We ordered food for three people, only two people got their food and waited additional 10 minutes before the third person got their meal. Two side dishes took too long and did not come until after we had finished the meal. The waitress messed up and brought out the incorrect type of dolma and the manager refused to exchange it for the correct order. The waitress was great and tried hard to make us happy.
Great cafe, I really liked the food, excellent service, as we first came here, so every time we visit Gyumri we come here
The prices are excellent, the varied menu, the convenient location
Perhaps one of the favorite places of this format in Gyumri! Excellent restaurant, decent menu, below-average prices, excellent service. I really like it. Thanks!!
It's a good place! There is a shawarma to take away in the same room.
There is a large selection of local cuisine, so we liked everything we ordered. There's beer.
The only thing is that the buttons for calling waiters on the tables do not work, salt/pepper is not on all tables. An institution for locals. The price tag is democratic. Not a restaurant, but a good cafe!
I cannot agree with the bad reviews about this institution. We ate here twice, both times we were served very quickly, the quality of the food is at a good level. Friendly staff, convenient location, cozy.
Great food! We were in Gyumri for only a day, we ate here three times, everything is very tasty! Some waiters are in "their own atmosphere", but these are the little things of life - anyway, everyone is polite and friendly. Very inexpensive compared to other places. In general, I highly recommend it! A wonderful cafe
Everything that is prepared is made by professionals in their field.
It was all very tasty.
Of course, the staff leaves much to be desired.
I am sure that selected specialists should work in such a place.
We ate very tasty. The prices are excellent. I have traveled all over Armenia and here I have the best culinary experience of Armenian cuisine. The service is fast
With food, as luck would have it.
Yesterday, 07/31/2024, it was very tasty. Not spicy, salt in moderation. We ate bozbash soup, a pot of beef, khinkali, tea and desserts, bird's milk and mikado. Khinkali is sharp, but this is usually the case. Pot - a lot of soft meat. Bozbash is thin, but very tasty.
Today, 08/01/2024, it's not tasty at all, money thrown away and feeling unwell after(( The same pot is greasy and spicy; kharcho is completely tasteless and too spicy; potatoes with mushrooms - fried stale. Moldy mushrooms were found in the potatoes and in the pot, I reported it, no one apologized.
I asked - different chefs: yesterday Gayane (delicious), today David (tasteless, greasy, spicy).
Service +10%
I recommend khurjin - lots of meat, delicious pita bread, inexpensive. Hashlama with mutton, in particular, is more expensive, but there are bones rather than meat. Although I liked the taste. No cheese was noticed on the Megrelian khachapuri. Then what is the difference from Imereti, the waitress does not know. The vats also left a pleasant impression, as did the Gyumri salad. The latter, by the way, is warm.
Everything was delicious! The waitress was polite, she was not lazy to come to us once again, answered questions. If you like tomato juice, then you definitely should go here, the best tomato juice! The prices are quite affordable
Stars for speed and cost, but the food is very mediocre. We took salad, "steak" and beef tongue with mushrooms and cheese, everything was very bland, the food was mediocre. Probably, the price-quality ratio plays a role.
There was a misunderstanding, but after communicating with the administrator via email, everything was resolved and the attitude was extremely positive.
I strongly advise you to try chicken soup and coffee - it's much tastier than in the nearest places.
We ordered Imam bayaldi's eggplant salad from the menu - instead, without warning, they brought a completely tasteless mess from a jar, canned food. When we asked why the salad was not on the menu, the manager came up and calmly said that "we don't cook here ourselves."
We went to a "restaurant" called. We can eat canned food from the jar at home.
The dolma was sour.
Bottom line: tasteless and the manager is not customer-oriented at all. No apologies, no meal replacements, no discounts. Deception in its purest form and tasteless food. I do not recommend the restaurant.
We entered this restaurant, the waiters stood in a dense wall in front of the entrance to the hall and talked to each other, none of them even turned to us. We turned around and went to another restaurant with a more welcoming attitude towards the visitors.
Russian Russian The waitress seemed quite nice at first, but she didn't understand Russian well (strange for a place located on a busy square, because this language is very popular in Armenia, and there is a menu in Russian).
I asked if it was just a summer salad with fresh vegetables. The second time, the waitress replied that Imam bayaldi with eggplant was also a "summer" one. I decided to try it. It turned out to be something like eggplant caviar, that is, not at all the fresh vegetables I asked about, and not even whole ones. Well, OK, we ate this salad for two - nothing interesting tastes, but it's fine.
My husband wanted to order hashlama with mutton, and even pointed his finger at it on the menu. The waitress replied that she only ate with pork. Well, OK. At the end of the order, I repeated once again that we needed two beers, a salad, hashlama and a pot. Beer and salad were received quickly. 20 minutes later, the waitress brought it... shawarma. At first she did not understand what was wrong, then she apologized for the mistake, her husband decided not to bother and ate a shawarma. The shawarma is not bad, better than in Moscow, big, but just barely warm. And so he finished this unwanted shawarma a long time ago, we chatted, clicked on the phones, finished our beer, my husband went for a smoke and came back - but they still didn't carry my pot (meat with potatoes and vegetables). About an hour passed from the order, no one came up, dirty plates were not cleaned either (meanwhile, only a few tables were occupied in the entire restaurant, that is, the workers did not work hard). I got tired of waiting, they asked for the bill. The account is suddenly entirely in Armenian (that is, even without English). We have focused on prices. There was no pot in the bill - apparently, they just forgot about it (it is unlikely that they kindly excluded it, deciding to let us go in peace). So my dinner consisted only of vegetable "caviar". They also carried the change for 10 minutes (I repeat, customers at a minimum). Well, and a small detail: I went to the bathroom, but the entrance was blocked - an employee was washing the walls. The waitress carefully pushed him away. While I was in the bathroom, the light went out twice - the motion sensor (as a result, I had to constantly jerk while washing my hands... but even without this, the dryer hangs in such a way that, standing at the sink, you touch it with your elbow, and it suddenly starts to make noise - and it won't turn gray for long). Well, actually, they couldn't even attach a toilet seat in size - what's there to talk about?.. Of course, I do not recommend the institution.
the most important advantage is the prices. after Yerevan, it's generally very cheap and pleasant, not a collective farm. a classic tavern. I recommend it!
I ate my best Shawarma in this place! It's just great, and most importantly - affordable!!! I take it with me every time, so I can't evaluate the work of the staff. The cashiers are happy, very friendly - nice!
There is no service from the word at all. We waited 20 minutes for the waiter to arrive. She never came up, although she saw us perfectly well, and we called her. Don't waste your time on them.
09.10.2024 lunch time
The waiters did not come up for 20 minutes, although they saw that we were ready to place an order and looked at them. They just stood there and pretended not to notice.
We cannot assess the quality of the dishes, as the order was not accepted.
It is very sad, but this institution spoils the appearance of a beautiful city with such negligent service.
It is very tasty, the Alexandropol draft beer is excellent. The service is not fast, but it is not too long either. Very low prices for such delicious cuisine.
A place with a wonderful Armenian cuisine, there is a terrace. Excellent service, delicious authentic food. The service is good. One of the best catering places in Gyumri. It is definitely recommended to visit.
The place is great! There is a lot of choice for families with children. The salads that we tried there were asked to make with us as well. Everything is very tasty, the prices are adequate. The service is good, but long, but we haven't had a quick lunch yet in all of Armenia.
Good evening, I want to share the story of how we ordered food in Hatsatun, it was late at about 23:00, maybe more, my boyfriend decided to order himself mashed potatoes and cutlets in Kiev. We took it with us, we waited for about an hour, took the order, arrived home, opened the container, a black hair was sticking out in the puree, we decided to throw it out and try the cutlet, the cutlet was completely raw and not edible, after that day we do not order anything there.
Compared to other gastronomy establishments in Gyumri, the tavern pales. Normal ordinary greasy food, which is not brought very quickly. But it is quite possible to eat and have fun
Sooooo delicious and inexpensive! It's not the first time we've come) We took khinkali, ikibir, imam bayaldy, soup, shish kebab! Everything was great! There are draft beer Gyumri and Alexandropol, coffee, fresh drinks. There are sockets. Some of the best khinkals in all of Armenia!
Orders take a long time to wait, of course, plus the quality may not always match your statements) and so a good institution and one of the most popular in the city, the prices are standard for this city, not high.
They serve for a long time, drinks are not brought immediately. Sugar is not offered with coffee. The dumplings were brought cold. Impressions of this "institution" are not very good, to put it mildly. I advise you to improve the service and quality of service, hire more professional and friendly waiters!
It's been 53 minutes since I ordered and all I got was an empty plate. And coffee. which I had to go and remind them to bring it. Instead of a liter of lemonade, they brought a 300 ml cup
After 55 minutes, the barbecue was brought
Delicious and cheap. Be sure to take a tan - they have their own, it's divine ambrosia. The staff are a little tired, but this is expected, the place is very popular
The service is disgusting. They brought broken glasses of 3 different types for six, although the order was the same. The glasses are not wiped after washing. They didn't wait any longer, took the food and left. The food is average.
We came on the recommendation of friends and did not regret it. It is very tasty and inexpensive. Assorted cheeses, chicken kebab, vegetable kebab, beef tongue, flatbreads, four glasses of wine — all this came out about 6 thousand drams. A tastier and at the same time more budget-friendly place has not yet been found in any city in Armenia. In general, I advise you to visit.
the Gyumri dish of beef tongue with mushrooms, tomatoes and cheese is very tasty. they brought everything quite quickly, but the service is not very friendly. the prices are humane, in general the place is pleasant
The food is delicious, hearty and cheap – the best tabouleh that I have tried, excellent khurjin, tolma is also good.
Maintenance is not necessary one time at a time. Most of the time everything is fine, but it happens slowly. It happens that something is not available or that the device for paying with a card has "gone for delivery".
A very nice place with a lovely lovely waiter. At first I thought that the prices were in rubles😅😅😅
By the way, lean dolma is sold cold, but if you ask, they will warm it up for you 😅🥰 The portions are quite large