I did not like the biased attitude towards Russians, the issuance of a card from this bank is possible only if there is an employment contract.
The question arises, does the bank intentionally create labor emigration?
If, for example, you are traveling as a tourist and just for convenience you need a cashless payment card, what is the problem?
I hope all this is just a temporary inconvenience, leaves much to be desired.
He's not answering his phone, even though it's a working day on 5.01.25. Do you have a day off today? Why don't you take your phone
See original · Русский
A
Anonymous review
July 8, 2023
Today I came to close the card, in order to close the NB card it was necessary to deposit 500 tenge, I took 1000 tenge from the caspi card and asked to change it at the cashier's desk #3, despite the fact that she was free, she did not change it, and sent me to another cashier #1, in as a result, I waited in line for another checkout for more than half an hour. I understand that we are all working, but there was no queue at her checkout, and she began to accept customers only after refusing me. I think this is disrespectful to customers, time matters, standing in line where you can quickly solve my question at another checkout. Moreover, the ticket office #1 served me in 1 min.(she changed it). I think the employee was just lazy or was in a bad mood.When I asked why you couldn't serve me, because it would have taken less than a minute, she ignored my question. I am disappointed with the cashier's attitude.
Good afternoon! I opened the card for crediting the po, unfortunately, the consultant did not remember the name in 5 minutes. Thank her very much. And I want to express my special gratitude to Asem Kazhgalieva, she helped me quickly print out the 20 bill, although it is her responsibility. 🌹🌹🌹