We came, there were no seats downstairs, so we sat down on the second floor. The waiter was gone for 10 minutes. Beer and food were given away for a very long time, there was some kind of event at that time, but this is not a reason to forget about the quality of service. The pizza was burnt, it's not worth the money. A friend appreciated only the veal ribs.
In general, I rather do not recommend it, although I do not exclude that we were unlucky with the shift, but it is unlikely that we will come again.
Guinness was and remains one of the most popular pubs where you can go with friends, with a girl and alone.
A large selection of beer, snacks for it, delicious cuisine.
The prices are biting, of course, but it's worth it.
We were with a friend on a weeknight. They chose a quieter room . There was no one else in this room but us . There was also a second hall with loud cheerful music and dancing, where someone was celebrating something. Guinness beer and delicious beer snacks have done their job. The mood was good! I liked the service. The price is above average .
Everything was fine, in the end drunken men came in and started rolling eggs. In the end, the man invited 2 girls to "come out and talk", he was going to beat us probably. So the staff just stood there and watched that they were yelling and threatening in their establishment. The staff is terrible!!!
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Сергей И
Level 12 Local Expert
May 18, 2024
It's a great place. Every time I visit Almaty, I have to come here. Atmospheric. Friendly.
There is no customer orientation among the staff. Coming to an institution where you leave more than 70,000 for dinner for 2 (by the way, nothing special, the kitchen is not wow), but the service is like in a roadside eatery. Guinness beer is great, the Guinness establishment is disappointing (
I didn't like it at all! It really became like a diner, it doesn't match the name and location. Everything is kind of dull and shabby. It was my first time, but friends who had previously visited said that there used to be a decent place.
The interior is nice, the toilet is clean, but!! Very expensive. We ordered a carbonara pizza, instead of the standard bacon, we brought beef pieces that do not chew and generally do not fit pizza very well. The menu does not indicate that the pizza is halal and the "bacon" is beef.
I'm not happy.
Normal. The waiters do not take out the ravine, but clearly they are not the problem. Guinness beer is super. Spend the evening with hello. I strongly advise you to come and have a couple of glasses of beer and watch football.
I didn't see any advantages. Cons: they brought spoiled beer. Croutons without salt and garlic. They just fried it in oil and gave it sauce. The service is at zero.
Nice music. Delicious steaks. A large selection of beers.
The best time to visit is right after the opening
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Show business's response
agamega agamega
Level 5 Local Expert
May 24, 2023
Closed, the question of beer. If an institution decides to call itself the proud name PUB, and even having secured a well-known brand, you expect at least excellent beer, food and atmosphere are secondary. If an institution gives out some smelly mixes instead of beer, it needs to change the sign to a kebab shop. It's about taste, of course, but if it was just once, and when it constantly happens with drinks that you've known for decades (Leffe, Budweiser) you feel cheated.
The staff is polite, the beer is excellent, the service is fast. The atmosphere is like a real pub. The kitchen is delicious. A great place for a pleasant get-together with friends!!!