Normal... It's done for the people. You can comfortably sit in line, take a break from the heat. At the same time, get some kind of banking service along the way.
A high-class institution for people. Well, that's what it's called - Halyk.
I have already issued two mortgages there. I highly recommend it
In general, the staff is very friendly and courteous, they explain all banking terms in an accessible way and are really interested in preserving and increasing people's deposits
Now the 21st century, all phones are in banks, but here the numbers are the same and in order to find out something in the head, you need to go, and accordingly queues, and so on. MESS.
People's Bank, not customer-oriented, wooden bank.... We are used to the fact that pensioners and the state service, etc., are served by them on an obligation....
Everything has been fine in this bank lately, I didn't like it before , everything was slow , now well done , it's great when they see mistakes and improve , well done