I would like to thank the store staff for their high professionalism in customer service GuitarCity.by ! Thanks to the qualified help of Sergey's specialist, I purchased an excellent Valencia VC213 CSB 3/4 instrument for my daughter. Great sound, beautiful and high-quality design. I wish more good customers and prosperity to your store!
I recently purchased a guitar from a wonderful seller, and I want to share my positive experience! From the very beginning, the communication was friendly and professional. The Gitarcity host was ready to answer all my questions and offered several options. I was pleasantly surprised by how attentive he was to my wishes. The sound of the guitar is simply amazing, and the appearance is gorgeous. The seller also provided all the necessary accessories, which greatly facilitated the start of the game.
I am completely satisfied with my purchase and recommend this seller to everyone! If you are looking for a tool, contact it — you will not regret it!
I want to express my gratitude to Sergey! For such an involved approach and loyalty in our difficult times. A pleasant person to talk to, and most importantly, a competent employee.
In general, I decided to buy a guitar for the child . I called and asked for help with the selection. I consulted on models and features. The prices are very affordable, and there are good discounts on many items. The delivery is very fast. I also helped to figure out the payment. I really write from the bottom of my heart, I am delighted with your attitude to work. Nowadays it is rare for a person to work like this. He is not trying to cram something more expensive, but offers quality at a good price.
Good health to you and prosperity to your business!
I highly recommend this store.
A great musical instrument store!A large assortment!We bought a guitar for a child of 8 years old.The young man professionally laid out everything on the shelves, all the nuances of guitar selection, its dimensions, settings, etc.I sincerely advise you to visit!
The seller was very pleasantly surprised. He plays smartly himself, enthusiastically laid out all the details about the instruments. He demonstrated and helped us choose an inexpensive, but the most suitable guitar for us. Cool store! They sell only decent tools and accessories. A large selection of guitars and ukuleles. Even the most inexpensive copy is of very good quality.
We bought a guitar there, a case for it and a capo. Everything is great!
I would like to express my gratitude to the employee of the online store for the qualified help and advice.There were problems with the guitar.After replacing the strings, the sound became extraordinary.Then we solved the problems with another guitar. I'm glad I came here.I found 2 good quality guitar cases.I am happy with everything and recommend contacting here.
We were looking for a guitar for a child. It was in this store that they found a suitable instrument both in terms of sound quality and cost. We received good advice from a sales consultant by phone and upon arrival at the store. We have had the instrument for 2 months now, and my son is very happy. He plays with pleasure. The store has all the necessary guitar accessories.
I would like to express my gratitude to the reverent seller and, by a happy coincidence, the talented musician Sergei. He initiated me into the world of guitars. Helping with the choice, he adjusted completely to the tastes and desires of the buyer, talked interestingly about the history of guitars and delved into the theory of the sound of this instrument. It can also play a variety of melodies on different guitars to speed up the selection. I definitely recommend it!
We bought it for my son. The Valencia guitar is just SUPER))))
Bright, rich sound. It feels like it should cost twice as much. The store explained everything in detail and set it up. I definitely recommend it. We picked up a cool case
The first impression of the store was not very good, because the tambourine turned out to have rust on the rivets. I decided not to return it, because I needed the tool the next day. I wrote a negative review, but the feedback from the seller turned out to be the most pleasant impression of the purchase. During the dialogue, misunderstandings came to light and my assessment of the store was reversed. I recommend this store, because you can be sure that in case of any problems (and in which business there are none) You will not be "stood up", even in the case of such a penny deal.
It was necessary to buy a guitar as a gift. Since I don't understand this, I had to find a store with a competent consultant.
After reading the reviews and phoning Sergey, I went shopping. It was clear from the conversation about the competence of the person, so the choice was made quickly. I also bought additional accessories. Thanks to the store for the quality product.
I have long wanted to buy a high-quality musical instrument with a good sound. I turned to the store and they helped me find a suitable guitar with an ideal price-quality ratio. We were satisfied with all aspects of the store: the most experienced and tactful sales consultant who consulted me on the phone, a good price for tools, a wide selection of goods. Although I initially chose a more expensive Yamaha guitar, but the seller showed various options, eventually bought a Valencia guitar cheaper than planned. The sound is great, the guitar is smartly packed, and the spare strings were also helped to pick up. I will study music with even greater pleasure.I am very pleased with the store, I will also contact and recommend it to friends.
A great store. I ordered a guitar with delivery to Brest. All my inspection and quality control requests were fulfilled at the highest level. It is immediately clear that the guys love their work). I advise everyone!
In the GuitarCity store.by purchased a Crusader guitar as a gift.
For the first time, my husband and I turned to the seller for advice. We received honest detailed answers to all our questions, and there were many of them. The seller sincerely tried to help with good advice, choosing the best option for us, and not just sell. We were pleased with the range of products, the price/quality ratio, and attentive attitude to potential customers. The store has a good selection of high-quality guitars for both beginners and experienced musicians, ukuleles, accessories and much more. We were positively impressed and positively charged.
The next day, by prior agreement, we came to buy together with the future owner of the guitar. The atmosphere was friendly and relaxed, we even lost track of time, we chose a guitar for a very long time. Sergey did not rush us, he continued to share information, positivity, and love for music.
We are very glad to acquire, communicate, and get to know each other!
Until recently, we did not plan to, but now we want to buy a guitar here for my husband.
It is strange to read reviews, especially from men, about the insufficiently soft, as it seemed to someone, intonation of the seller in a brief telephone conversation. The buyer has the right to any perception, hasty conclusions, resentments, orientation, but such assessments of the seller are biased.
The GuitarCity store.I confidently recommend it. Competence, comprehensive knowledge, honesty, goodwill, customer orientation at the highest level.
Thank you!
A wonderful store and an excellent seller. I conducted a professional consultation, told everything correctly, helped to choose a decent guitar for little money, but at the same time the sound quality is not inferior to expensive models, the price of which is above 1000 rubles! I am extremely happy that the choice fell on this store!
We bought a guitar in July, now it's September, my daughter plays almost every day.
At the moment, the tool is as new.the quality is excellent🔥the sound is gorgeous
I don't know what to write — literally everything is perfect here. The store is located within walking distance from the metro, the staff is polite and always ready to help with the choice of tools, the price is reasonable
A good store. An absolutely adequate and polite seller. You can always count on high-quality goods and high-quality service and advice.
I have been buying products in this store for many years. It is nice that the seller does not seek his own benefit at any price, but always offers the buyer the best option for him. I.e. if there are two identical goods in quality, but one will be cheaper, then the seller does not sniff the goods more expensive, but offers garlic to first consider the cheaper goods, while explaining in detail the advantages of each of them products, giving the choice to the customer himself.
In general, come and see for yourself! Happy shopping to all!!!
A large selection, good prices for high-quality and original goods, excellent advice and pleasant communication, a long history of work. As for me, the above words are enough words to understand that this store deserves your attention)
A great store. A large selection of tools. But the most important thing is the staff. We were consulted on all issues and helped to choose a tool. We will definitely contact you again. Thank you.
I've never left negative reviews, but it's about time to go. The employee is rude:) he just called and asked, and they told me we had everything by prior call and that it was indicated in Google and Yandex, although the question was different
A good assortment and a very pleasant seller . We did not understand initially that we need to make a pre-order - we arrived after the fact. The young man came and served us very efficiently and well.
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Victor Tratsevsky
Level 4 Local Expert
September 5, 2024
I bought a guitar for my daughter, got answers to all my questions! Great store, great selection, excellent advice! I recommend it!
A very good store in Minsk. We searched the Internet for my son's guitar. And we decided to stop at this store 👍Sergey Prodovets helped a lot and set it up. THANK YOU.
Lovely and excellent staff. Individual approach to each client. They will help, prompt and give you exactly what you need. Thanks for the new guitar!!!
We called the store because we couldn't find them. The seller was not at all polite and even aggressive. Nowhere on the site did they find information that you need to make a preliminary call before you go. We said goodbye to the seller in the middle of the conversation. Don't set foot in this store anymore.
I really liked the store, especially how well the seller raised the information. The consultation is at the highest level, there would be more such people!
I am very pleased with the new purchase! Thank you so much again!
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ЕВГЕНИЙ Г.
Level 3 Local Expert
October 23, 2024
A great store, professionals in their field, Good luck and prosperity.
In the beginning, I was looking at the Crafter D-7/NC, but in the end I decided to take a little more expensive Crafter D-8/NC and I don't regret anything! The guitar is definitely worth the money. Everything is done at the highest level. And I don't stop enjoying the sound. I can't get enough of buying this particular guitar!
I would also like to say a special thank you to consultant Sergey. I consulted on the phone before buying. I got answers to all my questions and even much more than I would have thought to ask. A very pleasant and attentive person! Thank you for your hard work!
I wouldn't say that the service is wow. According to the photo, it seems that this is a store, but they have some kind of warehouse there, in general, I wish the owner to open a normal store, not a warehouse)