A convenient branch in the center, all banking services are available, the staff is more than friendly, all issues are resolved quickly and professionally without even approaching the cash desks through the efforts of consultants in the hall.
It is difficult and, in fact, impossible to perform simple operations for non-residents. When the card is closed, reissue is prohibited. At the same time, it is impossible to withdraw the remaining funds, it is impossible to transfer to another bank, it is almost impossible to open a personal account and transfer to it.
The bank's ill-considered decisions have baffled branch managers and operators. And clients are presented with a "surprise" of a hopeless situation.
After that, how can we talk about the "national" bank?
A good department, answered all questions, promptly opened the card, helped with registration in the application, an employee from the 15th window is an excellent specialist. Thank you very much.
When swift is returned through the app, there will be a fairy tale in general (at the moment only through a personal visit to the department on weekdays)
The issue of the card is free, the IIN and the address of the place of residence are required.
To open a card, Russian citizens require an employment contract. We didn't really count on it, but for the record. The department itself is pleasant, there are no queues
A good branch of Halyk Bank, responsive staff, there are not many queues. Queue by numbers, a favorable exchange rate for currency exchange! Very good location!
It was a so-so place, when I paid for communal services here, I had to wait for 40-50 minutes, a lot of elderly people who came for a pension, constant scandals that something was not working.