Gur Emir Palace
186 reviews
November 6, 2024
Clean room, but small, leaking water from shower pan, funky lights in the bathroom. Very friendly helpful staff. Breakfast was good, nothing special.
Good location even though it is off the main road.
March 6, 2024
Very good place, reception guys always ready to help. With great view and more important location, it located centre city.
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January 5
The cozy atmosphere of the whole hotel. The whole interior can be said to be even a 4 * pull, everything is very beautiful, paintings, flowers, figurines, very atmospheric! The quality of towels, bathrobes, and plumbing is pretty good. The location is great!Among the disadvantages: a meager breakfast, the audibility of walls and ceilings, the smell of mold or sewage in the rooms, some kind of dampness, a surprise may be a window that rests against the concrete wall of another building. That is, there are no specific numbers.
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November 4, 2024
A cool hotel located relatively close to Registan. You can easily walk to it on foot.
The rooms are clean, comfortable, and the breakfasts are excellent. There was not enough butter on the first day, but after my request it was brought and added to breakfast. Everything is prompt.
The staff is quite adequate, I would love to stay here again. Thanks for the comfort.
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January 3, 2024
The interior of the common areas is very beautiful. Everything is in very good condition. Clean and cozy. A nice restaurant on the 4th floor and an outdoor rooftop area. The hotel offers dry cleaning and currency exchange services.
There are small disadvantages, but you can live (locks in the room do not work well, the water in the shower needs to be drained for a long time so that the hot water goes, if you have a room on the third floor of the main building, the sound of moving chairs in the restaurant above will interfere, they stop putting food for breakfast after 9 o'clock, plumbing is cheap - it can leak, undermine at night, do not hold a watering can).
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November 9, 2024
The hotel is atmospheric and beautiful, the rooms are not bad enough.But what is the difficulty of buying shoe spoons, it is not very clear.It is also surprising that there is no elevator in the hotels, and if you persistently do not ask for help with your luggage, then no one will offer you to lift it to the 3rd floor. And there is a problem with breakfast. Scrambled eggs with vegetables ran out very quickly, I had to ask for more, and people stood in line to wait for her.There are a lot of fruits and snacks, but the only real food is scrambled eggs, which were sorted quickly.
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2
August 7, 2023
The hotel is located in the private sector, but very close to Gur Emir (Tamerlane's tomb) 400m and within walking distance from Registan, the main attraction of Samarkand.
I liked the hotel very much - it is new, modern, and beautiful. We had a triple room (it was called a room with a balcony - but in fact there are no balconies here at all!). The room is spacious, the interior is bright, pleasant, expensive wallpaper, the beds are comfortable, the pillows are a little too big (for me). There are bathrobes (branded), slippers, a small refrigerator, a safe (did not work), a kettle. Of course, the air conditioner. Branded towels. Everything is clean, changed daily. A bathtub (not a shower, which is rare; however, the shower leaked ..).
The breakfasts are very decent: buffet. On average, three salads, snacks, hot dishes, vegetables, fruits, sweets. Juices, tea. The menu is varied, the coffee is natural, delicious pastries. Breakfast is served in the restaurant on the terrace of the 4th floor (indoors). The interior is cozy.
The reception was very friendly, the staff are polite, respond to all requests. In general, I highly recommend this hotel. If I had come to Samarkand again, I would have stayed here again.
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October 1, 2024
A good hotel. There was no noise or buzzing in our room. Maybe the neighbors were quiet. It is located near the historical sights of Samarkand. Very convenient. There is a small shop nearby. The breakfasts are very tasty.
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January 2, 2024
Great hotel! It is very clean and beautiful inside, the room was well cleaned every day, there is everything you need, the room is quite large. The breakfast is super, very varied, delicious coffee from the coffee machine, the food is different hot every day, 4-5 types of hot dishes every day. They feed on the 4th floor, there is a beautiful view of the city from the windows, there is a veranda next to it. The location is great! Tamerlane's tomb is nearby.
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November 6, 2024
Everything is gorgeous in this hotel. Minus 1 point only for a high price and also plus, the aggregators do not indicate that you need to pay an additional tourist fee, but simply write that additional fees are possible: specifically, so as not to scare off with an even higher price. Otherwise, a solid five.
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October 6, 2024
The audibility in the rooms of the first floor from the reception and from the street is very noticeable. The room facilities are modest. There are few outlets. The breakfasts are hearty.
It's okay to stay a night or two. For a little longer, I'd look for something else.
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July 17, 2024
Beautiful hotel, clean rooms. Very tasty breakfasts that take place on the open veranda on the fourth floor, with beautiful panoramic views of the whole of Samarkand
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May 8, 2024
A very nice cozy hotel in the very historical center. If you want to look at the life of the city as a whole, you can take 3 buses from the railway station. The station is the last one, so you will be happy to stay. The room is small, but everything you need is there, even a bathrobe. There is a Wi-Fi connection. I do not know if I will have time to have breakfast, I have a shark back to Tashkent at 8.35. unlike Tashkent, it is quiet and blissful.
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3
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November 9, 2024
The hotel is well located. There is a roof terrace with a beautiful view of the mausoleum. The breakfasts are big and delicious. The rooms are standard. I recommend
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June 3, 2024
I liked the hotel. The interior was made with love, it's nice to go to the room and stay in the room. We are glad that we chose this particular hotel. I liked the breakfasts. The staff was polite, spoke Russian well.
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April 17, 2024
Great hotel! Great view! All the sights of Samarkand are nearby! Good and hearty breakfasts! A huge bed with a good mattress! The bathroom is original!Everything is good and beautiful!
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May 10, 2024
I have just arrived with a colleague at this wonderful hotel. 314 room- attention, the question is, did the owners themselves or the residents spend at least an hour in this bedbug by whom?The stench of sewage is actively seeping into the room, the room is small, like a prison, without windows, stuffy, stinks, then there is a toilet with a singing option:the pump is triggered, the howl of rusty pipes terrifies all would-be residents.And another option, a wonderful one- above the bed, apparently, there are pipes through which water flows, characteristic sounds accompany this joke; in short, water flows over your bed, you hear it all night.My solution is I found another hotel, tomorrow I will be happy to move to a normal hotel. And about the only advantage of being located near attractions- sorry, but there are a lot of hotels nearby, and taxis are cheap, the money that you leave here can be given to a comfortable hotel.I do not recommend it.Even for free.
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April 24, 2023
A cozy hotel, with a convenient location to the attractions. Clean, not large rooms, friendly staff at the reception. They will prompt, help, and solve your questions. On the top floor there is a restaurant with a beautiful veranda, from where you can see part of the old town. Good cuisine, but there are problems with the presence of alcohol) A couple of disadvantages of the hotel are weak noise insulation, the neighbors could be heard, a hard mattress and not comfortable pillows, which were changed at my request). I appreciate the hospitality and the guys at the reception :)
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March 14, 2024
A great hotel with a beautiful interior! Breakfast is included in the price. A varied buffet, especially pleased that if you come 5 minutes before the end of breakfast, no one will rush you and before removing food from the serving they always ask if it is possible to do this. Great view from the rooftop restaurant and convenient location of the hotel. 5 minutes to the Gur Emir Mausoleum and so many nearby places you can walk around!
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3
March 26, 2024
A magnificent hotel. Our favorite. We have been to Samarkand three times and always only here!very tasty breakfasts. Great room stock. Very clean. Comfortable. You are always welcome here
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1
May 16, 2024
A very pleasant place, polite staff. The room was clean. The breakfast is full and varied. The summer terrace is nice, especially in the evening. I recommend it for recreation.
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May 8, 2024
The hotel is nice and new. Among the advantages: there are many attractions nearby within walking distance; a cozy small courtyard, Wi-Fi in the rooms, beautiful decor, courteous staff. Of the cons: the windows of some rooms (we had 106) overlook a small courtyard, so the walls of the neighboring hotel building are a little pressed; breakfast is from 7 to 10, but if you come by 9:15-9:30, then empty plates are on the line, food is no longer served. Breakfast is served indoors on the roof. I want to point out once again that the hotel is very nice and the staff is trying their best. There is a small gift shop in the courtyard of the hotel.
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September 25, 2024
Good location, restaurant with terrace overlooking the mausoleum. Of the cons, shabby rooms and plumbing, additionally assemble a tour of the national team, a room with a view of a wall or window 2 meters opposite can get in.
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November 12, 2023
Wonderful hotel 🏨🏨🏨🏨🏨! Everything is clean, sterile, high quality! The service is excellent. However, there is no elevator and it is too heavy to lift a suitcase to the 3rd floor. But the hotel staff raises everything themselves! Thanks to them for that. Tomorrow is a buffet, very varied. Thank you 🙏🏻
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June 18, 2023
I was at this hotel in June when I came on vacation from Novosibirsk. The location is very convenient, many attractions can be reached quickly. The hotel is very comfortable, clean, cozy, the breakfasts are delicious and a wide variety of dishes. The attitude of the staff deserves special appreciation. Professionals in their field, responsive, friendly, helped with everything from household needs to advice on where to try delicious pilaf. I recommend it!
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1
November 7, 2023
The hotel is located near the mausoleum of Gur Emir and the monument to Amir Timur. The hotel has 4 floors, has a small courtyard, the rooms are clean enough, the bed is comfortable, the staff is polite. The star was removed for the lack of an elevator and bad locks in the bathroom
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1
April 19, 2024
We liked the hotel. The bed linen is fresh, it smells delicious. The staff is friendly and resolves any issues very quickly. The kettle in our room did not work, they came to the reception and within 20 minutes they had already brought a new one.
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August 23, 2024
I liked the hotel. The bed linen is fresh. The room smells nice. Clear. There were no problems with plumbing. The staff is friendly and courteous. An iron was needed, a universal Bosch steamer iron was given at the reception. The shop opposite is open late.
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April 16, 2024
A very nice, almost new hotel! Clean, cozy. The staff is friendly. A good breakfast. Beautiful view from the roof. Excellent location.
I was very pleased!
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October 2, 2024
Everything is fine, the breakfast is good. But the socket is loose, which is impossible to use, the shower door has come off its hinges, there are few hangers in the closet, the sink faucet is hanging out, the parts by the bed are falling off
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November 7, 2023
In general, the hotel is good, sustained national style, without overload. Good breakfasts, not much choice, but you definitely won't stay hungry, the only negative is the queue to the coffee machine.
The room service is a little worse, the bed linen has not been changed once in a week, but towels were changed daily. Wet cleaning was also not done, only dry.
We lived in the second building, the windows overlooked the courtyard, where the staff smoked, the smoke went to the room, not very pleasant.
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May 23, 2024
The hotel is good, the location is great, the breakfasts are delicious, there is always something to choose from. From the minus side- there are no sockets, lamps without an adapter cannot be turned on, i.e. the plugs of the lamps and sockets do not match) it's funny. The compatibility is very good.
The rooms have single beds, please note, this is not suitable for everyone.
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September 25, 2023
New hotel, very clean, freshly renovated, colorful.
Bathrobes, slippers, kettle, tea set, soap accessories are all there.
Breakfast buffet, not bad.
Close to the center. Roof terrace .
Of the minuses - the view from the room to the courtyard, there are no balconies.
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October 19, 2024
Beautiful , clean , not far from the sights . But there are not big disadvantages that do not affect the accommodation.
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May 25, 2024
I warn everyone against visiting this hotel!!!
Booked a room for three days, ran away in the morning after the first night. The hotel is very dirty. The photos do not correspond to reality. We stopped by at 10 pm (check in at 15.00), the staff could not find the reserved room for a long time. We found the room to be unmade - disassembled beds, wet towels. There is a smell of damp rotting carpets in the hotel and rooms, garbage in the corners. The room was replaced, it turned out to have no window at all, the window was clogged with plywood or some other material, the bed linen was wet and stained. Soap dispensers are the cheapest, dispensers leak, the whole bathroom is stained.
Breakfast is a separate topic. Burnt apples, stale vegetables and herbs. Visually, only a boiled egg could be eaten safely. Decent coffee for a fee.
The veranda has a really beautiful view, but the veranda is dirty, the glass coverings of the tables are all greasy. There is trash and some building materials in bags on the veranda. The cushions on the chairs were wet. The staff allows themselves to walk around in dirty clothes and swear in front of guests. The staff at the reception are polite and touching with their helplessness. They are not rude, but they cannot solve any problem either.
I watched the cleaning of the room - the cleaner walks with one vacuum cleaner, she has nothing else from cleaning supplies.
The phone in room 308 is hanging in the middle of the wall, wires are hanging from it, and wires from the TV are also hanging on the wall.
I am surprised by the positive reviews.
All the tourists who settled with us were very upset.
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May 25, 2024
The only one of the hotel is in the center. In the room, all the textiles (towels + bed sheet) are very tired ((, The drain was broken, all the water was heating in the shower, the smell of sewage was everywhere in the hotel, breakfast was very poor, egg shells in the omelet, dishes were not washed. The whole hotel was carelessly cleaned ((
The tourist tax is the highest 45,000, the staff expressed obvious disregard for the guests, although without apparent rudeness ((
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November 7, 2024
A cool, modern hotel in a national style
Great Breakfast on the roof with a wonderful view
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April 24, 2024
A great tourist hotel. A variety of breakfasts. The hotel is in the style of the city, everything is antique. Cleanly, I would say that the quality is excellent, the price is very acceptable
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November 9, 2023
A great hotel, the room is small, but very cozy. A very tasty breakfast, varied and with an Uzbek flavor. The view from the window from the restaurant is super! Nice staff, and the location of the hotel is good.
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October 12, 2023
A great hotel with nice interiors, clean and tidy. The breakfasts are nothing special, but we didn't stay hungry. Within walking distance of the main attractions. For those who came for a couple of days, a very convenient location. I recommend it!
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November 8, 2023
In the center of the old city of Samarkand. Convenient location, polite staff, cozy, clean rooms. Breakfast buffet, everything is very tasty. Upon arrival, a tourist tax is charged, $ 3 per night, in addition to the room rate.
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August 2, 2024
There is only one plus - the location in the old town, close to the mausoleum of Timur
There are more disadvantages:
1. Falling apart furniture - for example, decorative elements fall off the beds, the back moves away from the base, the mattresses are sagged and 2 topers were put on them to hide it
2. Breakfasts are just terrible, although vegans may appreciate them, there is no choice at all, on the first day coffee was brewed only for money (many guests were outraged by this and maybe that's why on the second day coffee was brewed for free, but the breakfast assortment suffered even more - there was not even an elementary fried egg)
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April 4, 2024
We stayed in early April 2024 in the building, which is located across the courtyard. The rooms are cold, the air conditioning does not save. Breakfast is meager, there is no variety in the form of yoghurts, dairy products. The service in the restaurant during the day is disgusting, but tips are included in the bill regularly. The walls are cardboard, you can hear everything. I do not recommend it
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November 10, 2024
Within walking distance from the sights, pleasant staff, delicious breakfasts.
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3
October 10, 2023
Excellent hotel, convenient location and delicious breakfasts. The only negative is that there are no supermarkets and pharmacies nearby (of course, this is the historical part of the city), but Gur Emir is nearby and Registan is 5 minutes away by taxi
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November 14, 2023
The hotel is very good!!!!! The quality is on top! Service too! You can say: delight! You can ride a bike in the room😆🖐️👍🏽👍🏽👍🏽👍🏽👍🏽 Clean, cleaned, there is everything.... Except for sneakers ☝️🤪 But there is tea, kettle, coffee!
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February 2, 2023
Very friendly staff, the hotel is well located relative to all the attractions, located in the center. The rooms are bright, warm, and clean. Fresh renovation. There are minor drawbacks: a very modest breakfast, hot food was prepared for us to order, there is no normal coffee (the coffee machine did not work). I think everything will get better in the season, because there are few guests now. I recommend.
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April 30, 2024
the cozy hotel is almost in the very center. the rooms are large and comfortable. there is a small turtle living in the courtyard, the breakfasts are good, there is something to choose from
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April 1, 2024
Beautiful hotel! A chic restaurant, delicious breakfasts. We were in March, it was cool in the room, only the air conditioner with warm air was heated, it was not enough in cool weather.
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October 4, 2023
Great hotel. Responsive staff. The rooms are clean and comfortable. The location is not great, but in principle it is not bad. The only downside is the restaurant menu, but it's not about breakfast. Breakfast is not bad. I recommend.
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