under the chacha.
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1
July 12, 2023
Excellent location for those who like to relax in privacy, very good private dining room. The sea is clean and very close, the beach is sandy!
But the administrator needs to learn how to communicate politely!
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2
September 1, 2022
We had a rest in August 22. I got acquainted with the website when booking. It was so sweetly described about the owners, with what soul they made their guest house. How cool everything is around, cafes, photo shoots, sincerity. In fact, it turned out to be not quite so.
Location: very far from Pitsunda itself and civilization in general. Fortunately, we are by car and this did not bother us much (although it was not very convenient to drive to the beach in the Grove. But the beach is cleaner there and somehow the atmosphere is more fun)
Meeting: either the girl at the reception was ill (in a mask), or she was generally tired of vacationers, but we did not notice any special cordiality. Plus, the room that was prepared for us in the WA correspondence was extended by the previous tenants. But she forgot about it and we broke into the room of the unsuspecting vacationers. We were offered a room on the 1st floor, the only one of the triple rooms or suites for 9500 (by the way, we did not understand what such a price tag was for - street parking, shared courtyard, beach too). For comparison, Foros in Crimea has a similar number 6500, but with a much better environment and beach.
Room: very small, there is not even a table where you can drink tea (the terrace is shared, there is nothing on it either). There was an air conditioner hanging over the third bed, right above his head, which not only buzzes like hell, but blows on the heads of all sleeping people. The lights are constantly turned off at night (but this is, of course, not the fault of the hotel. Although you can get a generator). The TV was showing only 1 channel and then intermittently. Wi-Fi is "dead".
Food: nearby there is a not very budget and generally monotonous dining room "Hominy". We went to Pitsunda for lunch in the "Yummy", for dinner we went to the village for kebabs.
Would you come here a second time? Probably not!
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4
August 2, 2021
The best guesthouse in the Pitsunda Bay. The room for 4 is just huge. The sea view is as close as possible, 40 meters to the edge of the sea. The administrator Maxim is very competent, friendly and friendly. When the lights are turned off, which is often in this place, the hotel has its own generator, which has enough power for the dining room and lounge (dining area). The dining room itself is clean, all the dishes are delicious, there are fresh dishes from the grill. The prices are normal. I highly recommend it!
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13
February 17, 2023
The stairs are dangerous wooden with tiny steps and very steep, it is dangerous with children. The room is cramped, the conder is cut off, the administrator is not very friendly, parking in the courtyard is prohibited, it is expensive in the dining room, the kitchen is a microwave and a kettle, there is no stove. Of the advantages, proximity to the sea, there are dishes in the kitchen, barbecue.
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5
September 15, 2021
Positive:
• location by the sea
• pleasant environment on the territory
• staff
Cons:
• I don't think it's worth writing about the Hominy canteen. Her 1-star rating on the Internet speaks for itself. I will say only one thing: it is more expensive to eat sausages in the Hominy dining room than in the cafe across the street "DM" mussels.
• constant blackouts. No light, no water, respectively. There is never any light at all at night, so if you expect comfortable conditions in the form of elementary water in the toilet for 7500-5500-3700-2700 rubles / day, then do not count on it. After paying 7,500 rubles / day, it's ridiculous to go to the toilet at night with a flashlight on your phone and, alas, no more than 1 time per night.
By the way, if you like to sleep with air conditioning in the heat, then get ready for the fact that if you set yourself an air conditioner and close the window in the room, you will wake up in the steam room in the morning, because from one o'clock in the morning until five in the morning there will be no light and your room will turn into a greenhouse
• speaking of numbers... terrible humidity. The air conditioner cannot cope with the drying mode. My husband always started coughing in the room, similar to the shortness of breath of asmatics. Carpet that has absorbed tons of dirt over the years. Dirty air conditioner, which, apparently, has never been cleaned. Terrible beds: if you have the slightest back pain, then the story of these beds is not for you. They are super soft. Therefore, those who are supposed to sleep on a hard one-do not move in. A bad back is provided. In addition to everything else, they are wildly squeaky-it is impossible to turn over at night so that your neighbor does not hear you, not only in the room, but also in the NEXT room
• the sea and the beach, which are located near the hotel, are practically not suitable for swimming, especially with children, because jet skis literally ride over their heads without a twinge of conscience, despite the number of swimmers.
• Parking. The ad was too pretentious about private parking. You will be forced to drive your car every two days in this parking lot from side to side. Because parking is roughly a 9×9 square, where 9-11 cars are placed and every day your car necessarily prevents someone from leaving. Or you need to find the owners of at least 2 cars to leave. Very soon you will get tired of this and you will park your car outside the territory of the guest house (hereinafter referred to as "GD"). By the way, we can only hope for its safety.
• lack of blankets. They don't even give you a duvet cover. You can sleep under a blanket. As far as I know, the plaid is designed to make the bed so as not to dirty the bed linen if you suddenly want to lie down during the day. And who slept there before under this blanket-we can only guess. If you are quite squeamish, then the story of this DG is also not for you. They are not erased when a person is evicted. I specifically observed the eviction of other guests and the settlement of new ones immediately in the same room.
• There is water in the refrigerator due to a blackout at night. Every night, the refrigerator in your room will defrost and release condensation. Accordingly, every morning you will get raw food, and after 3 days you will wipe a puddle in it. Because it works during the day, and it thaws steadily every night. God only knows how mold has not formed in it so far
• GD of pensioners. If you plan to go there with at least 4 people, NO. There will definitely be, well, we found a grandmother who asks you to turn off or turn down the TV on the common veranda at 20.00, or there will be a 40-year-old lady who prefers to sleep in the afternoon and at one o'clock in the afternoon will ask you to turn down the TV to a minimum. And once I had a chance to watch a picture of how the hostess of the State Duma (Taras's wife) went down to the common room, turned on the music channel, turned up the volume a little and after 10 minutes a young girl who lives in the State Duma came running, strangely, and began to turn down hysterically. It's like she's sleeping outside or the doors to her room won't close. In general, if you are traveling with friends, the nearby Captain Black hotel. That's where you're going.
• in rooms for 7500-5500rubles/day, I would like to see at least a kettle, despite the fact that the administrator refers to fire safety measures about their absence. Nonsense. Provide GD with a normal eyeliner and you will be happy. Because even when, God forbid, someone turns on the kettle and microwave at the same time on the common terrace, that's it... There is no light in the whole city.
• It's no secret that there is a frequent blackout in the Pitsunda Bay. Only in nearby hotels and GD, generators are immediately turned on and guests do not experience any inconvenience in the absence of light for 30 seconds. In the same building, generators are included only in the dining room and the common veranda. Accordingly, you do not go to the toilet again on your own business, as well as at night, And it turns out that I kind of pay for comfortable accommodation 24 hours / day, but I get comfort only 12 hours / day.
• during the two weeks of arrival, the room was cleaned once and towels were changed once. By the way, they had to clean 2 times for 14 days of stay, and change towels at least 4 times. But it was either promised.
• one day there was no light for a whole day. Accordingly, we woke up-he was gone, we came from the sea-no. There was no tea to drink, no food to warm up, in the "praised by the owners Hominy" they offered only cold food. I never thought that in 2021 we would be able to stay hungry, unwashed, normally restless (sorry) in the presence of man-made generators. Let me remind you that all this is for 7500-5500-3700-2700rubles per day. It might as well be better to settle in a nearby campsite. Well, our patience ran out. We packed up and left. Although there are still a few days left to be paid. But we didn't need any money anymore. We just left this hell.
Conclusion:
Based on this, divide the cost of the room in half-this will be the "red" maximum inflated cost for accommodation in this city. When I started writing, I thought that I would put 3 stars, and when I described everything, I realized that it was a pity to put even one. I earned a star for the location and friendly staff. Therefore, 1 star is far from being for the convenience of living.
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4
August 15, 2022
A good guest house, good rooms, a good dining room, on the territory of the guest house there is a parking lot, a canopy, there is a TV under the canopy. Everything is great, we rest here 6-7 years in a row 👍👍👍
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5
August 6, 2022
Good afternoon, we had a rest in July in this place, the photo does not correspond to reality, there are a lot of people in the dining room, the food is cold, there is not much desire to eat there. They are not allowed to park the car in the yard, they had to leave it on the street, although they initially said that it was possible. The room has never been cleaned in 5 days, the TV does not work (although it seems to work, but one NTV channel), you can say there is no Internet at all, only late in the evening you can talk on WhatsApp. The conditions are certainly not very good. The administrator, in my opinion, is Natalia, very rude, she communicates with you through I don't want to, it feels like you owe her. The payment for the entire stay takes 100% immediately, on the first day and will not be refunded if you leave tomorrow for any reason. One plus is the proximity to the sea and the sea itself. I don't want to go to this place anymore, and I wanted to leave the next day, but unfortunately everything is busy. Therefore, think and decide for yourself, the prices are too high, for such conditions they should be lower.
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1
September 24, 2023
Damp rooms, mold and woodlice on the walls, a kettle, a hairdryer and a microwave oven are the only ones in 40 rooms. There is no cleaning. You change the towel yourself. A sewer runs from a nearby hotel in front of the entrance, the smells are amazing
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