We are regular visitors to the Helix branch at 185 Independence Street. However, once again, the whole impression of the trip is spoiled by the attitude of a pleasant-looking, but unpleasant young blonde girl at the reception.
He constantly talks through his teeth with visitors (whether it's morning, afternoon or evening; Monday, Wednesday or Friday), rolls his eyes, does not provide information about the readiness of test results, does not paste information on test tubes in the presence of the customer, gives the barcode for the drink to visitors every other time, there are no clean pens to use, he does not provide advice on completed tests (i.e., we find out directly in the blood donation office that the analysis can be extended and routine, neither we nor the specialist who takes the blood, it is unclear which payment was made for), does not greet.
A very unpleasant aftertaste remains for the umpteenth time from this service.
We hope that the Helix management will find a way to improve the mood of this beautiful girl and she will delight visitors, if not with a smile, then at least with polite communication.
I applied to the department at Independence 185. The staff was very friendly and friendly, after taking blood, they offered coffee and gave fruit puree, the tests were ready in a few hours. I left a very good impression, many thanks, just well done!
A great point. The location is convenient. The staff is excellent. The quality of service is excellent. The results come quickly. The prices are reasonable. In general, this is the quality standard of the laboratory that everyone should strive for (I can't wait for them to be able to work in state clinics as well)