Hello. I really liked the laboratory. The staff is polite and smiling. The queue is 2-3 people.Clean, neat, even the handles are processed after each (surprised)after the analysis, they give a tasty treat. You can have a free hot drink of your choice. Children are given a balloon. Only positive emotions, I want to come back after such a service! Thanks!
Unfortunately, a visit to the laboratory on 02/04/2025 in Gomel on Krestyanskaya 1a left negative impressions. If you don't have enough time, it's better to choose another one. The queue for registration, the queue for tests. If it wasn't for Promtransinvest, which has already transferred money for the tests, we would have gone to another one, it would have been faster. It turns out that you can wait an hour for an analysis in a paid medical center.
I had to contact the HElix laboratory to submit a large list of tests to my child.Faced with the inattention of the employees, I had to make an additional order because they missed one indicator.We waited 11 working days for another analysis, plus 5 days off, as a result, we waited 16 days.But that's not all, the analysis that was expected for 16 days did not come, despite the fact that the money was paid.It turned out that the analysis was blocked due to the holidays.(The analysis was passed on 12/14/2024, the result should have been on December 30, 2024).They offered to retake it again.But no thanks.I have no desire to contact this laboratory anymore.