There is only one negative impression of the laboratory...They came with the child at 10.30, they did not pass the tests until 12, they did not even have time to register.I understand that the hype was decent, but there were only 3 children.It's probably worth giving small patients a break.It is physically and mentally difficult for them to prepare for blood donation .Neither I nor my friends set foot in this laboratory anymore.
As well as everywhere where medical services are paid: polite staff, quick queues, they gave a coupon for coffee (the device is there) and baby food. The result of the analysis was already sent to the post office in the evening
It takes sooooo long to process the documents at the reception! You'll never guess how long it takes to arrive in time to get to work or transport!Sometimes you even turn around and leave without passing the tests. Among the advantages: coffee after the tests and the cost of some tests.
The attitude towards customers is correct, the staff is friendly, the service is at the highest level. An ideal place for testing. There is always an opportunity to take advantage of promotions.
There was a long queue at the time of contacting the laboratory. I had to wait more than 15 minutes. Among the advantages: they offer coffee from the vending machine and treat you with a puree after analysis
I took tests here, very convenient and fast. After that, they offered free coffee and apple puree to restore strength :) You don't have to come for the results, everything is sent by email. The results go along with the transcript - the norms and my values are indicated. If something is above / below the norm, it is highlighted separately.
The staff is always very friendly. The test results are being prepared quickly. It's very nice when, after passing a blood test, they treat you to a delicious snack and coffee
Long wait to the registrar (there were 5 people in the queue, I waited 25 minutes). At the same time, there is a consultant girl and helps to choose a coupon, where there is nothing to choose.
They missed the number at the reception twice and refused to accept it, saying take another number and wait another hour. There are no questions about the analyses themselves, but it did not work out to get to them in 3 weeks.
It's a great lab. Polite staff. We answered all your questions. We selected the best option, according to the complex of passing the analysis. .!!! Fast service, despite the fact that there were people. I didn't stand for a long time. While we were processing the documents , we managed to tell about the shares 👌
I really liked the laboratory. Treating clients like family, very pleasant and polite staff and excellent specialists. When they came, they took a coupon and immediately went to take tests. After that, the child received a puree and a ball, as well as tea and mom coffee. The results came to the phone quickly, which is very convenient. thank you very much!
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Алиса Рейнар
Level 8 Local Expert
February 9, 2024
Good reception service. Nice employees. Competent specialists. I recommend. Everything is fast and clear. The tests are ready at the agreed time, sometimes even earlier.
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Helen
Level 6 Local Expert
May 28, 2024
I have been in this laboratory 5 times for the entire time of their existence. The level of service and comfort is at an altitude. One disadvantage is that it's still expensive, not everyone can afford it. I go there if I need to do an analysis, which is not done at the clinic for free.
The attitude towards customers is just a cannon, there are a lot of people in the morning, almost no one is closer to lunch.
Donating blood, for example, does not hurt, all the equipment is new.It also bribes with a free coupon for drinks, and also gives you a tasty treat.
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Dom
Level 12 Local Expert
December 3, 2023
Excellent service with pleasant service and staff, but still, they would not put erroneous data with analyses (rarely, but rather suspicious coincidences that can be attributed to chance. Although after these mistakes, for some reason it turns out that a person has cancer, respectively, it is necessary to run quickly to retake the tests and where? Of course, to this laboratory because it is urgently needed). Everything is mobile and as simple as possible!
It's a great lab. It is located in the city center - hence probably the queues in the morning. It's expensive for an ordinary person, but you don't have to wait for the opportunity to get tested. The inconvenience is the third floor of an old building. What is very pleasant is just the excellent attitude of the staff
Nice staff. The service is at the highest level. They will always prompt and recommend you if there are any doubts and ignorance. They do not impose unnecessary things.
The attitude towards the client is friendly. I really liked that there is a consultant standing next to the electronic queue and provides guidance on visiting issues. The results are sent by e-mail. Which is very convenient. Well done, well-organized work.
Thank you so much for the high-level service. The attentiveness, politeness and literacy of the staff aroused great confidence in the medical laboratory. I am very willing to use it again if necessary.
My favorite laboratory, they quickly and efficiently take an analysis, the medical staff is polite and pleasant, delicious coffee and a yummy treat for each client. Thank you, you are the best)
A laboratory of a decent medical level. Everything for the client, a wide range of services. Of course, as sellers of services, every time they try to "advise" something additional that you don't need at all, but this is not a problem.
A convenient opportunity to remotely get the results within the agreed time frame.
Pleasant staff, a wide range of services, clean and tidy room. A sweet gift after taking a blood test. Good service, there are discounts from time to time.
A normal laboratory. But often queues, as the organization of the work itself is lame. People are also standing in the corridors. Annoying advertising organizations are also allowed. There is already so little space, so, for example, a representative of the bank is still sitting and issuing Halva cards.
I like the laboratory: good service, fast and accurate results by e-mail and mobile, coffee and sweets at the end of the procedure as a gift. The only drawback is not a very convenient location
It is located on the 3rd floor without an elevator, you need to put on shoe covers at the entrance (free of charge), an electronic queue, it's too expensive for me.