A good laboratory, results are always prepared quickly. They take tests very carefully, as a person who is afraid to donate blood normally. Thanks to this laboratory, I walk boldly. But of course there are queues, but it's worth it.
For the second time in a row, we did not find an online order, of course, there is no sense from it, but it is unpleasant that such a large network, and such banal shoals. Due to the large number of people in the morning, two people were admitted simultaneously in one (!) office, where the second person, as a poor relative, donated blood in a corner on a child's chair. With the same attitude, you can go to the state clinic for free.
A visit to the Helix medical laboratory at Euphrosyne Polotsk 1 leaves only positive impressions. You don't have to wait long. They were quickly served at the reception, and immediately invited to the procedure itself. It is always difficult for me to find veins, but the girls coped superbly and it should be noted that there are never bruises on the arm after an injection. A very nice bonus: delicious fruit puree and a cup of coffee. The tests were ready before the specified time and sent by e-mail. And of course I can't help but mention the prices, they are very affordable. There are preferential services and discounts for certain types of tests. Everything is at an excellent level.
I have been using the services of the laboratory at E. Polotskaya 1 for many years. Everything is always very fast, professional, and high-quality. After the visit, there are always only positive emotions. The staff is always very polite and competent. It is also encouraging that the tests are most often ready even before the specified time.
I visited this laboratory on December 12th. There are no questions about the analysis, except that the urine sample must either be collected in advance in a flask, or tinkered with on the spot. The girl at the reception is not as customer-oriented as possible, it seemed that she came to her house for tests, and not to the laboratory.
The most beloved laboratory. The staff is always friendly! And very kind honey.Sisters, this is very important for children. We are pleased with the discount and bonus system!
excellent laboratory. I use it repeatedly. polite staff, sometimes fast (very fast), sometimes slow, but it depends on the number of visitors, not on the work of the staff. 5 out of 5 ). I will continue to use it!
Maria Zhaludova is always attentive, positive, friendly, competent! Visiting the laboratory at E. Polotskaya is always a pleasure. Everything is organized clearly and deserves high praise. Thanks!
Today I am extremely saddened by the visit to the medical center in Minsk, E.Polotskaya street. We came to my son to take an analysis from Vienna, we are taking an analysis from Vienna not for the first time, there were no problems. But today it was a horror. On two attempts, they could not take a 3-year-old analysis. They tortured him and the child got stressed. Now we will have to rebuild the trusting relationship between the child and the medical clinics.
I would like the staff to immediately assess their capabilities and honestly answer, yes, I can take a child or not, I will not have enough experience. So that children do not get stressed and do not feel fear before taking tests. And after all, the staff did not even apologize for the stress, neither to the parents nor to the child!
I've been here a lot of times. Convenient location, there is a place to park. Polite staff. And the most important thing for me is that they always hit a vein the first time (I have a problem with this), no bruises! And a nice bonus - coffee as a gift, and something delicious for children. There may be a queue early in the morning, it is better to arrive after nine if possible.
Today , on 16.01, I came to take hormones , obviously a very "attentive " administrator punched the wrong hormone , there were only three of them , how could I mess up ?? And now go back to retake and pay for the right hormone
The day before the analysis, I went to the point to find out the cost and how to take it. The next day I came to take the test and it turned out that these tests are taken until a certain time, which of course they did not tell me yesterday.
Today I visited the branch on E. Polotskaya 1, I am very pleased, a friendly administrator greets me from the doorstep, qualified advice at the reception, all kinds of explanations and goodwill. Special thanks to the nurse from the manipulation room, who took blood (unfortunately, I did not remember the name) - such a professional in his field, took blood in a matter of minutes, hrt after CS and maternity hospital there was not a single vein left, constantly wondering if it hurts me. The sweetest man.
Well done, keep it up! Yesterday I passed complex tests and the next day we came to the post office, well done! The staff at the reception and the doctors are the best!
Wonderful attitude to customers, I think the prices are quite acceptable. The staff is polite, if possible, the tests are done even earlier than the specified dates.
I was there at 11 a.m. There were no queues. Everyone was polite and friendly. They gave a coupon for a coffee machine and after blood donation they gave an apple puree
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Павел Минский
Level 6 Local Expert
December 14, 2023
The terrible work of this medical center!!!
I took tests at this center for about two weeks.I needed to be tested for hepatitis C, an employee offered me an analysis to identify it.After 5 days, I received a result in which it was written that I have hepatitis C. I came to the center to find out more about the result.
And then a miracle happened, a helix employee told me that the way to detect the virus was not entirely accurate.She offered to give me a PCR test with a more reliable way to detect the virus.I passed it the next day.Five days later, the result was ready, and there is no virus in it.
The question to the helix management is why you sell your services that are not initially accurate.Plus, I spent money for the first analysis, while I lived for a week with the unpleasant feeling that I had hepatitis
The other day I took tests there for the first time, I liked everything very much, excellent attitude to customers, the staff are polite
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Andrei B.
Level 11 Local Expert
February 13
Pleasant service, fast, work on weekends, convenient opening hours, convenient location, convenient notification system for the readiness of results via SMS and email. What else do you need from the laboratory? Nothing.
Good afternoon. I was pleasantly surprised by the coupon for free coffee and fruit puree after passing a comprehensive blood test. It was serviced by insurance. The results were seven hours later on @.
Everything is fast and high-quality. With very bad veins, blood was taken painlessly and quickly. As a gift after the analysis, mashed potatoes, coffee and a discount coupon for apartment insurance
Great. Quickly. Clearly. Discounts if the record is online. The test results are sent to the mail as soon as they are ready (they were sent to me within 2 hours), then they sent general information on all the tests. The summary. Everything is clear..The values that need to be paid attention to are highlighted (overestimated or underestimated values from the norm) thank you ❤️ for your work!
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Rostislav Chanov
Level 7 Local Expert
June 29, 2022
I have repeatedly used the services of this laboratory for six months. The staff is polite, works promptly and professionally, and the service is fast.
Yummy things after passing the tests are especially pleasing :)
Thank you. Everything is clear and accessible. The child is happy and so are the adults. We will continue to use the services.
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Ася
Level 6 Local Expert
August 19, 2022
Very tasty coffee, although it costs a lot to go for it.
But seriously, it is a very pleasant center: I did not get in line on weekdays and weekends, the most polite and understanding staff. They will explain everything and, most importantly, help, which is important for me, since I always feel bad when donating blood. Thanks!
Of course you like it, they will tell you everything, do everything, send you the results, also coffee and even press the button! I would have walked and walked )
The staff is attentive, but the doctor is a very kind and pleasant woman, unfortunately I did not recognize the name, the location is good, clean and they serve coffee)
I really like this particular point of Sinevo. How much does it cost to drive, then I get on a queue of a maximum of 4 people and then wait for a maximum of 3 minutes)
Good morning, I visited the laboratory in the morning, there is a huge queue, There is only one administrator. I go to the laboratory because I don't want to sit in huge queues, but it turns out the same thing.
I was extremely disappointed to visit this medical center. At the same time, all the claims are against the administrators, the queue, then the girl who misstated her personal data and when I asked to correct it, she replied that it would no longer work. Supposedly, the corrections already made will be displayed next time, but now it is. Bottom line: I have the results of a study on someone else's last name in my hands.