Surprisingly, consultants work better than cashiers. When communicating with the cashier, I got the impression that I was interfering with her going about her business. It was surprising that such a large bank did not have Russian rubles to deposit when exchanging currency. In general, it feels like I got into some kind of mediocre office, which is only interested in issuing loans. Although, I wouldn't be surprised if they make fun of you here when issuing loans.