Cultural service, qualified staff, no queue, both at the reception and for analysis, prompt sending of research results by e-mail.A nice bonus is a delicious baby puree as a gift after donating blood from a vein for analysis. It is relevant if you consider that blood is given on an empty stomach) It is also nice that this laboratory has a discount system for certain categories of citizens.
It's a wonderful place. A neat place, highly qualified, attentive and friendly staff. The quality of services is at a very high level. There are no queues, you don't have to wait, and they gave you a puree after the tests, plus they gave you a barcode for a drink from the device, given that you need to go on an empty stomach, it's just over caring.
I will definitely come back and recommend this place to all my friends and acquaintances.
Gone bad
I've been doing tests for a very long time. No, the specified maximum deadlines are not violated, but they are sent exactly at the maximum time.
The period is also not small - 5 working days, excluding the day of the fence, And if you exclude the day of the fence, then no matter how you turn it out with two days off, a total of 7 days for the detection of pneumonia infection in a child.
Two identical analyses were given to 2 people: one result came after 3 days, the second after 7 days. So the long execution time cannot be explained by the overloaded laboratory.
If the analysis had been performed for an adult, I would have passed it again in another laboratory long ago, but stabbing a vein again to a child is not the best idea
These 7 days you have to sit helplessly waiting for the test results, not knowing whether to give the child a strong serious antibiotic ..
The results came at about 17.00 on the last maximum day. But it was still lucky, they could have sent it at 22.00 (they said in tech support). And which doctor will I get to after 17.00 or 22.00 on Friday?
At the same time, the support service told me that such a long time is not some kind of emergency situation, but this is a normal practice of their work (it seems that tests are not done on all days), when the results must be waited for the maximum number of days
However, it should be noted that the blood was taken from the child well painlessly. The support service politely responds to something pretty quickly, but they can't speed anything up...Wait…
The delivery of electronic results is also a separate issue:
the result came by email, but SMS and Viber alerts came 1-2 hours later. But by sending SMS about readiness, you teach yourself not to look at mail. Updating the page of analysis results by QR code and web code does not provide updated information at all. So write about it in big letters on the same results page! That is, of the 4 duplicate notification systems for the arrival of results, only one worked on time, far from the most obvious for constant monitoring with the eyes.
As a result, we will look for alternative places for testing