Hello everyone. I have already reeled in about 17,000 mileage on this carsharing. I don't even consider other carsharing, only if there is no car nearby and you need to get to it somehow ;) In fact, it is striking that at the lowest prices on the market, they also have the most adequate service. These guys obviously know a lot about customer orientation:
- clean and well-maintained cars.
- Round-the-clock support, with answers sometimes, in a minute of treatment.
- Yes, and just a human attitude.
Of the minuses, there is probably nothing to note, nothing comes to mind.
The only thing is, there are a couple of wishes or something:
- Make it possible to extend tariffs independently. Firstly, it is more convenient, and secondly, it will reduce the load on the TP.
- Reduce the minimum age for renting trucks by at least one year. I don't know about the others, but in my 20-22 years, I have already faced situations many times when I needed to transport/deliver something bulky and had to use Ya.Delivery. You pass by experience, but not by age (
And so, everything is just super!
After getting my license, I immediately started carsharing and a week later I stopped exclusively at Hello. Reviews about other companies and people's experiences left much to be desired. And for more than 1.5 years of almost daily driving and more than 1000+ trips, everything is fine. Yes, there were uncomfortable moments with the app, but everything was not perfect in this life, everything was solved very quickly. I am delighted with the support, sometimes I messed up with the completion of the lease and they made concessions to me. In short, this company knows a lot about the approach to customers. I still respect the service and want to continue using it.
I tried it recently, everything is clear, everything is transparent, simple interface, excellent parking, parking places are also satisfied.
Worthy rent