I have used the services of this laboratory several times. Basically, I like everything. I've never been in a big queue. But there is always at least one person, people of different ages use it! The staff is good, friendly, they know all the analysis complexes (personally, I was offered a complex instead of my list of analyzes and it turned out to be cheaper). And also, after passing the tests, fruit puree and coffee (tea) are given.
The maintenance and service does not match the Helix level. A regular customer. Previously, I took tests at more than one of the points in Minsk. The difference in service is heaven and earth, in favor of Minsk. Some employees lack a little respect for customers. Unfortunately, there is no desire to communicate there anymore.
It's a great lab. Professional consultants. There is a very large selection of blood tests. The prices are reasonable. Prices for some services are lower than in Sinevo .
It is better to arrive at 9, there are almost no queues; at 8 in the morning you will have to stand. The staff is friendly and friendly. The blood is taken well - he never left with a bruise, everything was OK with the child too. After blood donation, everyone is given a baby fruit puree
Terrible drawing of blood from a vein. The child (4 months old) was assigned to take biochemistry and general analysis. I did not go specifically to the clinic because they also took it terribly there. I decided to pay. They could not take an analysis for 30 minutes, they took 2 times the child had already screamed and hoarse. It was necessary to take 2 test tubes could not be taken, as a result, the general analysis was not done at all, although it was a priority for me. They tortured the child, and I also paid for it. With such pleasure, I could take it in an ordinary polyclinic. Note to moms, go to the polyclinic, the same thing happens, only you will not pay money for it, the child will suffer and you will also pay money for it.
There is an eternal queue, one cash register works, and when 2 works too slowly, when you need to be fast, because you are late, you stand in line for 30 minutes, can you already think of something to improve?!
How can you not get sick when there are 50 people in the room?
I always place an order online (and it's 5% cheaper and you don't have to stand in line). Specialists are well versed in everything, if available, they always offer a comprehensive examination (criteria for analysis are well drawn up). They take it well from a vein (no after hematomas, etc.), and the yummy after gives an additional incentive not to be afraid of injections
I tested my son for 6 months. I was satisfied with the visit, the staff was friendly, they served out of turn, the baby was distracted, they quickly found a wreath, which I couldn't even see in lenses)))) we were pleased with a tasty treat and a balloon, so the baby forgot about the procedure instantly! I recommend
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Дарья Куйбедович
Level 2 Local Expert
November 5, 2024
I really liked everything!
It's just that the queue is big, and it's a long time to stand(
The results of the tests for G and M antibodies do not correspond to reality, a complete deception. My relatives and I took a blood test for antibodies on the same day at the Sinevo laboratory and at the city hospital. It's negative in Blue, positive in the hospital. I offered the representatives of the laboratory in Pinsk to reanalyze at the expense of the laboratory and was very surprised by their refusal. The laboratory performed its duties poorly. I do not recommend using the services of the above laboratory.
They tested the child. The child did not even notice this) and at the end there is also a pleasant bonus for the child in the form of a ball and sweets) the staff is friendly
I have applied several times, everything is always at the highest level. They will show the price list, tell you everything in detail, explain everything from and to.
There is no clear answer to the question about the coronavirus test. For some reason, the phone was hung up for the first time. The answer after the second attempt