A good bank with good conditions . I opened the card pretty quickly, the office is big and cool. But the service staff suffers , they sit chewing gum at registration , parking is generally out of the question . There is really nowhere to put the car , there is a parking space in the back , the guard does not know how to talk normally
The staff and service are normal, the bank's services are not at a high level, they are developing and offer more convenience to customers. Sometimes there is a lot of queue and you have to wait a long time.
I have been served in this bank for 3 years ! We promptly solved the problem with the ATM that chewed the card. Various promotions and sweepstakes are often held . The staff is friendly!
A good bank. One of the first banks that introduced the concept of a virtual wallet and created the opportunity to conveniently perform banking operations from a mobile device. Conditions for deposits are good.
Although lately I have noticed changes in service and attitude towards customers. Yesterday, 15% of the bills were not accepted from me because they are "defective". The cashier considered the defect to be literally a dot from the pen on the bill, another bill had a hard-to-spot spot. Although, according to the government's decision, banks must accept banknotes. The cashier refused to accept them, arguing that she would be fined if she accepted them. The most interesting thing is that I withdrew this money from this bank months earlier :)
The service at the head office is always excellent.
An electronic queue for all types of services, a large waiting area, and a large number of operators. The operator will also tell you about the deposit, and the employee of the cash desk will replace the currency.
They receive clients without a lunch break, which is very convenient!
Of the disadvantages, as everywhere else, US dollars will be examined very carefully in case of exchange and may be asked to be replaced, although these bills are neat and there is a slight scuff, and they are issued at a nearby bank / ATM.
Also, if you arrive by car, there will be big problems with parking. The real nearest place is one street to the left near the Central Bank in the parking lot.
It's all good.
You come, there are no huge queues.
But you take a coupon for every service. The receptionist is friendly. The guards are good.
A huge hall, spacious. The air conditioning works well.
There are water cups. It's not funny, but it's not everywhere.
The cashier solved my question about changing dollars, for which I thank you.
But I was refused to apply for a loan. After explaining that you need a residence permit and a permanent residence permit. I am not a citizen of the Republic of Uzbekistan. But I have been living in the Republic of Uzbekistan for more than 2 years, I am extending my temporary registration, I have a permanent job in a decent company. It's a pity that they refused.
Overall, I liked the bank.
It is located in the center, it is convenient to get there, near the metro. I changed the currency there, the exchange rate is good. It is comfortable inside, air conditioners work, there is a cooler with water. The only thing was, there was a big queue, but maybe I just got there like that
The system is not set up, on a weekday there are 4 operators for a huge flow of people, only 1 of the 4 operators works, the rest pretend to work or even leave the workplace. The checkout department is terribly unpleasant, always dissatisfied and angry, they communicate as if they went to their house without a call! People are sitting in line, and employees are just drinking water, laughing, talking, doing everything except work! That's how they lose customers. I DON'T RECOMMEND IT TO ANYONE
The bank's employees are polite, neat, I liked the ones who stand at the reception, excellent service, the operator who serves in the fifth window is just a good fellow knows his business 100% so the girls keep it
We've been together for a long time. The location is so-so. The course is normal. The application is weak. A good percentage on deposits. The opening, restoration of the map, is very on the level. Helps out on a trip🤙
Assalom allekum or good time of the day dear readers of this review. She provides customer service to the bank promptly. We tried to answer and solve all the questions. Well done
The commission rules are not clear. Because of a small seal for $ 100, they want to withdraw 5% of the commission. I constantly used this bank, and for the first time I encountered it. When I said that I received this money from you, they said "you need to check carefully." Super system, if the client did not notice, then you can slip the currency, which will pass only with a commission 👌🏼 Bravo!
I closed my account there a few years ago. At all. At that time, I did not see any prospects in comparison with other banks. I don't know what's going on there right now
One of the few banks where they know the value of time, experienced specialists will quickly help solve problems of any complexity. The most important thing is not to stand in line for a long time. Everything is great
This bank is similar to TBC. There are no answers and they lie at every step. A person who has never taken out a loan is told that he has a bad credit history. I advise all clients of this bank to change their bank.
Today we wanted to ask about opening a checking account with a receptionist. When we approached, she was talking on the phone. We waited for her to finish. Then, before we had time to say two words, the phone rang again and, interrupting us, she answered the phone as if we were not there. For example, I wanted to open an account in this particular bank after such an application, I will not do it.
Excellent service, good attitude towards customers.They talk politely and explain in detail that there is no queue like in other banks.I would like to have more such workers
The employees at the checkout are very slow to work. I have paid for the car contract several times, managers know the approximate date of the contracts, why not increase the number of employees on this day
Beautiful outside, Beautiful inside, Very helpful staff, Especially if you are lucky, you will be met by a very Kind and Neat guy who will help solve your problems at the Bank👌
I am not very satisfied with the bank's services, the loan application was issued after approval, I had to wait a very long time, the system was out of order