A good bank, with its own characteristics, like any other, but with interesting products. It is spacious, reliable, with a large number of compartments.
I am outraged. On July 26, I wrote a statement, they promised to respond in 14 days.
It's been 23 days now. No one calls and reports the result.
I can't get through to the phone, it's always busy.
There is no point in calling the call center: an answering machine, it is impossible to choose a connection with the operator.
Where should I complain?
I wrote a statement to the office at 64 Kazakhstan Street
Everything is fine, but it takes more than 2 hours to wait for the ticket. Closing the cards, you get a strange question, I quote -"do you want to take all the money?" If I close the card, then I close the current account, which was notified to the bank operator in advance, so that the bill for the bank's services would not come later, and then such a camphor. It's not clear how it is.
I like the service of competent managers and consultants.
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Василий
Level 13 Local Expert
January 5, 2020
Huge queues, moving slowly, although more than half of the reception windows are empty. Managers on the scoreboard call customers, but ask them to wait