Heart of Gold Hostel Berlin
5 reviews
September 12
Everything was fine and I wanted to leave a good review. However, after the checkout, I left my backpack under lock and key, which I was given a 10€ deposit. Later, I returned, and my backpack was without a lock, just lying on the floor, without protection. At the reception, I was told that someone else's luggage was attached to my wire and they had to break my lock, the deposit would not be refunded. That's how my luggage was lying on the floor near the exit, having no protection, and I paid 10 euros for a cheap Chinese lock, the price of which is $ 1. It's very unpleasant.
(When I was clinging to the lock in the morning, there was a huge mountain of luggage and all the wires were busy, I looked at how others were clinging and did the same)
09/12/2024 at 19:30
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December 6, 2018
A great hostel for the money. In the very center, within walking distance from the main attractions. Friendly staff! Good service. Clean, tidy, calm! I definitely recommend it!
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1
November 10, 2018
Great location. A wonderful hotel. Responsive staff
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1
November 12, 2019
Great atmosphere at the reception
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1
July 9, 2020
Great hostel!
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