In principle, the hall is large. It's always clean. The operators are just sitting, and the payment through the cashier is all and it is impossible to pay through the contract directly through the terminal. It is necessary to put money on the card from there, the loan payment is debited. Payment restrictions. Only until 19.00. My previous comment was deleted, yes, I wrote it emotionally, but it's true. I had a limitation of accounts and so I had to bring my sister with me, the amount was deposited into her account and from there it was already used to repay the loan. And I wrote you a statement that before that you had made an arrest and my loan repayment was not repaid but went to a mortgage that I was waiting for write-off from January to October and during this time they withdrew the amounts three times and never returned as a result they made a write-off but the declared amount for write-off was different my money flew away several times once I wrote an application for recalculation, everything was rejected. Yes, I know you delete my comment, well, you don't have a normal comment.
Halyk Bank, Aksai 2,spacious, comfortable, there is a cash register for individuals and legal entities, courteous staff, excellent service and attitude to customers, there are ATMs, only a queue, you have to wait!, 🤷💳💰🪙👝
The cashiers do not always work, you have to wait a long time, it's better not to go on Monday at all, the cashiers are also asleep, you will not always get to the hustler, but they are always polite and help solve the issue.
Excellent bank and convenient location. There is a bus stop and a traffic light nearby. Very convenient. There are practically no queue operators. As I will not always enter freely.
Courteous and attentive staff.
Competent managers answer the questions in detail and always find compromise solutions. There are queues, of course, but you don't have to wait long.
I like this department. Polite staff, polite attitude to customers. Cons there are a lot of people and self-service machines often do not work. I paid the proceeds from the LLP, they did not issue a check for 500,000, I had to wait 5 days for a refund, but I had to pay for the goods
The most inconvenient bank. The commissions are high and are charged for everything. Even for withdrawing your own money, printing out a check, just checking your funds at an ATM. In general, just touched the ATM already has to pay the commission to the bank. They serve in branches very lazily and for a long time. The homebank application is inconvenient and often hangs and constantly asks for updates, otherwise it does not start.
There are a lot of booths, and 1-2 cashiers working at the checkout, waited 15 minutes to pay the fee, the cashier not only serves but also manages to communicate with other employees.
In my opinion, the most successful department. And all thanks probably to the head of the department. She distributes employees herself during peak hours. Solves any problems in a matter of minutes. A competent and experienced head has made the department popular and advanced in the city.
It is in this department that the cash register does not work all the time and the service of legal entities is sooooo slow
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2
Ульянов Василий
Level 9 Local Expert
August 28, 2022
The service is quite fast. The staff is polite and tries to help.
But the disgusting work of self-collection and car collection. There 's always a queue ...
The attitude of the employees is normal, the last time I didn't even have to wait long, but I put 4 * for the attitude of the bank itself to our money, I tried to close the card, I couldn't immediately, because the manager transferred the balance to another card at the bank branch and didn't say that they had a problem, that I needed money in the application translate it... and although I did not use it (they updated this card to me ahead of time), they refused to withdraw the accrued annual service from me, and while they were pulling the rubber, they added the next annual service, paid 1600 for nothing, would have left this bank altogether, but the salary is credited to their card, alas.