The head of the branch is a real Julius Caesar: she manages to serve customers, manage managers, answer calls, give coupons to confused grannies. I have been watching Elena Viktorovna's work for many years and I am surprised how she has enough time, attention, tact, and friendliness for everyone. He will answer any question in such a way that the third grader will understand. In addition, I had to contact her for advice by phone - the number is always available, problems are solved instantly. The work of the branch is well established, trained, competent, efficient staff.