They harass small children with calls asking where Uldanai is and who they have to Uldanai. After answering their questions, I always get the same result: the next day in the morning they call again and look for Uldanai
The interior of the office could be improved based on customers. There is something to work on. Weak reinforcement of the cash register. What is the problem of providing enough cash. Sometimes clients cannot withdraw their deposits in full
Sooo long service. Half of the managers are always missing. I needed a certificate for a visa, I sat in line for an hour, an incompetent employee drew up the certificate incorrectly, I had to run for a new certificate in the morning, before filing docks, pay for it again, and wait an hour.
Very convenient location, good conditions for withdrawing funds and a pleasant office atmosphere, and affordable loan processing
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Zara
Level 13 Local Expert
May 30, 2024
So far, a good bank
Loan payment has the opportunity to take a vacation 2 times, just go to the branch and do it in 1 minute
**** May 17, 2024
Coupon 5403, Manager Manager 3 is waiting for you.****
I would like to thank the manager ***Aisulu***
"I don't know," he said.
Let your work go forward*** Ms. Aisulu ****
Application crashes. I went to the bazaar and couldn't withdraw money. He writes that there is no Internet, although Kaspi worked at the same time. The call center is disabled, there was no notification. I stood near the seller for 20 minutes. As a result, I had to borrow on kaspi.
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Жизнь Геркулеса Пумы
Level 12 Local Expert
May 4, 2024
A clean, beautifully decorated compartment. The staff is friendly and provides detailed advice on the product being designed. There is no formal approach, which is typical for other banks.
The Bank uses dishonest methods of working with clients. I took a consumer loan from them to buy a TV in Sulpak. The manager assured that the loan was interest-free, and he slipped a loan agreement with a rate of 40%!!! At the same time, the graph was given to me by a fake one, in which these percentages were not visible. Everything turned out when making the last loan amount - they told me that I owed them another 40 thousand... I had to pay, but I took an official letter from them saying that I didn't owe them anything more. I advise everyone to avoid this bank!!!