If it were possible to put -100, I would put it. The bank's employees do not want to work at all, they are looking for any ways not to serve the client. That last time they filled out some kind of questionnaire for an hour, that this time she found a new reason not to serve me. How do they hire people who don't know anything about their job? Don't they have any exams? Standards? They also ask why I didn't exchange money with them? Is this a valid question? I changed it wherever I wanted. There is no need to focus on what is better for you. And they check the Bills one at a time and for so long. There were only a few of them, but it also took 15 minutes. An electronic queue that never works, and people sit in two queues. The first is live, the second is electronic. Queues of 10 people, two ticket offices are open, I repeat, they work very slowly, one person in 40 minutes.
The second cash register, to put it normally, is the bottom.
I am not a client, but I know for sure that the service is at the highest level. Thank you for your professionalism and individual approach to customers, thank you