I visited this branch on 11.01.25, I was super satisfied! Firstly, I really like Helix, and secondly, this branch is in no way inferior to those where I applied earlier. Everything was done quickly, there were no problems, they gave recommendations, a treat (special thanks for customer orientation), and the blood was taken painlessly and quickly. And there was no queue at all. And I got the results day in, day out, wow! I recommend it!
I visited this branch twice. 09/24/24 I was tested for STIs and kvant-21 at the station of the paramedic M......h V.M. She underwent the same procedures more than 10 times throughout her life with minimal discomfort lasting seconds. This time I was "scraped" for about 10 minutes, changing a lot of tools. And the specialist herself, and after that the customer service called it "thoroughness", but for me, it's cruelty. During the procedure, blood began to flow (this had never happened before), which could affect the results of the tests. 4 days of spotting and discomfort in the lower abdomen.
The branch administrator does his job normally, but communicates rudely.
I was expecting an elite service in an elite area. I was wrong.
Waiting less than 5 minutes on a weekday morning, quick check-in at the reception. The staff is very polite and considerate. I am pleased with the little things in the form of free coffee and delicious treats after blood donation.