It is good that enough managers have been allocated to work with legal entities. Electronic queue. A modern spacious hall. I like the location and the building where the bank is located. There are waiting areas both in the hall and at the entrance, it is convenient to wait for a car, for example. The staff - in different ways, who you run into, in general: not bad. There is a lot to strive for in order to become even better and be number one with the republic.
An excellent bank branch needed to make a transfer. The usual branches in the Moscow shopping center did not help in any way, although I went to them twice. And then we did everything the first time. They helped. Qualified employees
A large office. The staff is not in a hurry. The most active at the entrance are always ready to help with getting coupons in the right queue and ATMs.
Business center. All banks are in one place, very convenient, extensive territory,large Parking lot, but the parking fee is only cash. This creates a small problem.
The best bank of the Republic of Kazakhstan, which is actively developing in all directions, with innovative products and Internet banking systems for individuals and legal entities.
There are not enough staff for such a large office, but they perform all their duties professionally. I would also like to install more multifunctional terminals there
The best bank, a full range of financial services in it. Without leaving the cash register, everything can be done and transferred and paid for, and much more.
No online support forces you to walk to the department. However, here you will find an absolutely non-moving queue for consultants. No progress in 20 minutes. We'll have to change the bank.
It was only necessary to deposit money into the account of a legal entity, but the machine did not work, which you will find out after entering the iin, a 20-digit account. Then you go to the cashiers, you stand in line, the cashier says that you need to change the customer's card, because either the address has changed, or something else, you can't do without it. OK, change it. No, go to another manager, he will fix it. What the hell, this is your problem! There was a choice either to leave, or to change the card. I stood in line to the manager, then returned to the checkout, although they said that the number would go without a queue, but there were people at the ticket offices, I had to wait another 15 minutes.
In short, after 40 minutes, I deposited 10 thousand tenge into the account. Plus 1 star to the manager in the hall, let him go to the toilet.)
And the procedures in this bank are terrible.
The most inconvenient bank has rude staff and no customer orientation, it is so difficult to give the client large bills when withdrawing money as he asks. I hope you will no longer need the services of this "bank"
Due to the merger of two banks, the amount of money was not credited to the account, for the trial they were infinitely fired from one branch to another, they had to write the same thing everywhere.