If you need to buy something from climate technology, then this is definitely for them. The service is excellent, communication is as comfortable as possible, and, in my opinion, the most important thing is that the delivery is fast and the couriers are very polite.
I wish prosperity and success to this company. I recommend it!
I ordered the installation of an air conditioner, they said that they only install air conditioners bought from them, I bought an air conditioner from hobot.by , delivered, the installation was repaired a day later, they said the installer would call.We took time off from work and are waiting for a call. They did not wait for the call, they started calling the company at 9.00 with a request to find out the situation with the installation, the result was only by 12.00 the installer called back. As a result, the installation was postponed to another day, but most importantly, the installer said that they were not electricians and they did not output the power wire to the air conditioner, they would check the performance through an extension cord, I just can't believe the shock, the service itself think to contact them or not.
Responsive and wonderful staff! We ordered an infrared heater, the girl manager arranged a convenient delivery time for us, a very polite courier arrived, everything is fine, the goods match. thank you! The best recommendations!
It's not the first time I've ordered goods from these guys. Everything you need is always available! They always specify the exact time of delivery, it is possible to pay in different ways. Well done to keep it up. I will continue to order here!
I ordered a heater, the manager competently helped me choose the right one based on my request. The specialist politely advised and told how to use the heater. Everything is prompt, ordered, delivered, in 2 days.
They sell branded equipment without branded packaging.The buyer is given mocking comments and evades responsibility on the merits of the issues.I strongly do not recommend buying from them.
Good day!
I ordered the SunRise 1200-2S heater in the evening (after 16:00), paying with an online card... I was pleasantly surprised, because the next day, before lunch (at 12:30), the goods were delivered!.. I checked for operability - it functions properly and fully meets the stated requirements.
Special thanks to the manager Maxim and the driver for the specifics and punctuality (we called each other promptly)
In general, the manager and the storekeeper communicated very pleasantly, gave us all the information we were interested in about the purchased product.
But, before buying, they could not find the right warehouse for a very long time, there are few signs: until you go down to the right basement, which is unclear where it is located, and the entrance to it is not clear from which side. The sign on one side of the building, where the entrance to their office is, and the information about the warehouse was given a little unclear, so we lost time while we were looking.
It's a terrible store. We have not fulfilled our warranty obligations. I bought a boiler, with a 5-year warranty on the tank, serviced everything on time, handed it over under warranty, they gave a conclusion that there was no safety valve. Although the valve was standing, I attach a photo. As a result, they jump to the service center, and the service center jumps to the store. Be careful and think a hundred times about buying in this store. For example, the 21st century store changes such things under warranty without problems!
Cool store. I have been cooperating with them for several years. They make a discount on my behalf. What is not available can be ordered immediately. They select products according to requests. With frequent orders, there are gifts.
I recommend.
A great store. Prompt delivery. The most reasonable prices in Minsk .
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Владислав Братченя
Level 12 Local Expert
November 12, 2022
Pickup has not been worked out. Payment is made in the building, pick up the goods in the basement (which is barely empty), littered with goods. The one who lets go opened the door to the basement with a cigarette in his mouth, fortunately it was not smoking yet ... 3 stars just for the fact that the goods were in stock and quickly called back
I ordered heaters on this site, the consultant said that this product is suitable for my needs because it was explained by me. The product arrived, but I did not feel the promised degrees. After calling the administrator about a refund or exchange, they started telling me that I couldn't return it to them because it was in good working order, I started asking about the exchange, they said that the consultant would call back for an exchange and soon a month would pass, but they still call me... The money is just thrown away. How can you sell goods without knowing their characteristics and at the same time advise customers!? I do not recommend this store!
I bought an air humidifier at the TRUNK store. I received professional advice and received help in choosing the right model. Delivered on time, the goods are at the highest level. I recommend the online store to everyone Hobot.by !
A great store. Friendly staff. All issues were quickly resolved
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Дмитрий
Level 8 Local Expert
February 28, 2020
I applied with geometric dimensions for the hidden installation of a water heater, the team of guys reacted quickly and provided several options. I accidentally asked about flush-mounted hatches (not their profile), but the guys kindly organized such hatches! Customer-oriented, fast, not expensive!