This modern medical center has all the conditions for the convenience of patients. Queues are minimal, and the tests are carried out quickly and without unnecessary delays. For convenience, there is an Internet site where you can easily track the results of your tests.
After blood donation, patients receive a free ticket for a coffee machine, and meals are provided for children. The center has a wardrobe, sanitizers, a TV and a corner for children with coloring books, which makes staying here comfortable for the whole family. In addition, free shoe covers are provided, which emphasizes the care of cleanliness.
I took tests in this laboratory, honestly, I was satisfied! The staff is very polite, they talk politely, explain carefully. At inexpensive prices! They also give you a free coffee coupon and a baby puree in addition! In general, I give 5 stars, I am satisfied, in the future, if I have to take any tests, definitely the Helix laboratory!
I left Helix in Baranovichi under a great (unfortunately negative) impression
Natalia Simakovich's complete non-personal service at the reception, inability and unwillingness to communicate with customers and unwillingness to answer questions.
A pre-made online order with a promo code was canceled, the woman could not clearly explain how and what needed to be done, she answered all questions with some kind of passive aggression, I left with a sediment and under a bad impression (the order was disbanded, the promo code for the order of 200 rubles was not applied, Natalia's boorish attitude)
After the visit, I decided to come up again to find out everything that was unclear to me
When I asked about the discount and promo code, a woman appeared at me with the words "look at the cameras"
In comparison with the communication of the administrator, the blood sampling was as comfortable as possible, there was a very pleasant and likeable woman
I'm shooting 2 stars, because I really didn't like the service at the reception, it's very unpleasant!
The reception time is 13.08 at about 11:30
It is a great request to have a conversation with this woman about her work and competence.
Judging by previous reviews, Natalia has problems communicating with clients.