+ A large hostel, located on 3 floors (with the upper ones), sometimes the elevators break down and you have to walk.
The hostel certainly helped to stay for 2-3 days, but there was some "not pleasant sediment".
In general, for your money - and it was quite a budget option, everything was fine....
A strange attitude towards the guests and a strange fulfillment of their conditions. Conflicts are prohibited in the hostel, which is good, of course, but if some aggressive guest appears, then you must tolerate him, otherwise both will be evicted. The guard yells and insults if you stay in the kitchen for a few minutes, invites the guests to go out with him once on the street :))) the administration, as I understand it, does not care, approached to find out if this is normal, at the reception they said that these are the terms of the contract. In fact, you pay to live according to the statute or the prison regime and you could be insulted by a guard who decided to assert himself by getting a job at this hostel.
The administrator wears glasses like warders in a prison. The coarse aggressive smell from the kitchen is absorbed into clothes. Construction is underway on several floors.
I am not writing as a visitor, but rather as a person who often contacts people from this hostel. everyone is absolutely tactless, noisy and unpleasant. the hostel itself is very good, but the moment with the content of the guests is very annoying.
A good hostel. In general, you feel comfortable in this place. The guard looks after security, kicked out a couple of drunks in front of me. There are enough showers for everyone.
It is terribly uncomfortable, there are no dishes in the kitchen with everything, the shower does not close, in some toilets the doors also do not close, it was scary to go to the shower, since the men's rooms are literally through the wall, after 11 it is impossible to be in the kitchen, how to be working late people do not know.
Charges 2000 tenge for the key before check-in, for insurance, and then promised to refund the money if I don't lose the nags. I returned the key back after the deadline in a day, she took it and offered to return only 1000 tenge. Well, then he asked why? She explained that I did not hand over the key on time, that is, the day of the deadline. Then she called the administrator of Dauren, he just sent me and did not return the money at all. So they ruined the mood, well, I didn't expect that. I didn't like the administration. And there is no word in the contract to hand over the key at the time.
The best hostel! There is carpet everywhere, so if someone is wearing wooden slippers, the noise of footsteps is inaudible. Several washing machines, WiFi,orthopedic mattresses,soft pillows,good ventilation in all rooms, warm and cozy, plus polite and attentive staff. This is a five-star hotel type hostel. Everything is at the highest level! I've been there several times, I advise everyone!
On September 21, 2019, I stayed at this hostel. And I was shocked at the condition of the room! The receptionist fraudulently booked the room and didn't say anything. And in fact, when you enter a room, it's dirty, unbearable. When you start to make claims to the administrator, she stupidly starts to turn on the fool! The photos of the hostel on Instagram show beautiful ones, but in fact these rooms look different with everything! So if you want to stay with them, first look at the room and then check in!
I advise you to hire normal people, not those who came from the village yesterday rudely and arrogantly and not pleasant to communicate with, the guy was rude and did not correspond to his position