The bank is big and good. But parking is a problem! Therefore, it is better to walk or find a place in advance. The staff is friendly, but don't rush anywhere. Professionalism is also 4 out of 5. Since they often call the head office in Almaty or Astana for advice.
We've been sitting for 50 minutes and the queue hasn't come yet. Narodny na Kazybek Bi. (In addition, if necessary, you will wait another two hours) this is the cashier's response. I didn't lose anything, but because of the manager, the bank lost 40,000 tenge of commission, although it was possible to earn. I think you should never get involved