the staff is not very careful, my passport flew everywhere, it doesn't work very well, the package is not heavy, but they kick it as if it weighs not 4kg, but 15
There is a constant problem with sending emails, which causes the service to deteriorate, the employees are good, but they constantly come into conflict with customers due to a software problem. the device for issuing receipts in the queue turns on before 5.30, at the same time the branch closes at 5.30. an illogical pattern is that people wait for a long time with receipts, but they are not served after 5.30, as the working hours of the employees end. Depends on what they're doing.:
We have your package, but I won't give it to you - our program doesn't work!
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Polina P.
Level 6 Local Expert
December 25, 2024
I got a package kicked out of the warehouse. She drove across the floor all the way from behind the post office door to the pick-up counter, pushed by the foot of a post office employee. The weight is 3.5 kilos.
Very friendly staff. We immediately got into the situation, organized everything as it should be . She asked me to call in advance to warn you when the registered letter will be delivered. We wrote down the number, we warned you an hour in advance!