I visited this branch twice. 09/24/24 I was tested for STIs and kvant-21 at the station of the paramedic M......h V.M. She underwent the same procedures more than 10 times throughout her life with minimal discomfort lasting seconds. This time I was "scraped" for about 10 minutes, changing a lot of tools. And the specialist herself, and after that the customer service called it "thoroughness", but for me, it's cruelty. During the procedure, blood began to flow (this had never happened before), which could affect the results of the tests. 4 days of spotting and discomfort in the lower abdomen.
The branch administrator does his job normally, but communicates rudely.
I was expecting an elite service in an elite area. I was wrong.
Only negative emotions from visiting this Helix department. The place is very passable, but there is one administrator and one laboratory assistant. The administrator is slow, never finds clients in the database the first time. Everything is happening very slowly. The laboratory assistant does everything in her power, tries to take tests quickly, there are no questions about her work.
An inexperienced female employee is working. Taking blood is very bad. He can't. After her, all the hands are blue and the veins are sore. This is despite the fact that my veins are perfectly visible, and I have never had such problems anywhere else. It happened not once, but 3-4 times. And it is with this employee.