A very good pharmacy. The assortment is very large. Prices are also normal. In principle, all pharmacies of the Hippocrates chain are very good. But there is a choice here, and prices for some medicines are lower
I do not know any other pharmacies in Astana except the 38th in the Republic. The necessary medicines are always available here. They work around the clock, a convenient reference for finding medicines, they also have a computer for self-search. I can't say that the prices are expensive, there are both cheap medicines and expensive ones. The staff serves well, gives advice on taking medicines, selects analogues! The only drawback is queues. In the afternoon or in the morning, you have to wait a long time here!
I ordered medicines online and paid for them . about an hour later, they called and said that the order was ready and could be picked up at the 6th window. When I came and went to the 6th window, the employee said that the window was not working, that I had to pick up the order in any other window. I turned to another window, where they told me that orders are issued only in the 6th window. And only when I turned to this 6 window again, I was still given an order. And they always have to run around the pharmacy first to pick up the paid goods
A large Pharmacy, previously considered Central. A large selection of medicines, reasonable prices. Of the cons, there are almost always a lot of people.
Hippocrates pharmacy chain bought medicines, but the next day, when they returned, they did not take them back, even upon presentation of a fiscal check, I had to quarrel with them and even went to the chief of the.I explained all the situations, ate-ate on the phone, handed over the medicine back, took away 3600 tenge of money, this is so much time swearing, swearing with everyone and then took the medicine. I mean, consumer rights don't work for them, it's sad that even 16 hours have passed since the purchase of the refund medicine, and if 2-3 days they don't take them at all with a fiscal check. It is necessary for the Ministry of Health, the Pharmaceutical Control Committee of the Republic of Kazakhstan, to conduct a thorough check in the field of the rights and consumers of customers. It is very sad that the law of consumers does not work in Kazakhstan for 15 days of return., medicine and the health department of the city of Nur Sultan (Astana) themselves are lame.
A very good pharmacy, the prices are not too high. The staff is polite. Thank you girls for the work on any medicine, they will give explanations and advise a cheaper analogue
I found the right medicines and doctors' referral here, there is also a good staff here, in summer it is quite good here, in terms of air conditioning, that's all I can say, and there are also a lot of necessary medicines
There was no necessary medicine. But the pharmacist helped to make out the doctor's handwriting in the prescription. Showed the existence of the drug on the Internet.the search bar
however, it turned out that not all medicines can be found here...the main Hippocrate of Astana. The Republic of Bogenbai Batyr crossing. they used to take a ticket to the queue, now it's a live queue. The service is good
The queues are just hellish!In the window without a prescription, I just came up to clarify the availability of medicine, so as not to waste time waiting in vain, they almost devoured😂
Terrible service, what kind of pharmaceuticals? Where are the girls who worked 6-7 years ago? There were competent, attentive pharmacists. What happened to the pharmacy?
The ticket offices are not open for everything that takes time. If you don't come in all the time, you'll be shouting and swearing.What's the reference there for, I don't understand?The pharmacists are great, they know their business and will explain and tell you everything in detail. Prices for medicines are normal
It is very convenient to have all medicines available
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Азамат К
Level 6 Local Expert
May 3
A good network of pharmacies in terms of assortment and prices, If pharmacists see that a large queue has accumulated, they try to serve faster, which is not a little pleasing
The best pharmacy in the city. A large assortment of medicines, courteous staff, located in a convenient location, works around the clock, prices are average in the city (minimum prices for the most popular medicines), many sellers' windows during the day (one or two windows work most often at night), always clean and tidy. An exemplary pharmacy!
Discussing norms
Queues are long
The range of medicines is not everything
The staff is polite
The work schedule is not boring
Does not work around the clock
Located in the center
The pharmacy is large, with a large assortment of medicines, I did not observe queues. The staff is pleasant - the handwriting of the doctors was analyzed. Prices as you are lucky - some medicines are cheaper, some are more expensive comparing with the prices of other pharmacies (use the Iteca app to compare prices)
The pharmacy is next to the house, convenient. The staff is very professional, the girls are great, they always advise on medicines. The lack of an electronic queue is disappointing. A live queue is a long time, considering that every second "I just need to ask", and people do not see the information desk. Staff 5++