Everything is fine, except for the online store's order delivery service. Sooooo long and necessary. It is easier to find a product on the website, go to the sales floor and buy
The standard store of the chain, but the attitude to the customer was very pleased. The store manager herself came over to help sort out the search for the right product. Definitely, I recommend it
It's a great store, but the sellers are in trouble.
Once I wanted to buy a carpet hanger, it cost 2300. When the next promotion appeared and I was given a coupon with a 20% discount on the product, they told me at the checkout that it cost 300 rubles, they counted it with a discount, it turned out to be 2300 rubles
It's a disgusting store. You can wait for delivery for a whole week, they will call and reschedule it the next day. And then it will not be available what you ordered.
The assortment is mainly Chinese or something similar junk, it is simply unrealistic to find a high-quality thing and not be horrified by its price. Example: we bought a saw for a plastic jigsaw for PVC panels on the advice of a consultant in the store, the result is a damaged panel, since this saw just tore and did not cut, we took a thin Bosch saw for wood and with its help we were able to cut everything.
The assortment is large. But the prices are too high compared to KSK or Blacksteel. I don't know for sure, but the loyalty policy is clearly not up to par.
An ordinary hardware store. There are a lot of things, the price tags in many places are not clear how they are placed, and somewhere they are not at all. Clean, pleasant service at the checkout
Convenient parking location, large assortment of goods.
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дмитрий л.
Level 9 Local Expert
June 30, 2022
A large range of goods for construction and repair, courteous staff and there is also a bonus program👍👍👍
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Наталья К
Level 8 Local Expert
October 18, 2021
I'm not happy with the store. There seems to be a lot of things. There are plenty of building materials, tools, and small things. But somehow it's not easy. Finding the right price tags is a problem. Sellers don't pay attention to me, even when you ask for help. In general, I've been there twice - I won't go anymore. I will go to the "Construction site".
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Б
Больной Хромой Косой
Level 16 Local Expert
December 3, 2023
I often visit this store, he takes all my money, based on this, I don't like him much
I would like to draw attention to the almost absence of trade managers. As a result, when buying a product, irritability and nervousness begin to appear among customers. Many people can't stand it and just leave without acquiring anything.
A rude consultant. To the child's request to find the right battery, in the aaaaa format, which really did not exist in the end, there was an answer from the category: "What you can't find, what you see is a "Very "professional" approach. If a business person came up for something expensive, that's another matter, isn't it consultants? It is the different attitudes towards adults / children, the poor / elite that determine the level of staff training. . This is the bottom, guys.
2 stars for a good assortment, and cleanliness.
When there are 2 consultants in the hall, and 3 girls at the information center who cannot answer anything, it seems that this object is not a trade, but a rural household. This is not retail, this is a collective farm at its worst. Forget the way there, do not give money to a network that does not value customers, but only tries to cash in on them
A large selection of products. Good consultants, but there are few of them for such a store area. Good store navigation. Everything can be easily found by yourself, if you know what you need.
Something is cheap, something is expensive, it is necessary to study all the shops, but there is a delay of 3-5 days with the refund of money to the card 😏
Yes, everything seems to be reasonable, logical. But there are few consultants. It is required to search. In the carpet department, the goods are not visible, they are hung almost on top of each other. Probably there is no purpose to sell them))) However, the staff at the store is loyal and polite. Develop.