On April 8, I brought a parcel to Yerevan to their warehouse in Moscow. It is written on the website 3-5 days are delivered. Not for 2 weeks now. They feed you breakfast every day. They don't give you any information! Information is not tracked on the site. Terrible company, I will never send it to her again.
Terrible delivery times and terrible service. I ordered a parcel from Poland through them. Not only that, after delivery to the warehouse, the parcel was not detected in the system for a week, so after determination, it just lies in the warehouse for a month without movement. The support responds every other time with the phrases "wait". I do not recommend this company, there are analogues that work faster and their service is better. In the attachment there is a screenshot from your personal account. Today is August 19th.
Terrible service. They brought a broken parcel, yelled, said it was none of their business. The entire package was carefully rewound with duct tape. Well, that's it.